How do you get Mobile Security for Android to stop showing 12 days trial left

I have purchased Bitdefender Anti-Virus Plus and have also installed it on my Android phone following the links etc from Bitdefender Central. However, every time I launch it it is showing 12 days of a trial left. How do I get that message removed.

Best Answer

  • Gjoksi
    Gjoksi mod
    Answer ✓

    Hello.

    Just to clarify some things, here's a full list of Bitdefender home products and subscriptions:

    -- Bitdefender ULTIMATE SECURITY PLUS --

    - Available For USA Only -

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 3-Bureau Credit Report And Changes, Up To $2 Million Identity Theft Insurance, 401(K) Plan And Investment Monitoring

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10 / 1

    Subscription: 1 year / 1 month

    -- Bitdefender ULTIMATE SECURITY --

    - Available For USA Only -

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager, 1-Bureau Credit Report And Changes, Up To $1 Million Identity Theft Insurance

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10 / 1

    Subscription: 1 year / 1 month

    -- Bitdefender PREMIUM SECURITY --

    Included: Premium VPN (Unlimited VPN Traffic), Password Manager

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 10

    Subscription: 1 year / 1 month

    -- Bitdefender FAMILY PACK --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 15 / Household

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender TOTAL SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender INTERNET SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender ANTIVIRUS PLUS --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Windows

    Number Of Devices: 1, 3, 5, 10

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender ANTIVIRUS --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: macOS

    Number Of Devices: 1, 3

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender SMALL OFFICE SECURITY --

    Included: Limited VPN Traffic (500 MB Per Day)

    Operating Systems: Windows, Android, macOS, iOS

    Number Of Devices: 5, 10, 20

    Subscriptions: 1 year, 2 years, 3 years

    -- Bitdefender MOBILE SECURITY --

    Included: Limited VPN Traffic (200 MB Per Day)

    Operating System: Android, iOS

    Number Of Devices: 50 / 1 Account

    Subscription: 1 year

    You have Bitdefender Antivirus Plus subscription which includes protection ONLY FOR WINDOWS devices.
    If you wish to protect your Android phone, you should buy separate Bitdefender Mobile Security subscription or upgrade your Bitdefender Antivirus Plus subscription to Bitdefender Total Security, Bitdefender Family Pack, Bitdefender Premium Security or Bitdefender Ultimate Security / Plus subscription.

    The upgrade can be done by contacting Bitdefender Consumer Support by chat, telephone or e-mail:
    https://www.bitdefender.com/consumer/support/help/
    Chat is the fastest way to get in touch with Bitdefender Consumer Support.
    Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
    NOTE: Bitdefender telephone support is not toll-free!
    Regards.