Bitdefender false positives rendering my work impossible
I am working with PHP files directly on FTP.
Bitdefender detects a lot of PHP files as virus. However these files are written by me, short files, part of a framework, but mostly contain words and function regarding login, password reset, etc.
I use Notepad++ to download and edit these files. When Bitdefender detects a threat, I can't download files anymore, Notepad++ becomes unusable, therefore it has to be restarted. I added an exception for the PHP files in question, but Notepad++ uses some sort of temp directory to hold the downloaded files. So I have to restart Notepad++ to make it working again, but this is a huge problem since I have to open again all the files I'm working with, I am loosing track of what am I doing, etc.
Please do not offer another text editor, another workflow or resetting the settings.
How can I turn off things to stop Bitdefender detecting false positives, eg. tell Bitdefender, "Hey, this isn't a threat!"?
Comments
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Try setting exclusions in Bitdefender as mentioned in the links below.
1) Temporarily disable Bitdefender Protection:
2) Set exclusions in Bitdefender Antivirus (possibly Notepad++ complete folder):
3) Set exclusions in Bitdefender Advanced Threat Defense (possibly Notepad++ executable file only):
4) Re-enable real-time protection in Bitdefender.
If you believe that a website or file has been incorrectly blocked by Bitdefender, you can share the details with our malware researchers by filling out the form at the link provided below:
https://www.bitdefender.com/consumer/support/answer/29358/
If the website or file is indeed incorrectly blocked, the detection will be removed within a maximum of 72 hours. However, if the detection still persists after 72 hours, please consider the website or file as malicious, as determined by our malware researchers, and the detection will remain.
If the issue persists, kindly contact Bitdefender support by visiting
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
Regards
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