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VPN Premium connection problems
Hello. I’m reaching out to inquire if you’ve been experiencing issues with the VPN. Over the past few months, we’ve noticed that the Bitdefender Premium VPN tended to disconnect, starting with one or two PCs. In addition to this, we’ve encountered instances where the internet network is disrupted (The “not connected” icon…
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Computer slows down after installing Bitdefender Total Security
After installing Bitdefender Total Security Windows became less responsive, it is slower. After clicking the volume control on the keyboard, it takes 1-2 seconds for the system to respond. After hovering the cursor over the icons on the taskbar, it takes about 2 seconds for the icon to light up and be ready to click.…
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Black Colour Screen on Boot After Installing Bitdefender Windows 7
Hi everyone, Full black colour screen for a few minutes on boot after installing Bitdefender. It happens before I even log in, just the mouse cursor over a black colour screen. Once it finally loads, everything works fine. I searched online, and it seems other people have this issue too, but I have not found any solutions…
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Automatic Payment OFF
Hi, My renewal date is coming up and I need to take it off of the Automatic pay. I went to Settings but the "My Payment" & "View" info is not there, Just My Name & D with the Bell beside it only up Top … The Security says on 1 Device /Install (white button) The other 2 buttons are Blue to install or activate (Not needed)…
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How can I update Safepay? My bank rejects it because it is obsolete....
How can I update Safepay? My bank rejects the Browser because it is obsolete.... 😕
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App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
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Bitdefender VPN and digi online
Hello, since a few days I cannot use digi online with the VPN, an error message pops from digi up about wrong operationg system. Can you do something about it, or do I have to switch vpn? Thanks
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Windows 7 Bitdefender VPN breaks the system
I love bitdefender. Hands down the best computer anti-virus software there is. So I have person who loves Windows 7 and does not want to use Win10 or Win11. Bitdefender VPN installs automatically which destroys the ****** Win7 system. hangs, will not shutdown, ****** nightmare. This problem continues to occur after I…
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VPN
I have been using Bitfender security on multiple devices for quite a while now but I am considering using Bitfender VPN upgrade.The problem is cannot figure out if thee VPN subscription also covers more than one device.If someone know or can direct me to the answer it would be much appreciated.
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‘Vishing’ attacks are using scam phone calls to trick users into giving out personal details
Malware known as FakeCall is causing significant disruption by manipulating incoming calls on smartphones, enabling ‘vishing’ scams aimed at tricking individuals into disclosing personal information. Vishing, or voice phishing, is a scam technique that uses phone calls to fraudulently obtain personal data. Scammers…
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Extra Sign-in Tab on Browser Launch?
How/where do I access the settings to stop the auto launching of a tab whenever I open my browser??? I saw this question asked previously but the image didn't look like any layout I'm seeing on my end and I can't find it int any settings across the BD Central desktop application or in the browser version.
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Bitdefender blocking my site
I keep being blocked by out of date certificate -but cheking with my ISP all is uptodate -any ideas? Thanks
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Är detta bedrägeri?
För att skydda din integritet och data i Google-kontot upphör åtkomsten till data i ditt Google-konto för Bitdefender den 15 november 2024. Vad du kan göra Granska åtkomsten som Bitdefender har till en del av datan i Google-kontot före den 15 november 2024. Om du vill att Bitdefender ska behålla åtkomsten till data i ditt…
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Toegang van Bitdefender tot je Google-accountgegevens.
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Bitdefender Parental Control "Configure" link returns 404 page not found
Hi there. The shortcut link for Parental Control of Total Security doesn't seem to be working? Short cut opens page: central.bitdefender.com/404 Thanks.
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Option to install/run unfamiliar app in bitdefender
There should be an option to install & run an unfamiliar app with bitdefender in the highest secure environment to let it not start any kind of malicious activity. Avast had this option but do not copy it cuz that's not much worthy in my opinion. If the installation option is not possible then at least there should be an…
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New VPN makes internet unusable
Hi, ever since I started using the new VPN, internet slows down to a state that it is unworkable. News subscriptions, some banking apps that require 2 factor authentication will only work if the VPN is turned off. I have tried the trouble shooting and also reset my router. Does anyone know of a solution (for Macbook) that…
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Subscriptions not showing
I have Bitdefender on multiple machines, subscribe to Bitdefender Safepay, subscribe to Netgear Armor (powered by BD), and just purchased an extension to my VPN subscription…yet as the attached document shows, I supposedly have NO SUBSCRIPTIONS. I have requested the Activation Code for the VPN extension, yet nothing works.…
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Bitdefender VPN Upgrade Message Prevents Me From Using My Free VPN Data. Any Help?
I have Bitdefender Total Security and according to the package information I should get 200 MB per day. However I cannot use it because the VPN box constantly changes to an upgrade message as soon as I open it. And there is no way to open the VPN. This is annoying and unethical and makes me want to cancel my Bitdefender…
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Parental control cannot block Facebook, instagram
Hello, I set up parental controls to block Facebook and Instagram, but I can still access them on my device. Can someone help me resolve this issue?
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Bitdefender; adding devices
I have Bitdefender Total Security which lets me protect 5 items. I have one item protected but when I try to link additional items, I get the following message: "This device isn't fully protected. The Bitdefender security product isn't assigned to a subscription on this device". I have the subscription key for Bitdefender,…
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Bitdefender suddenly started to flag all self extracting compressed file (*.exe) made via WinRAR
The following notification pop up earlier This never pop up before this and I've already made dozens and dozens of compressed self extracting *.exe file throughout the years. I only updated the WinRAR compression app a month ago to the latest 7.01 if that makes any difference, but it is to be noted that even the self…
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A status ve been changed & badges
I'm getting notifications that the status of my forum thread has been updated, but the notifications don't provide any details about the specific changes or their potential impact. Clicking on the notification just reopen the post without highlighting any change about which the notification was received.
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I.P. change
Hi. when connected to bitdefender vpn if i click on another virtual location it takes few secs to change the location, ll my real or current ip at that time ll be exposed until the new location is connected ?
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Full system scan
I've read some who mention their full system scan s take up to 5 hours. I'm jealous. I'm going on 88 hours! I do a quick scan and a vulnerability scan every day. My computer has slowed considerably since I installed the 2024 version. I had the 2023 version and loved it. Have mixed feelings about buying next year's version.
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how to Install activation and updates on a remote not connected to internet machine?
Hi to all, in our laboratory we have some machines that (for security reasons) do not have an internet connection. Does bitdefender supports offline install, activation and updates, so I can install it on those machines? Do exists an installer version/updates for offline machines? Thanks a lot, Simone
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Version Numbers in Bitdefender Central
It would be incredibly helpful if the Bitdefender Central Dashboard, specifically within the device overview section, displayed the currently installed version of the Bitdefender Client for each connected device. This feature would allow users to quickly review the software status of their devices and ensure that all…
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error code 5
I am on holiday in Portugal - my VPN refused to connect - I cleared the data and now I am being asked for another subscription to allow me back in What is going on?
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Plugin for DuckDuckGo Browser
I have been trying DuckDuckGo and really like its privacy. It does not appear that there is a Password Manager Plugin for that browser. Is there one in the works?
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What it means ?
You can cover up to 3 servers (incl. Linux) when we purchase samll business security plan for 10 devices.