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Facial Login Not Working
I have Windows 11 and all of my settings in Bitdefender are toggled to allow access to my camera. When I open my laptop, the camera does not read my face to let me into my computer. I have to type in my PIN. This was not an issue two weeks ago? I have tried everything and basically I cant even access my camera from my app.…
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Delay Between Lock Screen and PIN input screen
Hi Gurus, I am evaluating a copy of Internet Security on a new Windows 11 Home build (2023H2). Windows and Bitdefender are all up to date. After installing Bitdefender, there is considerable delay between the time I click on the keyboard or mouse at the Windows lock screen (the date etc. disappear for 40 seconds, then…
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Add Linux Support to the Home User Product
Title pretty much says it all. Support the major Linux Distributions in your Home User product. Give us at least some basic AV and Malware/Root Kit protection such that we can see our Linux machines in the dashboard.
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Ping/Lag with gaming
Hi, Is Bitdefender at all interfering with my gaming? I have a terrible lag with an online game. Thanks
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Assistance With Tracking Ticket
Good morning, I am looking to track my ticket that is in relation to refunding my subscription as I have duplicate codes for this product. My ticket number is: 1009290758 I deleted my profile last week but the charge still went through this morning. Is it possible to gain access for tracking this ticket and to have the…
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ESPN switched to UK after VPN Premium install
Hi, Just curiosity here. But after installing the premiere VPN, when I went to ESPN it keeps coming up ESPN-UK. When I shut VPN down and tried it, I got the usual ESPN. Then when I went back to the VPN, it was all OK. Stayed ESPN. Any ideas as to why the initial load routed to England? Kinda fun and fascinating, but it was…
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What Bitdefender software is available for iPad?
I just bought my first iPad. What Bitdefender software covers this product? I already have Bitdefender Antivirus for Mac (for an iMac and MacBook Pro), Bitdefender Mobile Security for my Samsung phone, and Bitdefender iOS for my wife's iPhone.
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Can I use BD to check if an online download is safe before I click on the download button?
For example: I went to the sejda . com / desktop webpage. There is a huge green button that says Free Download. I tried to right click on it to see if I could get BD to scan it and then tell me if it was safe or not before I clicked on it. But BD doesn't offer such a feature. It may not be possible. I don't know. BUT is…
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When scan running, a second app/scan window pops-up and runs at the same time
When running a system scan on mac, a second window opens up part-way through… it starts at a lower number of 'scanned files' but then catches up and runs concurrently with the other window. Any idea what is going on?
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Parental Controls - BBC iPlayer
Hello I have just set up Parental Controls on my daughter's phone and tablet. She has BBC iPlayer on both. I allowed video streaming in content filter, and whitelisted 'www.bbc.co.uk'. However the iPlayer app will not work - it cannot get an internet connection. Is this because Parental Controls created a VPN tunnel? Has…
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how can I connect via VPN to my workplace?
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How can I fix this error? (the published help doesn't work)
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Bitdefender GravityZone - Vulnerable !
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I need help with VPN ?
my phone and iPad were compromised by hacker! I’m trying to contact to Bitdefender support I cannot get anyone to help! So can someone please notify them! I need help. Respectfully Felicitas Gomez
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Very slow system scan; no progress percentage displayed
now at 20 hours and 122,000,000 items. The progress bar does not include progress percentage, so I have no idea as to level of prgoress. Can anyone help? Thanks.
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Do i need to uninstall my Bitdefender Total Security before upgrading to Bitdefender Premium
Any help would be appreciated
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Turn on VPN for only specific applications
How can I activate VPN exclusively for certain applications while maintaining my regular internet connection for others? For instance, I have a specific application requiring VPN access, and I want to ensure that only that application routes its traffic through the VPN, while the rest utilize my standard internet…
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Getting Amtrak false positive pop-ups for email with "Dangerous URL"
On my Android using Gmail, I recently started getting a pop-up from Bitdefender Mobile Security that says "Dangerous link found." It was happening for valid Amtrak emails I was receiving after ticket purchases. The dangerous link reported is "20001800-usa-railamtrak.com." So the funny thing is—that is not a link in the…
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Applikation.Deceptor.BLK
Wird bei mir angezeigt. Soll ich löschen oder einfach fortfahren?
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Showing as product expired after 8 months
I noticed today that Bitdefender on both my iMac and MacBook was showing as 'Product Expired' - it's only been 8 months after I installed it and bought a subscription. Contacted support who were not helpful - agent tried to say that my Mac password was incorrect and that I should contact Apple. When I tried to explain that…
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VPN not working with Edge, but works with other apps (like Steam)
I recently purchased VPN Premium. It installed correctly and seems to connect with any issues or errors. However, when I load the browser (Microsoft Edge) literally nothing loads. I thought it was the VPN, but it seems to work with other apps (such as Steam). If I turn off the VPN, everything works, and I can use Edge…
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Slack integration
Is there a way that every detection bitdefender dashboard will automatically sends a message on a private channel on slack?
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Install Bitdefender Total Security
I currently have Bitdefender Total Security which is expiring soon. Instead of renewing online (as I did not want auto renewal) I purchased the Bitdefender Total Security from Best Buy which includes download. Do I need to uninstall my current Total Security prior to adding the new Total Security?
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Everytime I turn my PC on, bitdefender blocks the same threat. Why isn't it solving it?
Everytime I turn my PC on, bitdefender blocks the same threat. Why isn't it solving it?
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Dropbox Online Scan
I would like to scan my Dropbox online BEFORE I download the files locally on the mac, is this possible with aby Bitdefender product?
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Horror movie experience
Hello all, I opened this account to share my experience with you. It's up to you to believe or not. My obsessive disordered ex-girlfriend have been spying me for 1.5 years even though I have Bitdefender installed. She made a deal with a local hacker and that person has produced a local spyware that is not in the database.…
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What is cache memory where it is installed?
hardware components
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LdPlayer9
I updated my ldplayer9 and it triggered Gen:Variant.Doina.57127
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Streaming issues
Is there a way of blocking certain IP addresses bitdefender connects to, or a way to create a favorites list ? Or a way to choose an IP address from a list ? Ive been trying to live stream the Giro via an Australian TV website from Spain on my windows laptop, and Ive noticed certain IP address (3 or 4), stream better than…