Keine Verwaltung in Bitdefender Central meines Abos

annika2411

Hallo,

ich habe vor Jahren mein Abo über Digital River gekauft und auch immer dort verlängert. Nun habe ich keinerlei Infos über mein Abo erhalten, was in 24 Tagen abläuft. Ich kann mein Abo auch nirgends verwalten. Im Central ist auch kein Reiter "Meine Zahlungen " vorhanden.

Scott

https://community.bitdefender.com/en/discussion/103315/keine-verwaltung-in-bitdefender-central-meines-abos

Hi,

I bought my subscription on Digital River years ago and always extended it there. Now I have not received any information about my subscription, which will take place in 24 days. I can't manage my subscription anywhere. There is also no "My Payments" tab in Central.

Hello,

I would contact support, so they could see from their end what may be going on or how to help. Tick the Account, Billing & Subscription box, go through the prompts until you get to the Contact Support button. You will be given 3 support options, Chat can be the quickest way to get things resolved, or to at least head you in the right direction (phone support is not toll-free).

https://www.bitdefender.com/consumer/support/help/

Kind regards.