i'm receiving a "no connection" error for my vpn why do the instructions say to change my server?

bklyngirl

Alexandru_BD

Hello @bklyngirl and welcome to the community.

Check if this article helps:

https://www.bitdefender.com/consumer/support/answer/11311/

In the event the behavior cannot be corrected by following the traditional troubleshooting steps, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex