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Why do auto updates encounter very frequent errors?
why does auto updates are encountering very frequent errors ?
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App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
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How to replace Kaspersky VPN
I am switching to BITDEFENDER, as offered by Digital River to Kaspersky subscribers. BITDEFENDER has evidently installed properly after removing Kaspersky. But Kaspersky VPN remains installed and BITDEFENDER's VPN won't run. Moreover, BITDEFENDER's VPN tops out at 200 MB, while Kaspersky is unlimited. Thanks for any advice…
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Connectivity Issues
Can Bitdefender cause connectivity issues on a HP laptop using windows? My laptop won't stay connected to wifi. What can try to do to keep the laptop connected to wifi? Thank you
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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new user of BitDefender av, after install browsers cannot connect to internet
Hello friends, Yes indeed, I have searched a few times for this topic! BD AV for Mac OS is my problem. After default install, browsers no longer connect to internet. :-( I uninstalled BD VPN, which was accidentally installed by default settings. Not using parental controls yet either. Need to get at least ONE product…
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How can I open downloaded PDF documents?
I installed Bitdefender about a month ago after using another product trouble free for 10 years. I have a number of downloaded PDF documents which I can't open now and I can only assume it's something to do with settings in Bitdefender. I am an elderly person with little tech knowledge so I'm hoping I can get an idiot's…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Many sites blocked by googeladservices (see screenshot). How can I get rid of that?
Normal vendersites and also my banksite are beiing blocked by googleadservices (see screenshot) . I can't find how to get rid of that.
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Where is my refund?
When the time came for a new Total Security subscription, I paid using iDEAL directly on the Bitdefender website. Supposedly this payment did not go through, even though it was debited to my bank account on 27 June 2024. Per the suggestion of your Tech Support, I paid again on 28 June 2024, using my creditcard. Tech…
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docs.google.com Suspicious Connection Blocked
My notifications are filled repeatedly with this critical notification: chrome.exe attempted to establish a connection relying on an untrusted certificate to docs.google.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. I don't really use…
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Is Bitdefender too 'teckky' for me?
I am just the average person who is fairly adept at managing basic internet issues, and unfortunately I subscribed to Bitdefender. Is there a simple way to just make this antivirus work efficiently but not block something every second? I am trying to work from home and it keeps cutting out my connections to my VPN to work…
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Netgear Armor
what doesn't Netgear Armor protect on mobile phone? ie. messages, spam, email, calls
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Scam
I keep getting pop-ups from a Google Rewards program scam. I have run a full Bitdefender scan, but it hasn't stopped the pop-ups. Please let me know if my security program has to be changed. Saturday, September 7, 2024 Dear Google customer: Congratulations! You are one of the 100 users we have selected. You could receive…
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What or why is BitDefender going crazy if I excluded this action?
All I'm doing is copying "C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\Owa\prem\15.1.2507.37" to "L:\WEB-LOGS\W3SVC1" as a test and bitdefender is running at 30% CPU. What is it doing? I found out my servers are running slow so I'm trying to figure out why it's going crazy for excluded areas. My policy for…
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Get Error 9 when trying to connect to vpn on pc
I just got Bitdefender Total Security. I have vpn on my laptop and on my Android. Whenever I try to connect to vpn on my pc, I get the Error 9. I've tried the things the article suggests but it still won't connect, yet, the vpn on my phone works fine. Any help? I don't find a Tech Support number, which I would think there…
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Issue: Bitdefender autoscans attached flashdrive on start-up
I'm new to Bitdefender and installed Bitdefender Premium Security recently. I have 2 flash drives attached to the laptop with documents, etc. and after configuring Bitdefender I see that the app automatically runs a scan on one of them at start-up (either from a shut down or restart state). Interestingly, the other drive…
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Can't download email attachments after new VPN installed.
Hi… My Bitdefender VPN updated to version 23.0.3.35 recently. I continue to use the same VPN location but for some reason I can no longer download email attachments from Hotmail (outlook.com). When I turn off the VPN, I have no issues saving the email attachment. This only started with the latest update to Bitdefender so…
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Not a techy person, websites stopped working
Didn't know what topic to select. Sorry. I have websites that randomly stop working. I can no longer sign in to www.fold3.com (a paid website I've used for several years, owned by ancestry.com). I get a page that says "Access Denied." (subscription is paid and current) Today I tried to open a website to a medical company…
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I am new to bitdefender and can't download the installation file
I am new to bitdefender and cannot download the installation file for Total security. Seems to have an outflow error. I figured my browser was stopping the download. I have disabled all security settings for Firefox and window defender. My machine seems to be wide open. However Bitdefender total security will not download.…
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BitDefender GravityZone Email
Hi all, I was wondering you could giving me a hand. We managed a client email using BitDefender GravityZone Email but the loop prevention feature is not working as its should be limited to 25 messages, but I know for a fact they have received more than 50 in less than an hour. Also, is it possible to setup an autoreply…
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My Android phone is draining power
Hi, How to limit BD to scan my phone ? I noticed it drains lots of phone power. Thanks.
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does your vpn work on linux?
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I have a mac (Intel) and the Bitdefender VPN was working, not it isnt
Before I loaded Sonoma (v14.x) I used the vpn for further checks for scanning. After I loaded Sonoma I had problems. I just ignored the VPN would Tnot load. Fast forward until now and I want to get the VPN working I'm now on v14.6.1. I get various errors, and the current one is code 99. the VPN will not connect to best…
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Will BitDefender consider integration of VPN with Amazon Fire Stick?
As the demand for digital security and privacy continues to rise, many users are seeking effective solutions to safeguard their online activities, especially when using devices like the Amazon Fire Stick for streaming content. Given this growing need, it raises the question of whether Bitdefender VPN will consider…
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Web security on IOS not updating
Bought a new iphone with IOS 17.6.1 and attempted to load the Bitdefender web security. The Bitdefender app stated the IOS was out of date. Checked updates and the latest version is on the iphone. Where do I go from here to protect the phone?
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Account Privacy -> Account Detail page requires revamp
Recently, I ran a manual scan on my device and got an Account Privacy alert. When I opened up the Account Detail page for the affected account, it was absolutely useless, simply stating my account was compromised and that I need to mark the compromise as resolved. If you show me literally NOTHING about the exposure, how…
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VPN kicks out repeatedly, unpredictably
I have pretty much given up registering queries and complaints about BitDefender. There's an annoying bug (for want of a better word) of some sort several times every day. But I haven't yet come across a security suite that isn't badly implemented and user-hostile. So you're on-target in that respect. The post title says…
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Very low Digital Identity score (3/100)
I am just trying to get to grips with Bitdefender after leaving a rival app. I a way I am sorry I completed the identity protection section as my score is High Risk - 3/100). The main culprits appear to be a couple of sites I don't recall ever joining and two which I had used years ago. Needless to say I can't recall…
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Editing my own hosts file...good grief!!
I'm trying to simply edit some entries in my Windows hosts file, but Bitdefender keeps telling me I cannot because the file is open in Vulnerability.scan.exe. I've seem some quick suggestions by the mods here to simply disable vulnerability scan for the hosts file, but that does NOT work. So far I've tried turning off…