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Does anyone know how we can bypass the uninstall password?
We have over 50 computers and laptops currently without antivirus and we are unable to resolve this. We had Bitdefender installed on all devices but this was handled by our IT support company. Unfortunately our IT support partner went into administration and after a short period our Bitdefender has stopped working and our…
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Bitdefender Email Scanning
Windows 11 Pro - Bitdefender Ultimate Security Plus Can anyone tell me if it is possible, within Bitdefender, to find why (what caused it) an email is flagged as dangerous? I can't find any explanation why it was flagged and appears to be legit. It seems like there should be a quarantine area that shows any files/emails as…
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How do I configure BD VPN to not block Webex?
I'm using Webex through BD VPN on Win 11. Latest versions of all. I've added to split tunneling everything I can find related to Webex. Sometimes it works. Sometimes not. Usually, when starting Webex I'm unable to make VoIP calls right away but something works itself out and I'm able to use VoIP after a few minutes. This…
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Why does SecurePass issue a new recovery code?
I recently forgot my Master Password and had to use my Recovery Code to allow me to update the Master Password. The system issued me another Recovery Code. Has this replaced my original Recovery Code? If so does this mean I can discard the original Recovery Code?
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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comment enlever securite pass
bjr j'ai des problemes avec secure pass impossible d'aller sur mon compte bancaire *** alors je demande comment suprimer secure pas merci jp
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NinjaOne and Gravityzone
Hey all, I have noticed whenever I onboard people in my organization using a Mac, Bitdefender Gravityzone always fail to install. The error is always this: Antivirus: Error generating GravityZone installer links GravityZone: Unable to get installer config Any suggestions on how I can fix this?
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multiple gmail accounts, only scanning one of them
I just starting with the feature. I was able to add all 3 of my gmail addresses, each one got sent a code. However, it only shows that it's scanning the first one. Thanks for your help.
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Where is my payment history? How do I know how much my my next payment will be?
Hi Why there isn't any information about the payment history and the next bill amount in Bitdefender Central? I want to see how much I've paid until now, and I also want to know how much the next bill will be.
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Add Features to Right Click Context Menu; Do Not Quarantine Without User Approval
BitDefender (BD) OFTEN marks files as Threats, then automatically moves them to quarantine. Do Not Move a file to quarantine without the users permission Often after recovering a harmless file from quarantine, all permissions are revoked and the file cannot be moved or renamed BD context menu should contain an option to…
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How do I stop hackers from accessing my home network
Hello, I am running Bitdefender Ultimate Security and BD VPN, with the location set on automatic. I watch a lot of YouTube. I can tell when hackers are watching my monitors because the sound quality deteriorates. Or, my email address pops up, in a little window, on my monitor and doesn't go away when I change tabs. Or, I'm…
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Account problem
hello I have a subscription that covers 3 devices. My personal account site shows that I have 2 devices istalled, this is correct and I'm logged in to these 2 devices. But when I try to login on a third device it automatically get a free subscription instead of the paid version. Could you please contact me in the mailbox…
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Quick Assist appears to be blocked
How can I check whether Bitdefender is blocking Windows Quick Assist or not? I have turned off 'advanced threat defense as well as the firewall and still Quickassist presents a blank white screen on my desktop but works just fine on my laptop. I suspect Bitdefender. Any other ideas? Regards,
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Threat removal for domains/software that has been falsly identified as malware
Hi, my website, rltvty.xyz was falsly identified as containing malware or threats of some kind, but it does not. Is there any way we could resolve this issue? Thanks!
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How do I manage my Premium VPN account?
The Central website is so freaking complicated. I just want to manage payment methods and maybe switch from monthly to yearly payments but for the life of me I cannot find out how to do it. Can someone help me?
