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Does anyone know how to get Bitdefender Central to change their email system

p1sc8or
p1sc8or
edited August 7 in Central and Subscriptions

I have tried to change my email on my account, which requires a confirmation from the new email.

I have tried resending it multiple times, but either Bitdefender is on a spam blacklist, their server is down, or Bitdefender itself identifies it as potentially dangerous. Go figure. Great job Mail Sysadmins.

Answers

  • Gjoksi
    Gjoksi mod

    Hello.
    ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.
    Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Also, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
    Regards.

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