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Location Of Log Files In BD Total Security On Windows 11?

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I am using Bitdefender Total Security. Using Windows 11. Can you please tell me what folder and file name I would be able to find log files containing Firewall logs of problems and also log files from Antivirus scans and Online Threat Preventions, etc. I do not see anything in the UI that can show me log files. When I look at the User Guide for this product, there are multiple references to the "Scan log", but it does not tell me how to browse the scan log.

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
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    You may find logs in below stated directory on your PC

    C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs

    Make sure your hidden files option is enabled to locate the respective logs folder.

    To enable hidden files, kindly check below stated link

    https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • ajer
    edited December 2022
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    I do not have the log files in those folders. I have view settings set to see hidden files, but not operating System files. So, I should be able to see them. I use a program called "Agent Ransack" to easily search my whole C drive for any file or folder name. Searched for "Bitdefender" and these are the folders that I found on my C drive:

    Which folder do you think I would find log files in.

    Then tried searching for folders called "Logs" ... found a whole bunch, but one in a folder called C:\ProgramData\Bitdefender\Desktop\Profiles\

    I see several levels more of folders here and then some XML files that I can not open. Are the log files in XML ?