Bitdefender pop up ads

bitbefender
edited October 15 in General Topics

I'm paying for your software and I am subscribed to renew. You are already getting my money. Why would you do something so scummy like pop up ads? There's no freakin way I am sticking with a company that give me pop up ads. I've been using bitdefender for years but I'm going to have to find a new product.

I know this post won't change anything. Only solution is to leave the scummy businesses.

Comments

  • Hello.
    Open your Bitdefender program and go to:

    1. Settings -> General and disable "Special offers" and "Recommendation notifications" (for the "Password Manager" notification)
    2. Protection -> Antivirus -> Settings -> Scan flash drives and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "USB Immunizer Recommendation" notification)
    3. Protection -> Antivirus -> Settings -> Scan CD & DVD and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "CD/DVD Recommendation" notification)
    4. Protection -> Vulnerability -> Settings and disable "Wi-Fi Security Advisor"
    5. Privacy -> Safepay -> Settings and disable "Safepay notifications" and "Automatically open Bitdefender Safepay"
    6. Privacy -> Video & Audio Protection -> Settings and disable "Notify when allowed applications connect to the webcam", "Notify when an application tries to access the microphone" and "Notify when browsers access the microphone"
    7. Utilities -> Profiles -> Settings and disable "Activate profiles automatically" (for the Profile notification)
      After doing that, in the future no pop-up notifications will be displayed in the lower right corner of your screen.
      REMEMBER: When a threat is detected, a pop-up notification will be displayed in the lower right corner of your screen and you can't disable those pop-up notifications.
      Next, as an option to fully disable the Bitdefender alerts and pop-ups, open your Bitdefender program, go to Utilities -> Profiles -> Settings and enable/activate "Work Profile" or "Game Profile".
      When "Work Profile" or "Game Profile" is enabled/activated, all Bitdefender alerts and pop-ups are disabled.
      Finally, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):
      https://www.bitdefender.com/consumer/support/answer/2791/
      or
      open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".
      It is recommended that you also review the privacy preferences set in your Bitdefender Central account:
    8. On any internet-connected device launch a web browser, visit
      https://central.bitdefender.com
      and sign in to your Bitdefender Central account.
    9. Click on your username in the top right corner and select "Bitdefender Account" in the menu. This option will launch in a new browser tab.
    10. Access the "Data & Privacy" tab, then click on the "Privacy preferences" section.
    11. Uncheck both boxes to stop promotional messages:
    • Receive in product insights regarding threats, news, and offers.
    • Receive insights regarding threats, news, and offers via email.
      Regards.

  • Hello,

    To add here, pop-up notifications are unrelated to the product type, free or paid. Notifications are an important tool in monitoring and managing the Bitdefender protection. For instance, you can easily check if an update was successfully performed, if malware or vulnerabilities were found on your computer, etc. Every time a critical event occurs, a counter can also be noticed on the icon. And yes, you may also receive recommendations for other Bitdefender features already included in your security suite that you may use, or special offers for additional security tools available in the portfolio, which can enhance your defenses and protect your digital life.

    Naturally, most notifications can be disabled, except the ones related to the security of your devices. Because there are situations where the user must be aware of what is happening.

    If you can tell us what notification is bothering you, specifically, we can further advise on how to disable it, if possible. Sure, you can look for other solutions, but generally speaking, all security products display notifications these days.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user