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Allowing access to Windows Hello
Hi, I wondered whether anyone has worked out how to allow Windows Hello to access the webcam to allow log in using facial recognition? It looks like BitDefender blocks it and I can’t find how to add it as an exception. Thanks
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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How to enable extension for Safari in
I use two browsers on my MacBook–Safari and Chrome. On my Dashboard for Bitdefender Premium, Safari's colour is grey in the Web Protection window, while Chrome's is green. After the TrafficLight window opens, I click 'Enable extension' for Safari to fix the issue. However, nothing happens. When I click 'Enable extension'…
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Bitdefender latest version number
Dear All, Where can I find the latest verison number for win, android & IOS to check the devices downloaded correctly?
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Webcam access
BD shows message: "A Windows Store app was allowed to use your camera." How can I find out which app this is please? As far as I'm aware, I don't have any Windows Store app that should have access to the webcam. Many thanks.
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Cannot use the free trial for SecurePass
Hi, I have BitDefender VPN and AntiVirus installed and am trying to start free trial of SecurePass but when I try to configure it I am asked to sign in but it does not recognise ny BitDefender Central email address.
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Webview Error in Bitdefender Main
From Nov 2024: "Error dialog is "RUNDLL" … "Error in C:\Program Files (x86)\Microsoft\EdgeWebView\Application130.0.2849.56\msedgewebview2.exe Missing entry: -embedded-browser-webview=1" I had this problem with two other unrelated software suites. The problem turned out to be bad registry keys: one was…
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I have a message that appears every 2-3 minutes where it says that it is Troian, what I should do?
Please help, it seems that I have a Virus, But I have installed Bitdefender…. It still appears on the left some windows "via Microsoft Edge" with some Alert like Virus Troian found, or System Alert, etc….I tried to disinstall Microsoft Edge but this is not possible. What can I do?
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Bitdefender Mac User
Every time my Mac reboots, I must sign in to Bitdefender VPN. It used to log in automatically and launch, but this issue has repeated. I've tried deleting and starting from scratch, but the same problem occurs. I appreciate any help you can provide.
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I´m Lost credentials windows after a dissaster console gravity Zone
Hi, My name Luiz Carlos ( Support the company JB Repre, location in São Paulo ), after a configuration in console GravityZone a dissaster in lost credential windows, all pcs no connect and save credencial all station i need supprt help me
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Win 11 Why doesn't my VPN connect automatically? I have my settings for autoconnect.
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Application Error since installing Bitdefender
Hi, I have today installed Bitdefender Total Security on my Windows 11 machine, whichb is completely up to date and was running fine before I installed the software. Since the software has been installed I'm getting this error message and I can't seem to work out why. I know that it's connected to Armoury Crate, which i…
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My firewall just block this : C:\Windows\Temp\RarSFX0\packages\installer.exe
is this a legit Bitdefender installer?, why is in a Temp?
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1 Missing Windows update on Vulnerability scan,
So, this is only thing i cant seem to install, it says it downloads and updates it, but it always stays there, any tips?
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Auto Renew Utter Mess!
Today 12.14 GMT my "current" sub" does not officially end until 29th April. But I got auto renewed. I would swear I went through the process to end auto. But been getting the annual email bombardment ( seems like forever) but was waiting as I was in the process of replacing upgrading lots of the tech I have covered ( PC's…
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Password manager is not saving passwords
I am using Bitdefender Secure Pass Firefox add-on in a Linux Mint environment. When I create new sign ons or change existing passwords, the system is not saving them. I imported all my passwords from Firefox after installing Secure Pass and as they are changed, the system doesn't update them!!!
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blacklisted VPN ip addresses
the majority of the Bitedefender VPN sites do not work for me as they appear to be blacklisted, however there is one in a non US country that I can consistently rely on . The only problem with this is that when shopping, a site thinks you are from that country. I find it disheartening that Bitedfender is providing VPN…
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Byta pc
Jag undrar hur jag gör för att flytta mitt antivirusprogram bitdefender från en äldre pc till en ny pc
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I am trying to install Bitdefender on my mac.
I can't open the application because "Microsoft Windows application are not supported by macOS". Is there anything I can do to resolve this?
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Fresh Windows install
I currently have an active Bitdefender Total Security package. My Windows 10 laptop ran into unrepairable problems so i had to do a fresh install back to factory settings. How do i re-install Bitdefender WITHOUT losing one of my "USER LIVES" Thanks
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Is Bitdefender XDR eligible for BYOD?
Is there any official information whether Bitdefender GravityZone Extended Detection and Response (XDR) is eligible for personal device as part of Bring Your Own Devices (BYOD)?
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Does Bitdefender cover all emails on Android?
I have outlook and Gmail. I see outlook being checked but not Gmail/other Google apps. Do I need another bitdefender account or set up vurrent account differently.
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Premium VPN will not activate?
I have upgraded my VPN to premium but I am unable to activate it. When I paste the key in I get Activation failed with error code 11. Contact the support team for help.
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how to Installing Bitdefender on a Huawei
i have Nova 9 lite with no google play, so how to Installing Bitdefender on a Huawei
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Whitelist apps in Mobile Security
If an app is detected as malicious in the Mobile Security app, one will get the huge "Your device is at risk!" every time the app is opened. If the app in question is know to be safe by the user, the warning can for sure be ignored, but the idea of the warning does not fulfill its purpose if the user get used to it and…
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Printing in Netgear Armor powered by Bitdefender
Last year I enabled Netgear Armor that uses Bitdefender (after being with Bitdefender for years). Except for the router App, everything else in Bitdefender looks and act identical to Bitdefender (even still say Bitdefender). How long until printing if fixed? No printing is a huge deal! I was recently told to force an…
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Restoring the original settings of having the WiFi off when the airplane mode is on.
I'd like to share a suggestion for the vulnerability scan. Is this the right place? Thank you!
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What's included in the game mod optimization
What's included in the game mod optimization? plz specify the detailed answer. it ll help the users to configure other game boosters with b.def. installed on their computers , this info ll also help us to use the game mod with better understanding and configurations.
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premium security
downloaded this today. Had Totalsecurity. VPN is updated to premium, but my Total security still says ineed to extend and stopping tomorrow. So same issue as Dave
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How do I add a 10 x licence pack to an existing 25 x licence pack?
Hi I already have 25 licences of BD. Can you please explain to me how I can add another 10-licence pack (using its activation code) to the 25 licences? Thanks!