Is this normal?

[Deleted User]

Hi there, first time bitdefender user here, When I try to open Bitdefender from the taskbar it doesnt open but when I go into the search bar it opens from there

cofagegaetaph

https://community.bitdefender.com/en/discussion/comment/343002#Comment_343002

Hi, I’m a first-time Bitdefender user. When I try to open Bitdefender from the taskbar, it won’t launch, but it works fine when I open it through the search bar.

Alexandru_BD

Hi @cofagegaetaph,

You can try unpinning Bitdefender from the taskbar and then repinning it. Right-click the Bitdefender icon in the taskbar, select "Unpin from taskbar," and after opening Bitdefender from the search bar, right-click the icon again and choose "Pin to taskbar." Sometimes, the Windows taskbar cache can get corrupted, leading to issues with launching apps. Resetting the taskbar cache might help resolve this. You can try restarting the Windows Explorer process via Task Manager or resetting the taskbar by using the command taskkill /f /im explorer.exe & start explorer.exe in Command Prompt.

I hope this helps.