BDAgent and BDAgentApp startup apps both using the same Exe?

JohnD76

Hi,

I seem to have 2 instances of "C:\Program Files\Bitdefender\Bitdefender Security App\bdagent.exe" running in my HKCU\..\Run registry key. One is called BDAgent and the other is called BDAgentApp.

Is this expected or should I disable/remove one of them?

Thanks!

Alexandru_BD

Hello @JohnD76 and welcome to the Community.

I'm not sure why both would be displayed there, but I think it is not advisable to remove any of them. I would recommend contacting the Technical Support Teams, as they can provide a more informed opinion about this and advise accordingly. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex

Chmatt

Thank you very much Alex

I'll do that

Rgrds

Charles