How to turn off Safepay notifications?

mat2314876534

I hate notification popups.

I do HATE them with all my willpower.

Please explain how i am supposed to turn off safepay notifications?

I have restarted PC multiple times, popup will not stop appearing.

Bitdefender is great product, but bugs like that makes me hate it.

PS. clicking "not for this page" also doesn't do anything.

Gjoksi

Hello.

My specs:

Acer Swift SF314-54

OS Windows 10 Home 22H2 x64

OS Build 19045.6575

BD Total Security 27.0.55.296

In my case, "Safepay notifications" and "Automatically open Bitdefender Safepay" are also disabled, and i don't get any Safepay notifications.

So, my advice would be to follow the steps belos.

-- STEP 1 --

Repair Bitdefender, by following these steps:

https://www.bitdefender.com/consumer/support/answer/13429/

-- STEP 2 --

If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

It will completely remove the program.

Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been solved, as reinstalling the program usually solves the issues.

-- STEP 3 --

If the instructions from Step 2 didn't help, follow the instructions in this step.

First, take screenshot(s) of the issue

and create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log file will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

NOTE: If the log file is larger than 25MB, you can upload the log file here:

https://upload.bitdefender.net/

After the upload is done, you will get a notification with the file's URL and then you can share the file's URL with the Bitdefender Consumer Support.

Regards.