pop-broker.com opening Firefox

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Hi friends. there's this malware opening my Firefox and directing me to a website called pop-broker.com. It's almost two weeks now. The website won't load since I have it blocked with AD blockers. Bitdefender is also useless in finding it with all scans, quick and deep and others. Does anyone have any idea how to find it?

PS. Anyone from Bitdefender is reading it, this was my first and last subscription.

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  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Answer ✓
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    Kindly check if the following steps help you:

    1) Open the Run command and execute the following commands one by one:

    temp – delete all the files in the folder.

    %temp% – delete all the files in the folder.

    prefetch – delete all the files in the folder.

    2) Reset your web browsers:

    Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

    Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

    Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

    Opera: https://browsersolution.com/reset-opera-browser

    Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

    Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default

    3) Reset the Windows host file to default. You can find instructions here:
    https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

    4) Run Disk Cleanup using this guide:
    https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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