Scanned Connections in Bar Graph and Traffic Categories are not synching

Last week there was an update to Mobile Security (iOS) and the bar graph stopped functioning. I started a ticket with support and we are working to solve the issue.However, should he scanned connections within the traffic category equal the scanned connections in the bar graph?

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lew39

I did as you suggested and it didn't make a difference the connections are still a mismatch. I then uninstalled and reinstalled the app and had the same result. This started last week after the update. As I have an open ticket but working only through email slows the correction process. It is also good to know I am not the only one having a problem

AlFifi_Defender

ْThanks again @lew39 — you’re not alone. This now seems like a pattern affecting iOS users post-update

Perhaps @Alexandru _BD or one of the wonderful mods could help flag this internally? We’re not rushing anyone, but just want to make sure it’s visible to the right team.

It’s all about making the app better — and we know how responsive Bitdefender is when the community comes together 💪

– AlFifi_Defender 🇸🇦

Together we shield smarter.

lew39

totally agree. The service ticket is out there if they want it we’ll wait and see how they respond today.

Thank you

AlFifi_Defender

Absolutely — let’s hope they pick it up today.

The more of us that raise these suggestions and follow up, the more likely it is to gain traction.

Appreciate your input as always! 👊

– AlFifi_Defender 🇸🇦

Bitdefender Community Member