Uninstall fails removal from gmail/outlook

RandyDecker

as a 40 year well-seasoned software/hardware electronics test engineer - air force one & department of defense experience - your installation fails removal in gmail accounts continuing to populate with "bitdefender safe" and "bitdefender dangerous" folders that have invaded my registry and gmail account even after deleting all folders and "bitdefender" keys in the registry. they keep popping back up as though google has allowed your code to trap each launch of my outlook. perhaps a formal complaint to the FCC and FTC will light up your owners and principals to fix your CRAP. i hope you get sanctioned and fined for your maliciously ignorant support personnel given no clue how to fix the crap in your crap. companies like this shouldn't be allowed to exist. do your owners know about this? and if they do, do they even care?

Gjoksi

Hello.

On the same issue, check out these comments:

https://community.bitdefender.com/en/discussion/comment/340002#Comment_340002

https://community.bitdefender.com/en/discussion/comment/341511#Comment_341511

Regards.

Alexandru_BD

Hi @RandyDecker,

I understand your frustration regarding those labels, but as @Gjoksi pointed out, these can be removed. There's also another discussion about them here:

https://community.bitdefender.com/en/discussion/99815/can-you-permentantly-hide-bitdefender-email-green-protection-labels

Now with all due respect, what's there to complain about? There's nothing to fix here, really. Email Protection is a legitimate Bitdefender feature included in selected plans, a feature that detects spam, malicious and phishing emails when you check your emails in a browser. Incoming emails are filtered regardless of the browser and device you use to read your inbox. Uninstalling Bitdefender will not remove those labels automatically from your email client, and there are a few steps to follow.

Regards