Bitdefender makes lots of Error Events and delay at Windows starting

Jamu849

After installing Bitdefender, I have lots of Windows Error Events in 'Event Viewer'. When I login, there is delay of background services start.

I bought a new computer.

CPU: Ryzen 7800X3D

GPU: Sapphire Radeon RX 7900 GRE PURE D6 16GB

M/B: GIGABYTE B650 AORUS ELITE AX ICE

RAM: Team Group DDR5 PC5-38400 CL40 Elite 16GB 4800 (2EA)

SSD 1: SK hynix Platinum P41 M.2 NVMe 2280 [1TB TLC]

(Other Storages, SSD 1EA, HDD 3EA)

OS: Windows 11 Pro

After Bitdefender Installing, theses error event logs are pops up.

1. Event 13, VSS

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="VSS" />   <EventID
Qualifiers="0">13</EventID>   <Version>0</Version>   <Level>2</Level>   <Task>0</Task>   <Opcode>0</Opcode>   <Keywords>0x80000000000000</Keywords>   <TimeCreated SystemTime="2024-06-20T19:18:11.4878504Z" />   <EventRecordID>1531</EventRecordID>   <Correlation />   <Execution ProcessID="6588" ThreadID="0" />   <Channel>Application</Channel>   <Computer>SnowTower24</Computer>   <Security />   </System>- <EventData>  <Data>{4e14fba2-2e22-11d1-9964-00c04fbbb345}</Data>   <Data>CEventSystem</Data>   <Data>0x8007045b, 시스템을 종료하고 있습니다.</Data>   <Data />   <Binary>2D20436F64653A20575254575254494330303030343932332D2043616C6C3A20575254575254494330303030343931362D205049443A202030303030363538382D205449443A202030303030333233322D20434D443A2020433A5C57494E444F57535C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>   </EventData>  </Event>

2. Event 7000, Service Control Manager

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />   <EventID
Qualifiers="49152">7000</EventID>   <Version>0</Version>   <Level>2</Level>   <Task>0</Task>   <Opcode>0</Opcode>   <Keywords>0x8080000000000000</Keywords>   <TimeCreated SystemTime="2024-06-20T19:19:42.7882831Z" />   <EventRecordID>4143</EventRecordID>   <Correlation />   <Execution ProcessID="1840" ThreadID="15820" />   <Channel>System</Channel>   <Computer>SnowTower24</Computer>   <Security />   </System>- <EventData>  <Data Name="param1">IPsec Policy Agent</Data>   <Data Name="param2">%%1053</Data>   <Binary>50006F006C006900630079004100670065006E0074000000</Binary>   </EventData>  </Event>

3. Event 7009, Service Control Manager

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />   <EventID
Qualifiers="49152">7009</EventID>   <Version>0</Version>   <Level>2</Level>   <Task>0</Task>   <Opcode>0</Opcode>   <Keywords>0x8080000000000000</Keywords>   <TimeCreated SystemTime="2024-06-20T19:19:42.7882831Z" />   <EventRecordID>4142</EventRecordID>   <Correlation />   <Execution ProcessID="1840" ThreadID="15820" />   <Channel>System</Channel>   <Computer>SnowTower24</Computer>   <Security />   </System>- <EventData>  <Data Name="param1">30000</Data>   <Data Name="param2">IPsec Policy Agent</Data>   <Binary>50006F006C006900630079004100670065006E0074000000</Binary>   </EventData>  </Event>

4. Event 8193, VSS

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>  <Provider Name="VSS" />   <EventID
Qualifiers="0">8193</EventID>   <Version>0</Version>   <Level>2</Level>   <Task>0</Task>   <Opcode>0</Opcode>   <Keywords>0x80000000000000</Keywords>   <TimeCreated SystemTime="2024-06-20T19:18:11.4881505Z" />   <EventRecordID>1532</EventRecordID>   <Correlation />   <Execution ProcessID="6588" ThreadID="0" />   <Channel>Application</Channel>   <Computer>SnowTower24</Computer>   <Security />   </System>- <EventData>  <Data>CoCreateInstance</Data>   <Data>0x8007045b, 시스템을 종료하고 있습니다.</Data>   <Data />   <Binary>2D20436F64653A20575254575254494330303030343933302D2043616C6C3A20575254575254494330303030343931362D205049443A202030303030363538382D205449443A202030303030333233322D20434D443A2020433A5C57494E444F57535C73797374656D33325C76737376632E6578652020202D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820</Binary>   </EventData>  </Event>

I have done general way(eg. windows safe mode, windows restore and step by step checking and etc…), these event come out Bitdefender installed only. And they disappear after uninstalling Bitdefender.

(It's same after I completed 1st system scan)

(Bitdefender VPN & Bitdefender Agent aren't related)

And there is some delay after login. Background apps(like OneDrive, AMD Software Adrenalin) reponses delaying for 10~15 seconds.

Is there anything solution? Or lastest Bitdefender has a bug?

Flexx

https://community.bitdefender.com/en/discussion/100232/bitdefender-makes-lots-of-error-events-and-delay-at-windows-starting

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Jamu849

@Flexx Thanks, Flexx.

I'll try to contact Support.

(And I will delete other writing with same question. Sorry.)

Jamu849

@Flexx

Bitdefender Support team is working this issue now.

They recommended for me to check Bitdefender modules. Doing that, I found that ATD(Advanced Threat Defense) made a issue. When ATD is turned on, Windows is delayed about 50 sec. after login. And Windows Error Event 7000 and 7009 of IPsec Policy Agent appears with it. ATD turned off, everything is back to normal.