Password Manager - doesn't login ( Android )
When I enter pin code it won't open the app it just says logging in for a long time and nothing happens. Please fix ( I have installed and re-installed it) it works 2-3 times and then it stops
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Same issue here, using fingerprint or password. It will still offer me passwords in some apps, by it has not synced, so out of date. I try to login to the app and it just sits on "logging in".
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Same issue here. Sometimes helps to completely restart phone.
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The same for me. Every now and then the app does open but It won't auto paste username and password. I have to copy it from the password manager app and paste it manually
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Mine is worse, sort of. It will log me in. It says I am logged in. It shows my accounts. It shows their passwords, if I ask to see them. It will NOT pop up for any logon. I STILL have to manually put my user name and passwords into EVERY SINGLE SITE... WTF? You sell something that refuses to work????
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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On my Xiaomi Redmi Note mobile, suddenly ( after an update maybe ) Password Manager keeps asking to login in Bitdefender account and never enters the app !!! ( although i login in Bitdefender Central on this device ... )
I have already contacted Support with ticket no. 1008612362 .
Waiting for the solution ...
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@Alexandru_BD, @Mike_BD can speed up your process related to the ticket created.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Hello,
I have asked my colleagues to provide assistance as soon as possible.
@takisjazz2023 kindly be advised the response timeframe may vary between 24 to 48hrs from the ticket opening date.
You will receive a response from our engineers shortly.
Thank you for your patience.
Regards,
Alex
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