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Sending a link to a friend?
can you send a link to a friend. she's having trouble with her computer, her husband recently passed and she's not as familiar with them.
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RAV Endpoint Protection
Since the latest update of Windows 11, I have a window pop up from RAV Endpoint Protection. I don't know how I got this thing. It seems to want to take over the role of Bitdefender. How do I get rid of this program? I've looked in the usual (?) location, but cannot fine it. Please tell me how to delete this from my laptop…
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Enable rootkit scanning?
Hi. I have the Internet Security product on Windows 11. Just ran a Rescue scan. After the scan, under 'Scan Options' under 'Target Threat Types', it showed 'Scan For Rootkits' was set to 'No'. Of course I want it to scan for rootkits! I looked in scan settings for a rootkit option but can't find it. Is there a way to…
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Robot caption everytime I google while VPN is on
Why do I keep getting this message when I google something while the VPN is on? I already changed the protocol to Wireguard
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How do I delete a scheduled, custom scan that I created?
Running Bit Defender 27.0.30.136 on Windows 10. I created a scheduled scan that I want to delete and just run it manually from time to time(i.e. less frequently than monthly, which is the longest interval allowed). I only see an option to edit that scan- nothing to delete it. How do I get rid of it? Thanks.
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Future Feature: Split-Tunneling Config File?
It does not seem possible to save locally, or on the cloud, a split-tunneling configuration/list file. This would imply the ability to also import said file into Bitdefender. This would save having to manually enter repeatedly apps and websites for each device. Is this a reasonable ask?
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I get error code 301 when i try to use my vpn
When i try to use the vpn version of bitdefender it stays connected for a good 3 seconds and then it disconnects. i get the text bar in the top of the window saying the error code 301.
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VPN blocking text and graphics in my Mac Mail account. How do I prevent this?
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Bitdefender suddenly misidentifying legitimate emails as being spam?
Kind of a strange issue, but Bitdefender has suddenly decided that legitimate emails that I've been receiving for years are now spam and are being flagged with this prefix [spam][Bitdefender detected potentially unsolicited bulk email]. I'm pretty sure that emails originating from Bitdefender.com, VA.gov, and even .mil…
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VPN will not connect. Says service is down. Restart computer.
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Special characters
Some of the special characters that are used to generate a password are not always accepted by some sites. Is there any way to change which special characters are used in the generated password? So far I can only find to use special characters or not use them.
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Galaxy Z fold 6.
Password Mgr doesn't add new accounts. Doesn't suggest or accept new password.
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I Forgot My App Lock Pin. How Do I Reset It?
I seem to have forgotten my App Lock PIN and I need to reset it. However, when I click the "I forgot my PIN" link in the app, I am simply routed back to the general Bitdefender Central homepage (so much for being user friendly), and I cannot figure out where I need to go on Bitdefender Central to change my App Lock PIN. I…
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Bitdefender: Billed twice
Hello, it appears I am being "auto billed" twice by Bitdefender. My credit card is being charged twice. May I ask, how can I resolve this? Is there a page on Bitdefender Central to stop the double auto billing? With that said, I do "love" the service Bitdefender is providing. Thank you.
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How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
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Make customer feedback easy, open and transparent.
Bitdefender claims to have make it easy to make suggestions. I searched and found this forum but the very first comment says "closed". I would like to see Bitdefender actually place a feedback button on the dashboard.
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How to stop loop between BD quarantaining files and OneDrive syncing them back onto my Laptop
Dear community, After an unfortunate SSD crash and replacement, I had to reeinstall everything from Windows to all software and local documents and files. The last step was to instruct OneDrive to sync the Documents folder (containing several thousands of files) back from the cloud onto the local disk. When OneDrive…
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Cannot access Amazon website
I am using split tunnelling I have tried going to different locations I have tried different protocals Still cannot access Amazon unless I turn off the VPN
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Fortinet removal
Hello, I never heard of fortinet until now. It has started to stop me going to websites that are incredibly important for my work. Government websites. I dont know how to get rid of it. I tried the FCremoval.exe and it did nothing. Its very frustrating and I dont know it got on my computer or how to get it off. Any help…
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Best practices for handling unwanted calls & potential phone-based scams
Phone scams have evolved significantly over the years, adapting to new technologies and exploiting human psychology to deceive victims. Scammers use various techniques to trick people into giving away money, personal information, or access to sensitive accounts. With AI and data breaches, scammers can make more convincing,…
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Open firewall port
Hi, I'm trying to have "Open Hardware Monitor" app accessable on my local network but the firewall of bitdefender is blocking it even though I'm adding the rule for it to be ignored.. I've tried different combinations, with the network type, protocol, traffic direction, IP, ports… The application selected is the correct…
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Securepass and Bitdefender login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
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What is the Gravity Zone & how to make an account there
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Virus
Bitdefender is not finding this, and it constantly pops up (disappears for 5 seconds, then pops up again). It's driving me batty. It keeps wanting to take me to McAfee to sign up and to delete the virus.
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Bitdefender Internet Security blocks CAD- program
Hi there! I´m a bit lost trying to troubleshoot a problem with my CAD-Program and Bitdefender Internet-Security on my Win 11 pro -Laptop. My CAD-program (Megacad 2021) tries to connect to a server online to get the licence-key on every start (or alternatively I can download the license for max. 14 days). I can only do so…
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Does iOS Web Protection & ExpressVPN
Do iOS Web Protection and ExpressVPN have the same conflicts as Web Protection and Bitdefender VPN?
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RE-INSTALL ENDPOINT SECURITY TOOLS
Good afternoon, I'm having a problem with some company computers that had Bitdefender Endpoint Security Tools installed through a grant. It turns out the antivirus software was uninstalled on some computers, but now, to maintain support, we have to reinstall it. Who should provide me with the setup installer? I have no…
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Securepass Invalid password
Hello, Due to the fact that the working old Password Manager was removed from Chrome store, I am forced to used the new unpolished Securepass. Unfortunately for me I am using Linux. The Securepass extension adds to the browser but the vault pass is not recognized and I cannot login. Tried from Central too, same result.…
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WiFI Vulnerability Scan claims no password when there is one
I recently installed Bitdefender on several family pc's and laptops. A vulnerability scan indicated there was a low level threat with my Wi-Fi. Upon looking at the details, I noted that Bitdefender recognized my Wi-Fi was encrypted, but it claimed I have no password. Every time I connect to the Wi-Fi I get an annoying…
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Bitdefender and icon-pdf files
Each time I boot my computer (Win 10 22H2) bitdefender appears to create a bunch of PDF files that seem to be icons. I don't suppose it is damaging or take much time but writing to the SSD more-or-less randomly doesn't seem like good practice. One example is this: C:\Program Files\Bitdefender\Bitdefender Security…