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is this ransomware, how to remove it? Bitdefender doesnt pick it up.
How can I remove this popup. [screenshot removed by admin] I am concerned that it is some kind of malicious program.
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Sharing Subscription With Family Members. Any Explanation?
Hi all, I've just purchased Bitdefender Premium which has a 10 device licence. The reason I bought this was to protect all family devices and, based on the information on the Bitdefender website, thought that this would be done by each member of the family creating their own Bitdefender Central account and for that account…
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Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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Parental Controls not blocking certain games, run locally from out of Steam
I have seen a few posts having issues with blocking software now there is no .exe options. I have set up parental controls for my son, under the latest update system, to block games until a certain time in the evening, so he has time to do homework before playing. This works for most but some games are getting through.…
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Bitdefender AntiSpam greyed out in Outlook (Office Professional Plus 2021) on Win11
Hi! I'm running Outlook on Windows 11 and my AntiSpam options are suddenly greyed out. I have installed it about 2 weeks ago and then it worked fine. What can I do to get back the AntiSpam options in the toolbar in Outlook?
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Bit Defender's Q.R. Scanner
Add Bit Defender's Q.R. Scanner , users should not rely on other scanners ( as there are too many malicious factors ) in the presence of world's best security software.
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Actualizacion
Como recibir codigo para renovar bitdefender y que siga mi proteccion de seguridad,porque me ofrecen otros planes para pagar y no tengo dinero
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Activating new subscription after upgrade from BD Total Sec to Premium
Hello, I don't undestand what to do… I mean: I have my BD Total security expiring in Oct, 28th 2025. Now I've decidet to renuve it and to upgrade to bD Premium security. I payed and all worked fine, I went to BD Central,/My subscrictions and I can see bot subscipsions I own: total security (last day cot 28) and the new one…
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Safepay
Hello, I was glad that Safepay was finally available after a month of non-operation but unfortunately the application still has problems : it does not open automatically - as it should do when it's specified - when I open a website in Google, DuckDuckGo or Ecosia. Any ideas? Thanks.
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Mesh security for email
Hello, any ideas when Mesh is available as Bitdefender product. I have understand, that it will replace Gravityzone email security ? Reason for question, would be more easier when this product is available via BD distributor also. We are not using Mesh at this moment, just waiting when this is possible as integrated or…
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Bitdefender is not recognizing my "Home Wi- Fi Network"
I just got my new Bitdefender total Security package and have started to configure all the Bitdefender settings. When I go into my Bitdefender setting called "PROTECTION"/ "VULNERABILITY"/ "WI-FI SECURITY ADVISOR"/ IT DOES NOT RECOGNIZE MY "HOME WI-FI NETWORK". Specifically, it is not showing my "HOME WI-FI- NETWORK" IN…
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How do I completely remove old Bitdefender files before reinstalling?
How to fix errors when installing Bitdefender? How to uninstall leftover antivirus files completely? Why is Bitdefender not recognizing my license after reinstall?
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How can I deactivate auto renewal of a purchased subscription
Hi, I activated Total Security and had to enter payment details to activate the subscription. It is now showing Bitdefender Total Security Individual with auto renewal. I cannot see any details as it says that the subscription has been bought with a different email address which I do not own personally. So I cannot see or…
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contact
hoe kom ik in contact met jullie
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Alert repeating "endless loop" on Windows 11
Since an update last year whenever an app has changed and the firewall alert panel pops up if I don't click it immeditately then I will need to click multiple times to make it go away. If I am not at my computer when it happens it almost seems like an endless loop and I have to reboot to make it go away. I have raised a…
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Security Widget doesn't show
Although BitDefender is set to run at startup, it doesn't appear in the system tray, and neither does the Security Widget appear on the desktop. Everything was fine several days ago. How do I fix this?
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Is it possible to change language for Bitdefender Total Security after instalation?
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Larger daily cap or trail period for bitdefender VPN
Hi everyone, I'm interested in buying a subscription for the bitdefender VPN. Right now the free version of bitdefender has a 200MB daily limit. This limit does not allow for much testing of the VPN so increasing the daily limit to maybe 5GB or perhaps a free trail period would certainly have more people try the VPN and…
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Thunderbird emails question - Trying to send photos which are important
Thunderbird email cannot send photos without making the files huge and I can't use the add-on that enables the photos to be reduced. I have looked at the help section however the screen shot does not match the image on my BD screen, so I can't do what the instructions say. According to Thunderbird my email is getting…
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Rechnung bezahlt kein Download möglich.
Unter https://secure.2co.com/myaccount/ ist unter Artikel/Leistung meine bezahlte Software aufgelistet: 1 x Bitdefender GravityZone Business Security Premium Unter https://central.bitdefender.com/dashboard kommt die Meldung: Sie haben Bitdefender noch auf keinem Ihrer Geräte installiert Dann klicke ich auf "Erste…
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No automatic updates
The Bitdefender Antivirus Plus application has stopped updating virus updates automatically. I have to do it manually. What is the reason for this and how can I fix the error?
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When I start/open my laptop I have no Wifi. This is the case since I have Bitdefender Premium (VPN).
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Unable to downloand the weekly.exe for windows 32bit definitions updates for windows 11
I downloaded from the tutorial, but it said it was for 64bit? After downloading and double clicking on the weekly.exe logo, it asked if I wanted to download for windows 64 bit, gave no other option, and then did nothing after I cliked on it. Nothing like on the tutorial asking if I agree, etc … ?
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Is anyone else considering ditching bitdefender because it’s parental control app is so poor?
there is a recurrent theme here; the parental app does not really work even on its own terms never mind from a parents point of view. It is appallingly weak on iPhones, you may have heard of them, although bitdefender doesn’t seem that aware that this brand of phone exists.. I am thinking of ditching my total security…
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Exceptions not working
Hi, I am testing Bitdefender right now and tried to add an exception so the real-time scan doesn't scan everything a certain process downloads. In my case, it was Guildwars 2 client. It has to download a lot of stuff and Bitdefender is using 30% of CPU all the time. so I tried to add an exception so it doesn't scan anymore…
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Cannot Delete Recovered File
After manually restoring a quarantined file that I know to be safe, I can no longer delete it. I am told that I need administrator permission, even though I am the only user on this device and can use administrator permissions elsewhere. Not even bitdefender's file shredder works here. The folder is already listed in BD's…
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Secondary e-mail for bitdefender 2FA
Hi everyone, Sometimes the webmail that I use for my bitdefender account has issues and I'm not able to either log in for a while or my mails takes a few hours to arrive. This then causes issue when I want to log in to any of my accounts that uses 2FA like bitdefender. Having the option to add a secondary e-mail to my…
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How to disable the VPN service
I don't want the VPN installed on my PC because I already pay for a VPN that I've trusted for a long time and I don't want to switch it. How can I uninstall the VPN service or disable it permanently?
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Is it safe for windows apps to update over HTTP Connection(Port 80)?
Hi, I received this notification on BD. The app is OfficeClickToRun.Exe which is a legitimate app of Microsoft as I understand, but the HTTP connection makes me a little apprehensive to allow it to connect over the internet. This has tried to connect over HTTPS (443) in the past which I allow, but I'm not too sure about…