Software i develop is detected as malware
I have software developed in vpf and c# for windows that is being detected by the bitdefender. Mostly the report said that the tecnichs of the attack are the followings Aplications window discovery, Modify Registry and Query registry. This means that i cant do this things or is there a correct way (not the way i do it ) to do this things that bitdefender considers that is not a threath.
Comments
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If you believe that a website or file has been incorrectly blocked by Bitdefender, you can share the details with our malware researchers by filling out the form at the link provided below:
https://www.bitdefender.com/consumer/support/answer/29358/
If the website or file is indeed incorrectly blocked, the detection will be removed within a maximum of 72 hours. However, if the detection still persists after 72 hours, please consider the website or file as malicious, as determined by our malware researchers, and the detection will remain.
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Bitdefender Ultimate Security Plus (user)
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The file is incorrectly blocked. I need to know how can i do this things with out being consider malware.
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Hello @Interestedin ,
This community area is dedicated to the Bitdefender Enterprise Products such as GravityZone. Are you using GravityZone as your security solution or you have a home/consumer product such as Total Security?
If you are using the GravityZone product I can help you with some materials.
Kind Regards,
Andrei
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Hello, yes, i am using GravityZone in the company. i would appreciate it Andrei
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Hello @Interestedin ,
We cannot advice you on how to develop your application this is something that you need to determine. What you can do in this case is to submit a ticket to our Antimalware team with the blocked file and if this is considered a false positive, they will whitelist it and update our signature.
The second option is to determine which module is blocking the application and than add an exclusion to it.
For example for the Antimalware module you can follow these steps:
To determine which module is blocking your application you can disable the modules one by one and see when the application is not blocked anymore.
The easiest way would be to provide a Support Tool Log to our Enterprise Support team and one of the engineers will be able to review it.Kind Regards,
Andrei
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