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SMS filtering on iOS devices
Hello šš»āāļø I've found the tutorial on the website about how to activate the SMS filtering. On my device (an iPhone 13) I only have the choice to turn on or off the "unknown and spam", there exists no possibility to choose either Mobile Security or None, as showed in the tutorial's next picture. Does anyone know if thisā¦
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Threat Database Updates
Hey just curious for the threat database last update time. It doesn't seem to coincide with my last update notification. Is this normal function? I didn't turn my pc on until 4am today.
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VPN blocking my internet
hello, I keep getting error 9 when Iām trying to connect to my work wifi. For 2 years it was all working fine but for couple of days now it wonāt connect? I would log off the wifi and activate thru my wireless data and the vpn would connect. And when I try to connect to the wifi again( the vpn is still active) it would notā¦
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WestJet Airline Cyber Incident
This incident occurred on June 14, 2025. News story, A popular Canadian airline, Westjet, was hit by a cyber attack. Access to the Westjet online app and website was blocked. They told customers to refrain from sharing information from the app and website. However, no damage was caused and the damage has not yet beenā¦
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't seeā¦
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Auto renewal notification
Hello On April 29th I received an email with an auto-renewal notification for CAD 79.99 and today I received another email with an auto-renewal notification for CAD 159.99. This is not fair and not transparent. Now I would like to know what I should pay. This is because I canceled the auto-renewal. Please correct what isā¦
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Why isn't contextual scan appearing?
Usually when I right-click something and select "Scan with Bitdefender," the contextual scan window appears and runs the scan. However, that isn't happening now on my desktop (Win 11). It works fine on my laptop. Not sure it's related, but the Bitdefender icon doesn't appear in my tray anymore even though the box isā¦
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bitdefender_avfree.exe loads Total Security
I downloaded the Antivirus Free installer but it loads Total Security on a 30-day trial - how do I actually get the free version?
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Wrong camera
It seems to me that when the anti-theft function on my Android āphone takes a photo it is using the rear-facing camera. Could this be the case and in which case how can I correct it? Thank you.
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I am having a lot of trouble trying to get Bitdefender secure pass to work
I am having a lot of trouble trying to get Bitdefender secure pass to work with my Samsung Galaxy A15. I installed it then got an error saying connection issue detected check internet which was fine as I could get on internet to browse websites with it. I tried connecting several times but got the same message. I closedā¦
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61525_Google Blocked by Bitdefender VPN
Issue: www.google.com is inaccessible with Bitdefender VPN enabled Anything on the Google Domain is inaccessible ā Opera Stable 119.0.5497.70 & Google Chrome 137.0.7151.104 (Official Build) (64-bit) This site canāt be reached ERR_CONNECTION_TIMED_OUT ā Edge Version 137.0.3296.83 (Official build) (64-bit) Hmmm⦠can't reachā¦
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Updated B.D. vpn
it was Great to see the updated B.Defender's vpn speed , it was just equal to the express vpn's turbo mod: But when i made a DNS leak tests i became to know that bitdefender vpn is using only one server : while Express vpn was using 19 server locations for my on going vpn traffic: Multiple servers could provide reliable,ā¦
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Some Websites ONLY Work When Connected to VPN
Hi, This one has been bugging me for about 24hoursā¦i can only connect to certain websites (LinkedIn, BBC, Trainline and Amazon) when i have the VPN connected? this could be because im using a mobile phone hotspot/dongle rather than a proper internet connection. is there ay way to disable this?
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How to protect against spyware?
I recommend that my family and friends whose computers I work on get Bitdefender because it comes out at or near the top of the comparisons. Sometimes, though, their computers get infected with spyware. I then have to install the free Malwarebytes to clean out the spyware, and I get the question of what makes Bitdefenderā¦
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Bitdefender detected a malware and started to "clean" registry entries
Hi. It just flagged a file I had for a long time ago as a potential malware (UBCD4v360.exe) and sent it to Quarantine⦠up to that point it wasn't that bad, but it then started to kill lots of valid registry entries as: That I had to manually restore one by one (about 40) What's that?
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Why is Powershell tagged as malware
It just suddenly blocked Powershell and I am not running it.
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Confirm bitedefender server IP
Hello, Process bdservicehost.exe acces to IP 34.120.68.241. Could you please confirm this ip is owned by bitedefender. Thanks
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Como funciona vulnerabilidades y parches?
En el apartado de vulnerabilidades veo el endpoint, nombre de aplicación vulnerable y los cve, pero no me permite hacer un parcher app, esto por que sucede? Lo que e intentado es en el apartado de Red, instalar parches, pero aun asà lo sigo viendo de la misma manera en la siguiente imagen. Alguna recomendación?
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Moza flight software download blocked
Hi, I am attempting to download the software for my Moza AB9 force feedback throttle from the Moza site. I have tried to approve through the firewall and still unsuccessful. Can you provide information to allow access to this download as it is from the trusted Moza site? Regards Ryan M
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My face is not being recognized and I am left with a screen that say bitdefender on the bottom
I definitely have lost weight but now facial recognition does not work on my samsung phone. All it says it bitdefender at the bottom. After waiting a while I was able to use the finger print but now I want to change the picture and do not see where the settings are to change it.
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My computer randomly reboots.
I ran Aura av to look for problems b/c BD came back clean. Aura found 2 Trojans with similar names, one is: Trojan.Malware.8328611.susgen.npe Location C:\Program Files\Bitdefender\Bitdefender Security App\bdthunderbird111@bitdefender.com.xpi How do I get rid of these from BD? Rescan by Aura after deletion comes back clean,ā¦
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Malicious Software Powershell.exe
I received notice of a malicious infection of powershell.exe. Bitdefender blocked and/or quarantined the code. Anybody know what this virus is? Thanks for your time.
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How to switch off temporarily
I have an issue logging in to Sky.com. I want to switch off Bitdefender for a moment. I've reset my password but Advanced settings in Protection - AV - Open doesn't recognise my password.
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LOVE the product
I had given considerable thought before purchasing Bitdefender Total Security. For years I was using a competitor., and with that competitor product there were times when the downloading of virus updates hadn't taken place. I also found that product blocked certain places for which I had to sign in, so in order to do so, Iā¦
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False positive detection https://p.1ts07.top
Hello. We have detected false positive detection by bitdefender for our domain https://p.1ts07.top. This domain is using by our company in advertising purposes and does not distribute malicious advertising. All the ads is scanning on regular basis for malicious activity. This domain is clean in Virustotal. Could you giveā¦
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Should I be worried about this? Should I do something else?
This is something I got a few minutes ago Should I do something else? Was it a real threat?
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Unable to renew my subscription
Hi! I have been trying to renew my subscription. Every time I click on the renew button, it will bring me to a page but in Mandarin, and I am not able to view any price for the subscription as well. Is there an technical issue?
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How to reinstall Bitdefender to my windows 11 desktop
I uninstalled all Bitdefender components from my desktop windows 11. Now I want to reinstall all the system components, but the Bitdefender says I have used all available slots of my subscription and wants me to purchase more. I have a subscription. I just want to get the original components back. What do i do? Thank youā¦
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New App access to a MS account because of BitDefender?
Hi there. I have a 3-PC subscription to BitDefender Antivirus Plus. I just received a MS security notice telling me that: === New App(s) have access to your data. Bitdefender Login connected to MS (someone else's account) === This seems like both a MS question and a BD question. How would someone else logging in toā¦
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I wish to cancel my Bitdefender subscription
hi , can I ask if I can get a refund for the renewal subscription? And how long will the refund process take? Itās urgent and I need help.!