Rules reset after restarting PC

Chris_Munday

Hello.

I have alert mode switched on so I have full control over what applications can connect to the internet. However, every time I turn my PC back on, all the rules have been deleted. Incredibly frustrating, as I should only need to set them once.

Is there a solution, or another bug in the programme?

Thanks
Chris

TaxiMagicien42

Hello @Chris_Munday

If I understand your problem, the "alert mode" and rules you create in the firewall are not retained after restarting your pc. Is that correct?

I propose to try a "quick repair" of Bitdefender without guaranteeing you, that your problem will be solved.

I invite you to consult the dedicated article of Bitdefender support, which shows you the procedure to follow to "repair" Bitdefender.

https://www.bitdefender.com/consumer/support/answer/13429/

If your problem persists you can contact Bitdefender support from the page below:

https://www.bitdefender.com/consumer/support/

Follow the on-screen instructions and select the desired communication channel (chat, phone or email). For a quick contact, use the chat.

If you opt for email contact, you will need to fill out a form and then receive an email with an incident ticket number related to your request.

Please keep us informed.

Regards,