I have a full year Premium Security subscription account with an open VPN... 110 days have passed, leaving 255 days, but the account shows as closed and says it has expired. Please reactivate it.
Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD, who works for Bitdefender, can take a look here and help you with the issue.
Regards.
Hi,
I assume the expiration message is displayed on the Bitdefender UI. Have you tried the switch account option to re-enter your credentials? Best to contact Support, like this man said. ☝️
