I have a paid subscription to this product but every time I click on Web Protection and Scam Protection I’m asked if I want to try before buying!!
Why should this be and how can I rectify it?
Kindly check if the below-stated step helps
1) Remove devices from your online Bitdefender Central: https://www.bitdefender.com/consumer/support/answer/2795/
2) Login again into your Bitdefender product using your online Central account details.
If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
Hello,
Make sure the Mobile Security app is logged in with the Central account where the Total Security subscription is running.
