Master Password Recovery ID

John Kirby

I forgot my master password. So I told the window that and it took me to a new web page asking for my Master Password Recovery ID. I electronically copied the ID from the pdf file Bitdefender had sent me. I got a message the Recovery ID was wrong.
Now I remember that I may have changed my master password. I was told that I would get a new Recover ID. I don't remember getting an email about this.
What should I search for in outlook.com to find the missing email that has my new recovery ID?

Flexx

https://community.bitdefender.com/en/discussion/100677/master-password-recovery-id

When you change your master password, the option to download your new recovery key is also displayed. I have never seen a recovery key being emailed. However, if an email was sent to you and you still haven't received it, you need to get in touch with Bitdefender support.

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Beermann

Ich brauche ein Masterkenwort habe meins vergessen.

Danke im Vorraus.

L.G.Ansgar Beermann

Gjoksi

@Beermann

Hallo.
Bitte wenden Sie sich an den Bitdefender-Verbrauchersupport:
https://www.bitdefender.de/consumer/support/unterstutzung/
chat: 24/7
tel.: Deutschland (+49) 2304 9993005 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)
tel.: Osterreich (+43) 720 115 521 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)
tel.: Schweiz (+41) 315 280 530 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)
HINWEIS: Der telefonische Support von Bitdefender ist nicht gebuhrenfrei!
Mit freundlichen Grusse.

Flexx

https://community.bitdefender.com/en/discussion/comment/344998#Comment_344998

Kindly have a look at the link provided below

https://www.bitdefender.com/consumer/support/answer/2700/#:~:text=If%20you%20forget%20the%20master,It's%20a%2024%2Ddigit%20code.

Regards