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UnBlocking legitimate files from known websites.
I posted this in the "wrong" section, new at your "Boards," hope to get remediation on this forum from someone on the BitDefender Team!! _______________________________ More than two decades of PC use, BitDefender is the 4th tool that I have migrated to after McAfee, Norton, Avast, and now you. Each program had become…
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Bitdefender Firewall multiple popups every day
Hi - this has become a bit of a nuisance, and it's asking me to allow stuff that I think the designers would know better than I. Some days I seem to spend more time responding to these than I do actually working :-( Lots of popups - E.g. 'The application rundll32 has changed and is attempting to connect to the internet'. I…
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Your phone is constantly sending data from a site
Please help me if your phone is constantly sending data to a site and doing it regularly to the site I couldn't figure it out.
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Are There Any Upcoming UI Updates for Bitdefender Antivirus on Android?
I want to know if there are any upcoming updates or planned UI changes for the Bitdefender Antivirus Android version. Are there any redesigns upcoming next year? (2025)
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Bitdefender Installation Stop using MAC ADDRESSES MEDIA ACCESS CONTROL as Unique Identifier
I have Desktop Parallels Running Windows 11 ARM on both M1 and M4 Processors. The issue is that Parallels Desktop Assigned the MAC ADDRESS of the Bluetooth Device the same on both computers. bc:9a:78:56:34:12 located in the Device Manager under Microsoft Windows Transceiver Bluetooth Properties. The problem is that the…
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VPN automatic startup
Hi, I've upgraded to Premium VPN but cannot get the VPN to connect automatically on startup despite this being configured in the settings. I have to manually connect every time. How can I configure the VPN to start with Windows? I'm also not seeing a VPN icon in the system tray. Is this correct? Many thanks, Sean
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I use an e-mail provider that is not secure. Compose marked as unsafe.
I have my e-mail marked as an exception in Windows 11. But when I open an e-mail window, it looks like this Is there any way to get bitdefender to not do this since it isn't associated with an exe file? It just started doing this 3 days ago. It is just very annoying. Thank you. Cathy Win 11 Pro 22H2 HP Zbook G8
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PDF shows black screen
Since I installed Bitdefender the system the system behaviour for PDF has changed. When I open a PDF (even the Bitdefender manual) I get black the PDF shown as black only. If I print the same the preview shows me the PDF correctly. Anyone experienced the same and has a solution proposal ?
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"Secure connection failed?"
I just downloaded Bitdefender Free Antivirus and VPN. The first time I tried to log in to my bank's website, I got the message, "Secure connection failed." Does this have to do with it being the free version? I'm planning to upgrade to the paid version next week.
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Renewal notices going to my old email
Back around August 2024, I changed my email. Went through the process and verified it. All email started coming to the new email address. In the last week, I received renewal notices on my old email address. Logged into Bit Defender Central to verify. Yes, it was due to expire in a few days. So I renewed it. I then get a…
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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Will Premium Security on IOS Devices function regardless of the location of the device?
I have currently 8 IOS devices "Protected" on my Bitdefender Premium Subscription. One of those devices doesn't even have Bitdefender installed since I erased it, removed it from my Apple ID, and gave it to a relative and she put it on her Apple ID. On my Bigdefender list of devices, I renamed the device and created a…
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IE problems not fixed in GravityZone Risk Management
I tried using the Fix Problems feature in Risk Management for IE (browser) problems, but the fixes are interrupted and the fix fails. See pic. I've used the feature to fix other problems, but can't get it to address the IE issues.
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Scam of the Month - Beware of scammers preying on wildfire victims
Wildfires have continued to wreak havoc across Los Angeles County, leaving devastation in their wake. But as fire victims in California rebuild their lives, opportunistic scammers are finding ways to exploit their misfortune. Authorities are sounding the alarm about fire recovery scams that are targeting vulnerable…
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WHY is nobody talking about Banshee INFOSTEALER
having a paid subscription i wonder why after it has been known for over half a year with a recent This seems a pretty serious danger update Nobody is talking about the Banshee? this some serious stuff but now i doubt Bitdefenders capability just a random link…
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Why did my Bitdefender Premium Security subscription randomly get extended
Hello, It is currently 2025 Jan 16 and I was expecting to renew my Bitdefender Premium Security on Jan 24 2025. However, I looked into my Bitdefender Antivirus, and it showed that my subscription was going to expire in 40 days instead. I took a look into Bitdefender Central, and I notice that my subscription was extended.…
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How can I correct default port timeout?
When VPN is active I get a message "Connections to the server “imap.gmail.com” on the default ports timed out." This happens for all my email accounts and clears when I turn VPN off. Any suggestions? Thanks
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
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Trojan.MSILZilla and VSTO Community ?
Trojan.MSILZilla detected when Visual Studio Community builds project test. Error in VSTO : Unable to copy file "obj\Debug\net8.0-windows7.0\myAppTests.dll" to "bin\Debug\net8.0-windows7.0\myAppTests.dll". Access to the path 'bin\Debug\net8.0-windows7.0\myAppTests.dll' is denied. Is it a false alert ? How to avoid it ?
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USB Document Camera ("Thustar 8mp") stopped working
We've have an issue with a USB document camera that has stopped working on our front of house desktop computer (it still works on my laptop). We are a small physical therapy clinic and nobody here is particularly savvy with these issues. We have spent some time looking through previous topics in "support" and followed a…
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Megaphonic.fm?
I've noticed that megaphonic.fm has been blocked numerous times on both my Mac and iPhone. As far as I can tell, this is just a podcast studio; am I missing something?
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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How do I turn off/disable VPN for an extended time?
Many sites do not connect because of the VPN. I disable it, but then it starts again automatically and forces me to start again and again. I want to be able to turn it off for a certain amount of time. Can that be done?
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Product password
when wanting to put an url on white list I'm asked for product password - I don't have it?
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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Safepay
I cant open my safepay. Sometimes it opens but mostly doesnt. What can I do about it ??
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Security of SecurePass
So. I've lots of questions regarding the security and privacy of SecurePass which I couldn't answer myself using available documentation. I've read that the data is encrypted. But what data? Just the passwords or metadata as well (which data fields within securepass are encrypted)? Are all these items in turn encrypted…
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Can't access links I clicked via X when using VPN
Hello everyone, I hope someone can help me here, I've been using Bitdefender VPN for a couple of months now, but I'm facing a weird problem : when on the social media X, each time I click on a link available on an X post that brings me out of the X website, it doesn't work. The message reads : This site is inaccessible The…
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disable all popups
i disabled all recommendation noticifation in settings .still i get pop up to immunise a usb i just connected to ors omething like that. OK FOUND IT