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B.D. scan should be available right from the task bar
Bitdefender system , custom & quick scan should be available right from it's icon on the lower right side of the task bar, it takes too much time to open bitdefender's main window, then we ve to go to the protection menu , scroll down and then the scan option is available. plz provide the ease of use by adding the scan…
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How do I actually turn off URL/IP logging features?
I would like Bitdefender to stop all parsing of URL/IP for privacy reasons. I turned off the entire "Web Attack Prevention" feature, but it still seems to not only be parsing the URLs, but sending them to centralized logging/alerting in bitdefender central. For example, you can go to any known phishing site and it will not…
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Please help me
I need to temporarily disable my antivirus software to troubleshoot an issue or install a specific program. How can I safely do this on my Windows or Mac computer? What are the steps to turn it off for a short period? Are there any precautions I should take to stay secure while it’s disabled? Please provide clear…
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Bitdefender Agent
Bitdefender Agent asked me to enter password, then 2FA Code and then password again. It wouldn't accept the password the second time. Is this a different password to the first password?
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Audio Protection Bugged?
I am currently on Build 27.0.51.260 and I've noticed that If I start my computer without my usb mic(Logitech Blue Yeti) plugged in the whenever I open an app that uses the microphone I don't get a notification. I fresh installed windows and the issue persists. Also now it shows an option to 'Fix' Video & Audio Protection…
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Is there a way to move old device from the old license to the new one
I just buy a new license with more capacity but cant replace the old license that has lower capacity. Is there any ways to move all device from a lower capacity license to a new one?
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.nofollow folder | Deep Scan taking forever with it
Bonjour ! When doing a deep scan, Bitfender Virus Scanner (Mac OS / Sequoia) takes several hours to scan an invisible folder calles .nofollow. Which appears empty even when your turn on system files visibility. It looks like this mysterious folder contains a copy of my entire computer. But invisibly. Does anyone know what…
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Banking webpage displays text but not graphics/links?
I started having problems with my bank webpage starting about two weeks ago. It will display text but not the graphics and links to login. This is happening in Chrome and well as Safepay. I did have this bookmarked in Safepay as "always open in Safepay". All of my other bookmarks and financial websites continue to work…
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URL blocked
Hi, I have an app on my android phone Samsung S25 that is connecting to an URL. The app isn't working and unable to connect. I don't get a notification from bitdefender. How can i whitelist the app to check if this is the issue? When i use the same app on my laptop with the same URL on the same WiFi it does work. On my…
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Cloudflare is stopping me
Good Day. Question. A website I visit frequently and which is part of two software packages I have purchased from them (topazlabs.com) - They have now increased user security by adding a Cloudflare security requirement to the website (topazlabs) which is rejecting me. Could it be that my Bitdefender antivirus is blocking…
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Scan notifications tab
Hi everyone, I would like an extra tab in the notifications for the scan results, right now there's the "all" tab, the "critical" tab, the "warning" tab and the "information" tab. The scan results end up in the "all" tab and the "information" tab. Because the "all" tab and the "information" tab also show other…
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EDR with Bitdefender Premium Security
I have Bitdefender Premium Security, but I also need EDR. What is my best option?
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SMS filtering on iOS devices
Hello 🙋🏻♀️ I've found the tutorial on the website about how to activate the SMS filtering. On my device (an iPhone 13) I only have the choice to turn on or off the "unknown and spam", there exists no possibility to choose either Mobile Security or None, as showed in the tutorial's next picture. Does anyone know if this…
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Threat Database Updates
Hey just curious for the threat database last update time. It doesn't seem to coincide with my last update notification. Is this normal function? I didn't turn my pc on until 4am today.
