How to remove URL.Spam.Heur.4?
I am constantly getting Bitdefender popups saying that an infected file is detected, view attack timeline, etc, etc. I have quarantined and deleted all of these files, and I have run a full system scant, yet I still am getting the continuous attacks. Is there a way to more directly target these files and remove them?
Answers
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Kindly check if the following steps help you:
1) Open the Run command and execute the following commands one by one:
temp – delete all the files in the folder.
%temp% – delete all the files in the folder.
prefetch – delete all the files in the folder.
2) Run Disk Cleanup using this guide:
3) Reset your web browsers:
Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/
Opera: https://browsersolution.com/reset-opera-browser
Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/
Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default
4) Use Bitdefender's Rescue Environment: https://www.bitdefender.com/consumer/support/answer/29132/
Regards
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Bitdefender Ultimate Security Plus (user)
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