Cant update to latest version .201 install new PC or reinstall

Desmond

I am currently using the latest online installer version but only can install 27.0.41.198. However, this version has an update bug that prevents me from updating to 27.0.41.201. This update issue has been ongoing for a long time, and there has not been a release for the online installer to fix the problem.

PLEASE FIX ASAP

Flexx

https://community.bitdefender.com/en/discussion/101591/cant-update-to-latest-version-201-install-new-pc-or-reinstall

Even if you download the online installer, it is not necessary; you will always get the latest version. Bitdefender product updates are released in batches, and sooner or later, they will be available to all users. However, the timeline for when everyone will receive the update is not fixed.

Regards

Petersl

https://community.bitdefender.com/en/discussion/comment/344316#Comment_344316

Hi @Flexx

Does this mean uninstalling and reinstalling wont be necessary?

Are the batches for the new version update included in the automatic definitions updater that happens about 5 minutes after boot or in the version updater that happens at about 15 minutes after boot?

I only run the definitions updater and then disable the automatic update until next reboot because it just disappears the bitdefender icon form my desktop tray icons.

Thx

Flexx

https://community.bitdefender.com/en/discussion/comment/344423#Comment_344423

Does this mean uninstalling and reinstalling wont be necessary?

No, it's not necessary. It won't help.

Are the batches for the new version update included in the automatic definitions updater that happens about 5 minutes after boot or in the version updater that happens at about 15 minutes after boot?

I only run the definitions updater and then disable the automatic update until next reboot because it just disappears the bitdefender icon form my desktop tray icons.

Both malware signature updates and product updates are delivered through the update feature, whether run manually or automatically. The timeframe for automatic successful malware signature updates is 1 hour, provided the updates are available. For product updates, you will receive them via the same update feature as soon as your batch gets the update.

Regards

Alexandru_BD

Hi @Desmond,

If Bitdefender is stuck on that version and refuses to update to .201, please reach out to the Support teams to schedule a remote session and find out what's going on there, because this isn't normal. Especially if it gets stuck at 84%
This applies to everyone who cannot update to the latest version.

https://www.bitdefender.com/consumer/support/help/

The engineers will know exactly what to do.

Regards,

Alex

RedsFan

Is new version .208 available for download in BD central ??