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VPN blocking my internet
hello, I keep getting error 9 when I’m trying to connect to my work wifi. For 2 years it was all working fine but for couple of days now it won’t connect? I would log off the wifi and activate thru my wireless data and the vpn would connect. And when I try to connect to the wifi again( the vpn is still active) it would not…
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WestJet Airline Cyber Incident
This incident occurred on June 14, 2025. News story, A popular Canadian airline, Westjet, was hit by a cyber attack. Access to the Westjet online app and website was blocked. They told customers to refrain from sharing information from the app and website. However, no damage was caused and the damage has not yet been…
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Auto renewal notification
Hello On April 29th I received an email with an auto-renewal notification for CAD 79.99 and today I received another email with an auto-renewal notification for CAD 159.99. This is not fair and not transparent. Now I would like to know what I should pay. This is because I canceled the auto-renewal. Please correct what is…
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Why isn't contextual scan appearing?
Usually when I right-click something and select "Scan with Bitdefender," the contextual scan window appears and runs the scan. However, that isn't happening now on my desktop (Win 11). It works fine on my laptop. Not sure it's related, but the Bitdefender icon doesn't appear in my tray anymore even though the box is…
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bitdefender_avfree.exe loads Total Security
I downloaded the Antivirus Free installer but it loads Total Security on a 30-day trial - how do I actually get the free version?
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Wrong camera
It seems to me that when the anti-theft function on my Android ‘phone takes a photo it is using the rear-facing camera. Could this be the case and in which case how can I correct it? Thank you.
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I am having a lot of trouble trying to get Bitdefender secure pass to work
I am having a lot of trouble trying to get Bitdefender secure pass to work with my Samsung Galaxy A15. I installed it then got an error saying connection issue detected check internet which was fine as I could get on internet to browse websites with it. I tried connecting several times but got the same message. I closed…
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61525_Google Blocked by Bitdefender VPN
Issue: www.google.com is inaccessible with Bitdefender VPN enabled Anything on the Google Domain is inaccessible ❌ Opera Stable 119.0.5497.70 & Google Chrome 137.0.7151.104 (Official Build) (64-bit) This site can’t be reached ERR_CONNECTION_TIMED_OUT ❌ Edge Version 137.0.3296.83 (Official build) (64-bit) Hmmm… can't reach…
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Updated B.D. vpn
it was Great to see the updated B.Defender's vpn speed , it was just equal to the express vpn's turbo mod: But when i made a DNS leak tests i became to know that bitdefender vpn is using only one server : while Express vpn was using 19 server locations for my on going vpn traffic: Multiple servers could provide reliable,…
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Some Websites ONLY Work When Connected to VPN
Hi, This one has been bugging me for about 24hours…i can only connect to certain websites (LinkedIn, BBC, Trainline and Amazon) when i have the VPN connected? this could be because im using a mobile phone hotspot/dongle rather than a proper internet connection. is there ay way to disable this?
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How to protect against spyware?
I recommend that my family and friends whose computers I work on get Bitdefender because it comes out at or near the top of the comparisons. Sometimes, though, their computers get infected with spyware. I then have to install the free Malwarebytes to clean out the spyware, and I get the question of what makes Bitdefender…
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Bitdefender detected a malware and started to "clean" registry entries
Hi. It just flagged a file I had for a long time ago as a potential malware (UBCD4v360.exe) and sent it to Quarantine… up to that point it wasn't that bad, but it then started to kill lots of valid registry entries as: That I had to manually restore one by one (about 40) What's that?
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Why is Powershell tagged as malware
It just suddenly blocked Powershell and I am not running it.
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Confirm bitedefender server IP
Hello, Process bdservicehost.exe acces to IP 34.120.68.241. Could you please confirm this ip is owned by bitedefender. Thanks
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Como funciona vulnerabilidades y parches?
En el apartado de vulnerabilidades veo el endpoint, nombre de aplicación vulnerable y los cve, pero no me permite hacer un parcher app, esto por que sucede? Lo que e intentado es en el apartado de Red, instalar parches, pero aun así lo sigo viendo de la misma manera en la siguiente imagen. Alguna recomendación?