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Will current devices connected to BitDefender Premium VPN remain connected after switch to yearly?
Hi there I started off with Premium VPN on a monthly subscription via Google Play and added a couple devices. I've subscribed to a yearly plan through the BitDefender site (via My Offers). I noticed that while I have a number of devices connected to the monthly subscription, I don't have devices connected through the…
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problem installing bitdefender on older laptop - redirect from central login gets flagged
I have bitdefender installed on my current Mac laptop and it's working fine. But, I have an older laptop and I wanted to install bitdefender on it to be able to run a complete scan. However, when I try to log in through bitdefender central, I put in my password and code, but instead of taking me to the control panel, the…
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Emmanuel Katto Uganda | Have you ever worked on the latest update of macOS?
Hello fellows, My name is Emmanuel Katto and I am from Uganda. I have recently used the latest update of macOS and faced some lagging issues. Have you ever worked on the latest update of macOS? And if yes do you also faced this kind of issue which I am facing?
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Bitdefender install won't start
Hello, I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no…
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Why is my website reported as infected?
Hi team, I went to my website today, iindigo.co.uk, and had a warning to say it was infected. I've got Patchstack and my host runs antimalware scans everyday, so this seems unlikely. Can you please provide me with additional information, or if this is a false positive please remove it from your system.
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Anyone else having Outlook Client Bitdefender Antispam Issues with emails to self?
For several months using Bitdefender Total Security with Antispam enabled on Windows 11 with 2019 Outlook Client running; Antispam feature removes/deletes all emails from personal email account(s) inbox created or forwarded to self from computer, cell phone, tablets etc. For example; using personal Outlook email account:…
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Antispam Removes/Deletes Outlook Emails
For several months using Bitdefender Total Security with Antispam enabled on Windows 11 with 2019 Outlook Client running; Antispam feature removes/deletes all emails from personal email account(s) inbox created or forwarded to self from computer, cell phone, tablets etc. For example; using personal Outlook email account:…
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Hi, I am using the Bitdefender free edition and would like to know where .......
Hi, I am using the Bitdefender free edition and would like to know where can I see the threats found after the analysis and if Bidefender does eliminate them without asking . Other Protection software include some kind of quarantine section where you can see what the analisis found. Thanks in advance
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"Port scan blocked" Notification. What Is It?
Hi guys so today i found out through bitfinder that a port scan was blocked from a remote IP and then i saw this update log and when i checked i had many of these update logs that go back until dec 30. what is this? and is it harmful? and how can i remove it
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google authenticator clock sync errors
google authenticator clock sync errors after running sync task, also uninstalled and reinstalled authenticator.
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Can I Disable Windows Defender When I Have Bitdefender??
Hello, Bitdefender team. Can i disable Windows Defender and shutdown all proceses of this antivirus when i have Bitdefender? Thank you in advance.
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won't start after a cold start
Bitdefender used to work fine until 2 weeks ago. No major change to my system besides Windows11 updates. Now, Bitdefender will not show its icon in the system tray after a cold start and worst: right clicking on a file and choosing "scan with BD" will not do anything. Only after a reboot will the icon show and the "scan…
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Can Password Manager account list be sorted alphabetically?
Hi, I recently opted to instal Bitdefender Password Manager, (PM) which I’ve found great, although after using it for a while I’ve found a minor issue. Each account record in PM has five fields, Title, Web address, User Log-in, password and notes. However, some websites have unusual web addresses and, if you have a lot of…
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Windows 10 Pro computer comprised
Please don't laugh I pay great attention to keeping my computer safe, but really screwed up this time. I got a$499.99 subscription charge from Norton however I ended up indirectly allow the tech to remote my computer while I was watching bad idea. You know the rest had multiple charges on multiple cards! In the aftermath I…
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Bitdefender Ultimate Security
Bonjour, cette version est-elle fonctionelle au Canada? La version la plus compète qui possède les 3 sites de crédits. Merci
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"Wgua_critical_files" In My Windows 11 Device
Hi, I have got loads of files named "wgua_critical_files" with many different type of fil endings, many includes macro. They resides in folders that are hidden. The more I delete, the more new files are created. I have searched the web, but no clear result. (Ransome ware, was one suggestion) Any ideas? Many thanks in…
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VPN
Wenn ich die Software von meinem Onlinebanking öffne ,wird VPN automatisch getrennt, und die angegebenen Daten von der neuen Online Banking Software werden nicht gespeichert.
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Windows Security detected malware "zam64.sys" missed by Bitdefender
False positive or legitimate threat?
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Password Manager
Having saved the new encrypted passwords in Password Manager, Whenever I click the login tab on my bank account PM automatically enters the Used ID and password so any body accessing my computer has access to my bank account! How can I tunrn the auto fill of the password off? Thanks, Chris
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The VPN does not connect.
The blue/white button pulses on gray then goes back to blue/white. That is not connected.
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I am on a cruise ship with open internet via satellite
I cannot access the VPN either on phone or on Windows. Error code 2. Ship internet is strong and stable. How do I access my VPN?
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My BitDefender detected this Gen:Suspicious.Cloud.2.vtW@a8qJm
Hi Support. The file infected was selenium-manager.exe with Gen:Suspicious.Cloud.2.vtW@a8qJm. The issue was never encountered until today. Here is the screenshot: I need to use Selenium WebDriver for my software program. Even after downloading the chromedriver.exe again, the issue is still there. Can you please assist me…
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Web Protection on BitDefender phone app: "Illegal" connections
I just noticed there have been around 16,000 connections on my phone this week (around 25% of the total number of connections) which have been put under the "Illegal" traffic category. Last week I had around ~100 connections which fell under this category. What does this mean? Should I be concerned? Thanks.
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need live help
how do I contact a real person to address my problems with installing a recently purchased product? Written messages do not work for me as I do not understand them most of the time.
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Zoom camera wont enable
I recently installed BD on my Lenovo laptop. There were several popups, likely from BD. One was Privacy which I clicked on without reading it, I was late for a zoom. Then I joined a Zoom and found Enable video not functioning. Did BD do this and how to change it? Any ideas? Thanks
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How to get help to undelete a file PST
Hi All, I new to bitdefender and after a virus scan my inbox.pst was quarantine,, and I thought I had to delete the quartine file,, not knowing if I delete the file it will delete the ENTIRE inbox and not just the message with the virus. So how do I "UNDELETE" the .pst file so I can get back my inbox and all my emails? I…
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Advanced Threat Defense disabled and won't enable
Hi, Newbie here asking for help if anyone can. The Advanced Threat Defense on my Bitdefender is disabled and it won't let me activate it. Pressing "Enable" doesn't do anything and if I try to enable it inside Protection, the slider moves but nothing happens, and it's switched off again upon reloading the console. Updated…
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Constant "Suspicious Website Detected" Warning
Hi, I have been getting a constant pop-up with that same title and it's becoming annoying now and then because there is no way to turn off notifications and the only defense option is adding to exceptions, not to mention these pop-ups are interfering with my regular workflow. In my case the website has an API which keeps…
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Trojan.MSIL.Basic.8.Gen
Hello everyone, Yesterday, I was writing a REST API in Java and was attempting to connect to a database I had in MySQL. I decided to take a break and run a quick scan. In the middle of the scan, Trojan.MSIL.Basic.8.Gen was detected. Now, I would like to say that I have had a false positives in the past when writing Rust…
