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Moving endpoints to another company folder
When moving endpoints to another company folder it leaves/creates a duplicate endpoint in the original location then labeling it "Moved to company …" if you were to open it. Is this normal, and what is generally the best practice when moving endpoints to another company file because it was put in the wrong one to begin…
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Get Rid Of The Ads!
Hi, I paid for this thing so I would prefer not to get ads for Bitdefender. They are an annoyance. Please get rid of them. I have attached an example below. If Bitdender doesn't want to remove the ads, maybe give us the option to turn them off. Cheers
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Suspect page
Here is the page that hacked my data: I want to signal it to all members and admins. Thank you. [*url removed by @Flexx*]
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RarSFX0\packages\installer.exe in firewall
Hello, I just got this in my firewall and I have no idea from where is this thing coming from. I started my pc after a month so I was updating windows and bitdefender itself and other games. But when it was all done I was just running full scan with bitdefender to be sure its all clean. When the scan was in the 50%+- I got…
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Printer problem in Safepay
I have the same problem that has been previously discussed unable to print from Safepay. Most annoying. windows Firewall is turned off! I was with Kaspersky before and their Safemoney did not have this problem. if this continues with Bitdefender I will more than likely go back to Kaspersky.
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Does BitDefender use similar kernel-level drivers like CrowdStrike?
Hey all - In light of the recent global outage caused by CrowdStrike and the not-uncommon nature of security vendors in utilizing kernel-level drivers for endpoint monitoring and security, I was wondering if BitDefender home products as well as GravityZone (for enterprise purposes) use kernel-level security similar to that…
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Google redirecting to Bing
Hi. Google (not Google Chrome) has been redirecting to Bing for a while and doing online research and everyone said it was because of a malware. They suggested I installed security software, which I did-Bitdefender. Even after running a full scan it still redirects. Can someone please help?
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Can the VPN "Advanced" settings icon be customized or changed?
Hi everyone, I’m reaching out to get some feedback on the icons used in the settings menu. I’m a visual person and often rely on icons to help me navigate and remember features. Currently, I’m having some issues with the icon for the “Advanced” category. For some reason, I associate this icon with religious symbols, which…
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Bitdefender Firewall
Is bitdefender firewall just pretty much a front end to the windows firewall service? So maybe bitdefender will create rules & what not but in the end its still using the windows firewall service? Why am i asking? Well i'm interesting in using some products that in the end just work by adding rules to the windows firewall.…
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Need to block malicous links on Facebook app (mom clicks all kinds of links)
My mom occasionally goes to malicious links from the Facebook app and one time Google's Home feed even contained one of them. Does BitDefender mobile pre-emptively block these links or does it block the page after clicking it? And is the paid version needed, or does free do it too? I have experience with the PC version but…
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Files Detected as Infected After Week of Being Installed?
Question is above. I downloaded an .exe file on my computer (already submitted to Bitdefenders Labs for review) about a week ago. After initial scans and multiple system scans over the week, I was getting nothing and told that my system was clean. Suddenly, the file was flagged for a Trojan last night. Any idea on why it…
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caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is…
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Error 403
VPN. I use a popular investment website. When I click on a ticker symbol it generates the following 403 Error message below. Any hints what the problem might be? Thanks! The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic…
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How can I get notified when an agent loses connection to the management console?
I deploy Bitdefender through Syncro and I've noticed that occasionally I come across an endpoint that has lost connection the the management console. I don't receive any notification in Syncro or my email when this happens. Syncro even tells me that Bitdefender is installed and working just fine. Is there a way to set this…
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Is bitdefender has phishing protection?
I use Antivirus Plus plan. But still got phishing to put my info with otp for my credit card which has transaction from Nicosia Cy around 17xx EUR. That the bitdefender is not alert or alarm to the web site that I got phishing. I found some website mention that bitdefender has phishing protection but I don't found this…
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I reset Windows 11 due to an upgrade issue. Bitdefender was removed with reset .
How to get Bitdefender installed if my profile says it is still on???
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Blocked threats shown in Log, but Scan shows nothing
I am using Netgear Armor App AKA Bitdefender for Netgear Orbi routers. The log file shows a bunch of blocked threats. They're blocked which is good. But the wording of the threats is concerning. "Bot Found on XXXX" where XXXX is my computer. The details of the message state, "Netgear Armor denied access to this potentially…
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Any way for OneClick Optimizer to export results or save as file?
New to Bitdefender Total Security from Kaspersky. OneClick Optimizer results are lengthy and doesn't appear able to save. I prefer to review this list outside of Bitdefender Total Security. I'm not seeing much reporting options. What am I missing?
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Vpn disconnections
Hello. Ip address keeps dropping when I go from wifi to mobile data and back to wifi. It also happens when I'm on wifi only. I have disabled all battery savings settings and all other settings that I thought could interfere when the vpn. Anything else you could think I should try?
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Does Bitdefender Total Security include an anti virus software or does it only scan for malware?
I'm a bit confused.. When I go to the BitDefender Central page. Under "My device" I can click on my desktop… After clicking on my desktop I have the choice to scan and detect my computer for "Malware". It says nothing about viruses so I'm a bit worried that this software only scans for Malware, and not viruses. So does…
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Password issues for Bitdefender Total Security
I installed Bitdefender Total Security on my windows laptop. I have the Bitdefender password and can easier login on Central and even change THAT password, but evidently it's not the same PW for the Total Security app. How do i resent the PW for Total Security?
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USA Government New Update On Iranians Sanctions. Will Bitdefender Provide Its Products Again?
Hi. Due to this article, USA gov has removed sanctions related to software companies to provide their products to Iranians. Will Bitdefender provide its products again? I guess @Alexandru_BD can explain this and discuss about this with Bitdefender legal team. Thanks.
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Icon missing
Bitdefender 27.40.174 Win11 There is no Bitdefender icon showing on taskbar or under 'hidden icons' It also doesn't appear anywhere even if I manually start Bitdefender. How can I get this icon back (so I know Bitdefender is actually running when I boot up!)
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Error code 99
Hi, I am not very computer literate and am wondering why do I bother paying for Bitdefender When I can't get the VPN to connect due to continual error 99 messages? It used to work ,now it doesn't. Is it possible to pay for Bitdefender with no VPN?
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VPN code erreur 9
J’ai le code d’erreur 9 sur mon VPN et j’ai essayé toutes les méthodes fournies sur cette page et toujours rien ne fonctionne. Quelqu’un peut-il m’aider ou comment contacter l’équipe d’assistance technique.
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how to see on computer or screen that VPN is up and running?
how to see if VPN is up and running. on screen or background
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Virtualbox on Ubunty 22 fails to start VMs with error 0X80004005
Hi everyone, starting today, after about one week from its installation, my VirtualBox 7.0 started misbehaving. More precisely, when starting any VM (previously perfectly working) it throws an error: NS_ERROR_FAILURE (0X80004005) I'm currently using BEST version 7.2.0.200144, on Ubuntu 22.04.4 LTS. The problem seemed to…
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Disable android VPN notifications
These notifications appear all the time, I don't need to use a VPN. How do I stop these?
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How does financial fraud work? A rare glimpse into a call-center that scams people
The cyber-crime landscape has rapidly evolved over the past two decades. Easy internet access, widespread smartphone use, advanced technologies, and human vulnerability have made it easier for cybercriminals to target victims globally. While initially centered on financial fraud and ransomware, cybercriminals are now…
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installation problems