How do I get my OnePlus 8 pro to stop turning off the Web Protection

Aethan54

Aethan54

If this can't be fixed on One Plus running Oxygen 13, Id rather cancel my subscription before I get charged 14.99

Flanksy

Good Day to you @Aethan54,

Please try to see if you have the Bitdefnder Mobile Security app excluded from battery saving setting. Please follow the link below and scroll to the One Plus tab and follow the instructions there to add the app to the exclusion.

https://www.bitdefender.com/consumer/support/answer/32406/?srsltid=AfmBOor-CsjLA34gqmcdEWUROX38-VbiHyTqnGjupeeZgLdaMplQnNMc

I look forward to hear from you and I hope you are able to resolve this issue as well.

Best Regards,

Flanksy✌️