Malware Scanner Keeps Detecting New App
Every morning for the past week I get a notification: "Your Device is at Risk - Malware Scanner - "You just installed an app that cannot be currently confirmed safe..."
I have NOT installed any new apps, but I still get this notification. Why? How do I fix it? - Thanks.
System: Android - Pixel 7a
Best Answer
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Hello.
This is a known issue that has been reported by few users, for example:
And the answer is this:
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Mobile Security, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
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Answers
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Same on Pixel 8
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Hi @adampixel,
Let's try to keep the feedback going on the below thread, to keep better track of the progress.
We know the situation persists and the developers are making continuous efforts to resolve this in good time. It has been observed that after performing a scan (by pressing "Start Scan"), the notification disappears. Does this happen for you?
Thanks
Premium Security & Bitdefender Endpoint Security Tools user
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