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Am trying to change my password and i got this message
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Bitdefender for Android and Google Phone Transfer
This isn't a problem, it's more of a community service comment. So I got a new phone for Christmas (yay!) and used Google's system for transferring settings and apps from one Pixel to another. Since Bitdefender was on the old phone, it auto-installed Bitdefender on the new phone. That was actually kind of impressive. The…
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Why is server location not in the location selected?
In the Bitdefender VPN app, I am connecting to a Toronto location. Using https://whatismyipaddress.com/ it reports the following IP information: ISP: STL YYZ DP Services: Suspected Network Sharing Device City: Toronto Region: Ontario Country: Canada Appears to be connecting to a Toronto server as expected. In the…
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Word and Excel completely disappeared from my system, and NOW...
Hi everybody, I'm new here and need your help if you have any to offer, I'm not a tech head, but I'm not an imbecile either, so here's the deal. In late August, Word disappeared from my system, not the icon, the entire program, and about six, eight weeks later, Excel followed. I never use PowerPoint and of course, THAT…
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Why does WEB protection keep turning off on my iPhones?
Web protection keeps turning off my on iPhones. I have Bitdefender & VPN running at the same time. Is VPN causing the WEB protection to turn off?
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Vault lock in in SecurePass
The no more sold Password Manager asked you for a password to show up the vault, SecurePass seams not able to do a such obvious thing, why?
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Where can i find the scan logs for android?
During the scan, I noticed some apps I did not recognize, but the process was too fast for me to read which apps were being scanned. I would like to know where the scan logs are located, as the only information displayed in the app is the number of apps that have been scanned.
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Where to upload Trojan.Agent?
Bitdefender scan found a trojan and deleted it. How can i find and upload the file to see if it was an actual trojan or a false positive? Thanks.
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Notification improvements
Hi, It would be nice if the current notification style can be tweaked to have an inproved look and experience for users. Maybe add a bit of transparancy and make it more appealing
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Cannot Reset Password At Login
Hello, I forgot my password to my account associated with the email [email removed by admin]. However, every single time I try to reset my password, I receive the same error message. "Oops, something went wrong while resetting your password. Please try again later." I have tried several dozen times over the course of…
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Split Tunneling does not appear to work
Has anyone else encountered any issues? I have a geo restricted website setup in split-tunneling but when I try to login, I get blocked every time unless I completely disconnect from VPN.
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Cannot access websites
How do I access websites Bitdefender locks me out of? I am only allowed to open a few websites, and never any surveys. How do I fix this?
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I need to five devices to use on my current total security plan.
I no longer need the 10 device plan as I am only have five devices. I would like to reduce the number from 10 to 5 on my renewal. How do I do this?
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bdservices host slows down my computer. 33% memory usage. Bitdefender internet security
I have removed Bitdefender and deleted the temp, %temp% and prefetch folder. I completely reinstalled bitdefender. However, the memory usage just got worse. Please help. It slows down my computer.
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Why won't VPN Premium install on my Windows 11 PC (it did before)
For some reason (several weeks back) my VPN reverted to the 200mb daily limit version, although I have had the Premium version for a couple of years. According to my dashboard I have it installed on 9 other devices and my W11 PC (even though my PC tells me it's the 200mb daily limit version), so I removed this PC from my…
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Email spam
I have email protection configured, but am still receiving a lot of spam emails to outlook inbox. They are not automatically going to junk, I have to manually block sender of each one. Can anyone help me with better settings in Bitdefender? Thanks
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Firewall missing from protection features dashboard
when i open the protection tab in bitdefender i see 5 icons (Antivirus, online threat, ransomeware, vulnerability, Advance threat) but no firewall icon. why is it missing/how to restore? My Bluesound application cannot see my network library when bitdefender is running as soon as i deactivate bitdefender it runs fine - so…
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Can Bitdefender Password prevent uninstalling Total Internet Security?
So, if I set a password in BTS it will prevent a user from changing or disabling the settings. But will it also prevent an Admin user (windows 11) from uninstalling the application altogether? thanks
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How to Get Bitdefender Free Trial 90 Days
Could someone kindly guide me on how to purchase a plan with a 90-day free trial? I would greatly appreciate any assistance. Thank you in advance!
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Does Bitdefender save scan history or is it only saved on device?
Is it possible to see months old threat detections to get a sample if the device used for the scan is longer in working condition?
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Why can't I see any text?
I recently installed Bitdefender and I can't see any text in any of the features. Support suggested that I uninstall and reinstall the program. I tried that but it didn't help. Any suggestions on what else I can do?
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Windows Defender Real-Time Protection and Bitdefender
Hi there! I work home-office, and in order to stay organized, I've created a new account in my device only for work-related tasks. I am currently using Bitdefender, however my company requires that I use Windows Defender for business in my device with Real-Time Protection turned on. Which features can I disable on…
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New Bitdefender Update Affecting Games. Any Help?
I have a RTX 4090 and an AMD 5950 with 64gb of ram á 4000mhz. A lof of threads are popping up regarding this subject.
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How to stop my subscription to Mobile Security and automatic renewal?
I have read many posts and also contacted the helpdesk with many mails but they don't seem to understand my problem. (I get a link to contact with 2Checkout, from whom I only get two old subscriptions). I can't find where I can stop the automatic renewal of my subscription to Mobile Security. In fact I want to stop the…
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Temporary sim card
I am traveling in foreign country and tried to insert temporary Sim card. Activation was blocked. Is that a bitdefender issue?
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got a new subscription
my vpn ran out got a new subscription paid for it but no email to activate it showed up in my email
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Bitdefender VPN blocks all internet access on one of my 15 devices!`
Hi Out of my fifteen devices, I have only one out of seven similar Dell desktops with the above issue. All are running win 11 home, four with version 23H2 and two running 24H2. Only one desktop running 23H2 has the above problem, it is 12 months old and has been running well until a couple of weeks ago. Occasionally it…
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How do I remove all passwords.
Surely there is a better way to remove passwords in bulk instead of one at a time and going around circles trying to find an answer
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Found 200 unresolved items in deep scan - now what?
Hi, The quick scan shows my computer is great. The deep scan includes my backup drives and takes about a week to complete. It found 200 unresolved items the last time I ran it. I am running it again now (about a month since the last time) and it appears that I'll end up with the same number of unresolved items. Does that…