Unable to Uninstall Bitdefender

JohnBit

I am trying to uninstall Bitdefender, to reset my Settings password. After getting the message "you need Admin permissions", I used the Bitdefender Uninstall/Removal tool, yet it still refuses to delete everything - now it says I not have sufficient access and need to contact Admin. What is up with this, why is it so difficult to uninstall a program, one that you paid for?

Bitdefender.JPG

JohnBit

Bitdefender 2.JPG

There are 38 Bitdefender files it simply wont delete.

JohnBit

Bitdefender 3.JPG

Flexx

https://community.bitdefender.com/en/discussion/101424/unable-to-uninstall-bitdefender

https://community.bitdefender.com/en/discussion/comment/343612#Comment_343612

https://community.bitdefender.com/en/discussion/comment/343613#Comment_343613

Kindly check if the following steps help you:

1) Restart your PC in safe mode. You can follow this guide: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

3) Download and run the Bitdefender product uninstaller from this link: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2023_Uninstall_Tool.exe

4) Assuming your Windows drive is 'C,' open the following locations in the 'Run' command (Windows icon + R) one by one:

C:\Program Files (delete any folder with the name bitdefender)

C:\Program Files (x86) (delete any folder with the name bitdefender)

C:\ProgramData (delete any folder with the name bitdefender)

C:\Users{your PC name}\AppData\Local (delete any folder with the name bitdefender)

5) Open the registry editor through the 'Run' command (Windows icon + R) and then type 'regedit.' Once the registry editor opens, click on 'Edit' -> 'Find,' and make sure to checkmark 'Match whole strings only.' Type 'bitdefender' in the search box and click 'Find Next.' If any file or folder with the name 'bitdefender' is found, delete it. Continue searching the registry and deleting until the search reports no registry keys found.

6) Restart your PC in normal mode by deselecting the option you selected while running the system in Safe Mode, then click 'Apply.'

Regards