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Cant get subscription?
I really wanted to subscribe for BD, for protecting me from that horrible trojan, but every time i go from "subscribe" link, i got this page, but no further links to pay?
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Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
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Bug: Extremely high page fault incidence on bdservicehost.exe
I have noticed a performance impact while using Bitdefender Total Security in some cases, and after noticing the extraordinarily high page faults on bdservicehost.exe, I decided to check this every day before posting this. And yeah, this is not an isolated issue just some days, bdservicehost.exe really has an awful problem…
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Problem with Safepay unable to access my banking account
Hello. For several days now trying to access my banking account through Safepay results in this error message: Erreur ERR_CONNECTION_RESET(101) It works fine with other sites, and I can get to my account using a regular browser. Any idea of what went wrong and how to correct it? Thanks.
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Ability to one click turn off protection
I would like the ability to with one click turn off protection for a limited time. This option should be for example: 1 minute, 5 minutes, 10 minutes, 30 minutes, 1 hour. I work with legit scripts, firmware flashing, testing and editing. I have found Bitdefender interfering with firmware flashing particularly in the…
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CAN'T CONNECT SINCE LAST APP UPDATE PREMIUM VPN
I just can't connect since the last update on 04/11/2025. This is the third time this year, and the support has been nothing but useless. I have the premium VPN, and for some reason, it doesn't work at all on my Wi-Fi. I can connect with my phone on mobile data, but every update messes everything up on my computers. I've…
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Reinstall Bitdefender
How when the initial attempt resulted in no evidence of Bit Def on my PC
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BD is blocking sent mails to be saved in Thunderbird
Whenever I send a mail, a copy is saved in the sent-folder. Now, however, I get the message that it took too long to connect to the server and that the mail is sent but no copy could be saved due to a network or fileadmission error (translated from swedish). Sending mail is no problem, neither i receiving. I use imap,…
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How can I secure Central app en SecurePass app on android with fingerprint or PIN?
I installed the central app and de securepass app on my mobile phone. But I can just open them without any protection like fingerprint or PIN. I tried to figure out how to to that, but I cannot find it How can I do that?
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Bitdefender Safepay white icon
Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,
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Early debit
Why have you taken my annual payment 2 weeks early?
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On my iPhone, protocol Wireguard not working
hey there, I’m from Oman, recently started using VPN from Bitdefender, unfortunately when trying using Wireguard protocol connection won’t work and error 9 occurs, while switching to IKEv2 it works fine! I tried all steps given by support center for error 9, but no luck!
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How to stop VPN popup from happening on boot up?
Have the paid for version of BD Total Security. After a power on boot into Windows 11, 24H2, the VPN window pops up. I don't want to use the VPN. Here's a sample of the popup: What is the setting to stop the VPN popup from happening?
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Android app - Not blocking Trackers and Ads
I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked
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I have paid for VPN Premium but still getting 200mb limit
Hi, I have paid for the Premium VPNN but still have a 200mb limit and the option to upgrade. Have I missed something on the install/activation?
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Continuation to my older post.
So, in my older post, i said Bit Defender and ESET didnt find anything. Today i went to Klingai (Real site this time), and made three videos, after those, i decided to check their subscription prizes, immediately, as i hit that site, Bit Defender told me, that it had stopped malicious command line! So, it seems that…
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Log in to two accounts simultaneously on the pc
Hi, I find myself in the following situation. My PC is protected by a ‘family account’. I am also logged into Bitdefender Central on my PC with this account. I have now purchased the password manager for myself. Now my question: Can I be logged into two accounts on my computer at the same time? In other words, can I…
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Bitdefender Rescue Environment Scan Frozen
On my Windows 11 Pro PC with BD Total Security started running the RE Scan and at the point where the screen shows a reset, everything froze. At this point I was not able to restart the PC so I did a hard shut down. When I re-booted the PC, Windows never starts up after the BIOS flash screen appears and the screen just…
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Windows 11 notifys me Bitdefender is out of date
But it's not… any solutions?
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The website won't open.
Hello, I'm using the antivirus program well, but I'm having trouble opening some websites. If possible, please try to open these two websites and check if turning off the firewall exceptions or web protection helps: test 1: [removed buy admin] test 2: [removed by admin] Usually, I can open the site the first time with a…
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Can I use Bitdefender to port forward through CGNAT
Hi there! I've recently learned that my isp uses CGNAT. This is preventing me from port forwarding for my minecraft server. I've learned that you can use a vpn to bypass this, but I can't find where to do it in Bitdefender. Any help would be appreciated!
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How to allow temporary access to a website?
There are a couple of websites I need to use regularly. Since activating the Bitdefender VPN, I can't log on to those needed website.
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On startup of Firefox, how to stop "Bitdefender Password Manager" tab from opening by default
Would anyone know how I can get the Bitdefender Password Manager tab NOT to open when I open Firefox, but still enable the use of the Bitdefender Password Manager? I have Bitdefender v. 27.0.20.106. One can disable the Bitdefender Password Manager add-on, which stops the tab from being displayed on startup of Firefox. But…
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All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites
With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but…
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GT:VB.Nyx.1.36.144C0E
Hello, Today, my Bitdefender Total Security flagged a file as infected with GT:VB.Nyx.1.36.144C0E during routine system cleanup. Here’s what happened: Initial Detection:- Bitdefender detected a threat linked to a file downloaded via winget:…
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BD is blocking my OneDrive sync. What am I supposed to do as a next step?
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Firewall blocked Mapped network drive
I noticed that Bitdefender Total Security's Firewall was blocking my access to all Mapped Network Drives, which I was accessing through a Cisco Any Connect VPN. Since I had this issue with the firewall before, I double checked the security settings in Bitdefender > Firewall and made sure that the Cisco VPN were not…
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Does Bitdefender Free version 1.0.21.1109 now include a vulnerability scan?
I've got Bitdefender Free installed on an old system running Win7. Windows Update has been set to Disabled and Never for many years. (I use this system with a few old programs.) About two hours after Bitdefender Free updated today, Windows Update launched. I stopped it and saw that it was now set to Enabled with a Delayed…
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Unknown entries in hosts file
Hi everyone, I have 2 entries in my hosts file that I don't recognize and I don't know how these where added: 54.186.110.160 geoip.pango-paas.co 18.161.97.3 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com What are these? Should I delete them?
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Firewall alert
HI, I've been using BD for a few months and today I had a new firewall alert. Google shows little but the IP address may be linked to BD. Can anyone confirm this is nothing to worry about ,cheers