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EDR granular exclusions (example: vssadmin.exe
Hi, we get a lot of "incidents" regarding "vssadmin.exe". The incidents are triggered by a task through our RMM. The Task does on a regular basis: - Delete a vss snapshot (yesterday) - Create a vss snapshot (today) The relevant part of the problem shows up here: For sure, I won't create an exclusion for "vssadmin.exe".…
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How do you add Microsoft Outlook to Bitdefender email protection? Issue with Bitdefender software!
I'm having a very difficult time setting up my email protection for my Outlook account. I desperately need to get this to work because Outlook is my primary email provider. I followed all the steps and provided Bitdefender with access to my email account, and for some reason, I still keep getting an error message. I have…
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False Positive: Suspicious web page detected
Hello, Bitdefender Antivirus Pro has flagged my website (suadauxanh.com) for suspicious activity and recommends users not to proceed. After submitting a false positive report, their team responded by claiming that the site is compromised and being used for spamming — an assessment I strongly disagree with. I’ve used…
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Bd. Vpn
The vpn asked me to allow location permission ( all the time ) to let check weather i m connecting to unsecured wifi network or public network, but it did not switched on location as express vpn did ( to consume my battery 🤪. Why? N how will it check then ?.
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One-Click "Optimizer"
I just want to second the point that I think was made last year: when deleting items from the registry, a detailed log should be made of the keys and values that are being removed, the location of that log should be made evident or discoverable, and that log itself should not be subject to a subsequent optimization. I'm a…
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End user warning message for specific websites.
My organization is considering developing an AI Acceptable Use Policy. After reviewing our existing policies we are not sure that we need one specifically for AI, as most use cases seem to be covered in existing documents. Then the idea came up to display a warning / notification to the end user when they attempt to access…
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Watching Australian TV
My VPN says that I am in Sydney, Australia but I can't get Australian ABC TV as it says that I am Overseas, Why is this?
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Bitdefender does not let me access my XTB account.
After installing bitdefender, free version, i have two issues with it. i can't stop it from running, deactivate it and so on i want to acces my broker account via browser, log into my xtb account and nothing works… endless loading screen. its doing it in the morning after install, it did not do it right after installation.…
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McAfree fake virus pop-up
Virus popup and at least detect it in a virus scan? Shouldn't Bitdefender stop the McAfree popups?
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Does app anomaly detection detect malicious urls
Since web protection feature in Android blocks known malicious urls in supported web browsers only, does Bitdefender in Android do anything about it if a non web browser app tries to access a malicious url internally? Does the app anomaly detection feature detect this and block the app?
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Media Auto run
The Media Auto Run is turning on automatically , it's doing the same even i reinstalled windows & the bitdefender product. Disabling it does not work more than few days , why?😱
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App Anomaly 7 Scans in a week
Hi, as the app unfortunately can't tell you what's triggering the apps anomaly scans I just wanted to ask if this was normal behaviour, as it has me a little worried, regular scans come back that the device is clean and I've gone through most app permissions and special accesses to revoke those that aren't used or…
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How to Add a Recently Removed device?
I removed one device from the VPN premium and logged in again, and unfortunately, we can't successfully sign in. We tried all the possible troubleshooting steps we knew, but it was still the same. The device is a desktop. It says it has reached the limit of devices already, but it's only 7 devices out of 10 as I checked.
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5 mins ago i got huge "Potentially unwanted item quarantined"
After last base update 28 mins ago, i got huge "Potentially unwanted item quarantined"… mostly registry keys in HKLM. What's going on? It's maybe hundred notification about "Potentially unwanted item quarantined"
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Explain how scammers got to me
I consider myself to be a savy user when it comes to safely browsing the internet. I have a windows 11 computer. I use chrome with "enhanced" security setting. I use bitdefender total security and bitdefender VPN. Yet, how did those bottom feeder scammers get to me? I'm not saying I fell for their scam because I recognized…
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I keep getting the message "failure to communicate with Bitdefender Central App Service"
The solution given doesn't seem to relate to Windows 11, so I feel I'm left with a non-functioning Anti-virus system. Is there a solution that works?
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Why is Bitdefender Free Antivirus still using constantly 10% CPU even after disabling everything?
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Remote Actions (Quick Scan and System Scan) not working.
My Remote Scanning (Quick Scan and System Scan) do not appear to be working. I get a message saying: "Processing your command", followed by "Your command was sent and will be processed soon. Make sure the device is online and you'll receive the results once done." Then nothing! I have checked my device (PC running Windows…
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Persistent Chrome redirect to Bing.com
I've tried everything to stop Chrome from redirecting to Bing.com, but it keeps coming back. Chrome is my default for my S24 ultra. I've cleared the cache and data, uninstalled and reinstalled, and run 3 different anti-virus provider scans, Bitdefender, McKaffee, AVG. None of them found anything on the scans. How can I…
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour, Comment faire pour récupérer le mot de passe des paramètres généraux de la console ? Merci
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VPN not working on IPhone or ipad
I have recently purchased Ultimate Security and have got the VPN working on my laptop (so assume the router firewall is OK) but not on iPhone or iPad. On iPhone, after ‘instal’, no configuration is showing and I get error code 9 message…but none of the fixes offered seem to help. On iPad, I have a configuration loaded but…
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several subscriptions
Hello, I have 4 subscriptions, 3 total security and 1 total security premium. I want to use the VPN from the premium subscription but I cant choose what to install. The system always install the not premium one. At the premium I have 2 more users free to install out of 10. How can I choose what to install? Thank you
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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How do I get Bitdefender to startup when my computer is turned on.
Bitdefender does not startup when booting from the startup menu.
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Download Regular Update Files
BitDefender has regularly scheduled updates, depending on how it is initially set up. One question that I would like to ask; is there a way to reach out for updates 'manually' at a time of your choosing ? Also, the update files are a regular naming convention and recognizable. Last update I received was a voluminous mess…
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Fale Positive, unable submit on the website
I tried to download Ducky One X keyboard firmware update, but Bitdefender blocked it. Here's the message Bitdefender sent me: "Feature:Advanced Threat DefenseYou must restart your device to finalize the cleaning process.Application Step1-MCU Ducky109_V20250430.exe has been detected as potentially malicious and was…
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Ransomware through sharing compromising videos to email contacts
I got an email (attached) where the scammer sent me an email using my own email. I am looking to members of the community to share guidelines how to eliminate this threat once for all. I am active user of Bitdefender on my PC. Kindly support. https://us.v-cdn.net/6031943/uploads/VO6Q0CT9D0PJ/scammer-email-2.pdf
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Another question about resetting my PIN
Thanks for all your replies and help but I don't have a secure pass and I never did. I just had the app and in the app you have the option to use the feature app lock that locks some of your apps and when you lock your apps you were asked to put in a PIN number or to choose a PIN number rather and that's the pin number I…