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Cloudflare
Started a week or so ago that "Cloudflare" verifying that my connection is secure and will not verify me and access to two separate web sites are blocked. I visited them daily ! I asked the the one GUNBROKER.COM they say it's my security settings. called Bitdefender guys and they don't even know what "Cloudflare" is .…
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Problem with malwarescanner
I have a problem on android. The mailwarescanner states that i have to perform a scan to check the security on a new installed app (don't know). When i start the scan it does not finish the scan but stops halfway. It then says that my system is at risk and i have to complete a scan. Strange loop. Does anyone know what to…
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VPN causing issues
I am a long time Bitdefender user but this is my first year with the VPN. I am very frustrated with it. I have added multiple exceptions to the split-tunneling list. However, about 99% of the time when I do a Google search the browser times out so I turn off VPN and the search results pop right up. I have added Google.com…
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Bitdefender Mobile Security for Android -- only?
I just started using Bitdefender Mobile Security for Android on my Android phones and tablets. But I was wondering... I also have Android apps installed on devices that are not Android devices -- an Amazon Fire tablet and a Chromebook. Is it worth installing Bitdefender on those devices as well, to protect those apps? Is…
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BD Total Security Wants Me To Lower My Screen Resolution From 2560x1440 To 1024x768
This is more of a complaint than a question. When I installed BD Total Security, it wanted me to turn my screen resolution down to 1024x768 so it could fit on the screen. My OS recommended screen setting is 2560x1440, so I'm not about to turn it down just for BD and ruin the display quality for every other application.…
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VPN fails to reconnect after sleep while Kill Switch is active
My Windows 10 Pro (22H2) laptop is often slept while connected to Wi-Fi and Bitdefender VPN with Kill Switch active. When the computer wakes, the system automatically reconnects to Wi-Fi, but there's no internet. Cool. The Kill Switch works. The problem is that Bitdefender VPN fails to reconnect. It tries and fails. When I…
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Stopping harmless PS - ****** and only provides noncopyable text
Hello, now 2 times via extended threat detection a PS ****** was stopped. Dont now the real origin/executer, but virustotal said 0 found malicious, also their sandboxes, even Bitdefender… Then I only could screencopy the finding, no text copy/rightklick, no button to a logfile. :/ so I used chatgpt for OCR. Later I found…
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How do I resolve the Powershell - Potentially malicious application blocked
For the past few days, I have received this message from Bitdefender. How can I resolve this. Thanks This was the message: Potentially malicious application blocked an hour ago Feature: Advanced Threat Defense Application powershell.exe has been detected as potentially malicious and was blocked. Application path:…
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Bitdefender Keeps Blocking "powershell.exe". What Do I Do And What's This?
EDIT : Not sure if im posting in the right place btw. So i installed bitdefender on my desktop pc and did a quick scan but during the scan and currently while im writing this i keep getting pop ups BitDefender blocked a threat accessed by application powershell.exe, while looking at the logs it says: FEATURE : Online…
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Application powershell.exe has been detected as potentially malicious and was blocked
I got this malicious application that was blocked last night with some command lines: Feature:Advanced Threat Defense Application path: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Command line parameters: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Restricted -Command…
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Bitdefender has taken over my laptop!!
Today everything was blocked as a threat on my laptop, my email, teams, Google homepage. My computer got very hot and task manager told me it was bitdefender squirreling away. I forced stop but it would not allow me to do anything. On advice from AI I uninstalled bitdefender, but when I rebooted it told me I needed a…
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same problem again now have to restart pc to log into bitdefender secure pass
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Notification "B" in BMS.
Hi, This morning I noticed that on my Realme 8 5G smartphone the "B" notification from Bitdefender Mobile Security appeared. Until yesterday, even though BMS was active and working, this notification never appeared while using the phone. I don't know what could have happened because the BMS version is always v.…
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scam alert false positives
i started a discussion about scam alert false positives. i provided some examples of said false alerts. the discussion was deleted. possibly because i offered the examples about the false positives. so. how do i explain the problem without being able to explain the problem? also. i have now been flagged for "spam" because…
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Notice: An Unrecognized Transaction Has Been Detected on Your Account. - Signature requested by Stel
Is this a scam email for HelloSign.com. Stella Campbell www.hellosign.comFrom:noreply@mail .hellosign.comTo:new_batch10@damiensaunders .onmicrosoft.comTue, Jun 24 at 10:04 AM ACTION REQUESTED Stella Campbell (emmiebufkinc.j.au.621@gmail .com) has requested a signature Review & sign Document Notice: An Unrecognized…