Can I prevent uninstallation of Bitdefender? If so how?

Andy3142 · 2024-07-04T14:54:28+00:00

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I'm making a trial installation of Bitdefender, which I only need for the purpose of locking apps in the event of theft. I just clicked Uninstall as you would for any app, and it uninstalled at once, just like any app. Can I prevent Uninstall? - without it a thief could just uninstall and protection is lost.

For example, parental control programs can't be uninstalled, so it must be possible, but how?

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Alexandru_BD

Hello @Andy3142,

On Android devices, you can take several steps to prevent Mobile Security from being uninstalled and ensure that its anti-theft features remain effective. First, grant Bitdefender Device Administrator access. This permission prevents the app from being uninstalled without first revoking its admin privileges.

Open Bitdefender Mobile Security
Go to Settings > Antitheft > Device Administrator
Follow the prompts to enable Device Administrator for Mobile Security

Then, you can enable password protection within the Mobile Secuirity app to prevent unauthorized changes or uninstallation.

Open Bitdefender Mobile Security
Go to Settings > PIN Protection
Set up a strong PIN that will be required to access the app’s settings

Let us know if this is what you are looking for.

Regards,

Alex

Andy3142

@Alexandru_BD, I have no such links. I've got

Settings > Antitheft > Security PIN code

but I've not got

Settings > Antitheft > Device Administrator or

Settings > PIN Protection

Alexandru_BD

Ok, I guess it also depends on the phone model. Setting the PIN code for Anti-theft should do the trick.

Gjoksi

Hello.

Open your Bitdefender Mobile Security for Android, go to "More", in the new opened menu click on your account (your name and e-mail) and then click on "Uninstall Bitdefender Mobile Security".

A new pop-up window will open with text "Enter PIN to confirm".

And that PIN is actually the PIN you already set for the "App Lock" module, during the installation of the app on your phone.

Without entering the PIN, it is impossible to uninstall the app.

Regards.