Moving endpoints to another company folder

Stands

When moving endpoints to another company folder it leaves/creates a duplicate endpoint in the original location then labeling it "Moved to company …" if you were to open it. Is this normal, and what is generally the best practice when moving endpoints to another company file because it was put in the wrong one to begin with?

Andrei_S Enterprise

Hello @Stands ,

The following article describes the correct steps to move an endpoint under another company:

https://www.bitdefender.com/business/support/en/77211-320637-moving-endpoints-between-companies.html#UUID-daf2ed95-cd94-2e92-c317-ae5cec9ee178

Regarding the endpoints that are now labed as "Moved to company .." please reach out to our Enterprise Support Team so we can impersonate your account and check if those have been successfully moved or not.

https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

Kind Regards,

Andrei