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Facebook Scams You Need to Know About
In an effort to raise awareness and help protect our community, we are starting a new thread dedicated to reporting Facebook scams. In the digital age, social media platforms like Facebook have become an integral part of our daily lives. However, with convenience and connectivity come various threats, including numerous…
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Why is BD Password Manager to SecurePass upgrade so difficult.
It requests a new Master Password; it won't accept my previous 10-digit one & at 13 letters/numbers it says the Password is ''too short'' & at 14 it says ''not complex enough''. And if your password requirement is so complex how will we commit it to memory? Can I choose not to upgrade & stay with Password Manager which…
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On iOS, Spotify covertly uses location with no option to disable
Hi, I am attaching some screenshots about behaviour that seems, to say, plain wrong, on iOS. Why does Spotify (Legal entity in Luxembourg, Sweden) feel entitled to hijack my phone's location settings? Note: I am a Romanian national, but using Bitdefender inside EU / European Single Market Area (EEA). I mean, there are…
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I forgot my App Pin
I wrote do an my App Pin but its not working. When I click FORGOT PIN it goes back to the Dashboard. I am so upset as others have had this same issue so why hasn't Support fixed it. Thank God that I have a second phone. Suggestion's
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PIN on a droid phone
I have 2 Samsung Galaxy S8+'s. The first phone was my main phone. I had a second S8+ for a backup incase my original phone broke. So my original phone is starting to act flakey so i am switching over to my 2nd phone. switched over the sim card. before I switched over the sim card I uninstalled Bitdefender using the PIN I…
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I downloaded Bitdefender,
I purchased, entered activation code, click on Bitdefender icon on top of browser and get sent to the purchase page over and over again.can I cancel this purchase
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Got these results from malware scan... now what do I do?
Just installed Bitdefender; ran a malware scan with the following errors. What are the next steps I need to take? Thanks for your help.
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Currys.co.uk website blocked with British connection or allowance on split tunnel
How do I disable connection if it becomes necessary to do so? Why is Currys.co.uk hostile to VPN's??
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Joining from Norton, might go back. Help
Hello. I've been a user of norton for several years, but the amount of rebranding and how they have changed their support has turned me away. I subscribed to bitdefender on the 1st after doing some research and deciding that this is the right product for me. I need to protect a few devices, as well as optionally have…
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Why does "Exclusions" do nothing and why are customers not being answered?
I've gotten fed up yet again. I came back to using BitDefender after the last time I had this exact problem, and nothing seems to have changed. Not only does setting files and folders within the "Exclusions" list not do a thing, neither does turning off protection so I can try to at least, RE-install the program that was…
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Forgot My Pin
I forgot my pin number and i cannot unlock my phone. What should i do to unlock my phone?
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Bitdefender support contact mail
Hi @Flexx You said in the now closed discussing https://community.bitdefender.com/en/discussion/comment/349212#Comment_349212 :"As far as I know, the email address you mentioned is not valid for sending emails. It is used solely by Bitdefender support to send replies to queries submitted by users through the Bitdefender…
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A user with 11 years of experience still found some deficiencies in the latest version of the progra
A user with 11 years of experience still found some deficiencies in the latest version of the program that desperately needed improvement! 1.In BitDefender Home Edition, exclusion items do not have batch exclusion and export functions. After reinstallation, you need to manually re-import the exclusions one by one.…
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Passsword Management for my VPS
I am currently using a DedicatedCore Windows VPS to run multiple applications, and I am sharing my password with my employees. I just want to learn more about Bitdefender Password Manager. Is it ok to use Bitdefender password manager in VPS?
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Secure Pas
Hi! Does secure pass saves the credentials on it's servers to regain their access with required info? i mean as firefox or proton pas's access can be regained even all of the user's devices are lost. plz update. @Alexandru_BD @Flexx @Scott any idea ?
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VPN Premium: Corrupt installer.exe after update
The VPN is unusable after the last update. When connecting, an error message states that the server is unavailable. I tried to uninstall it and got an error that the installer.exe was unavailable. Then I tried to run the installer.exe from the bitdefender/installer folder, and got the error below. How do I uninstall? Can I…
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non mi lascia istallare
pc usato aveva già istallato bitdefender ho aquistato Bit def prem secur, mi dice che è attivo ma non mi permette di istallare, dice attivato ma neanche con codice ricevuto via posta funziona
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VPN Not connecting
Since the latest update to the VPN mine refuses to connect. If it does, it won't reconnect after the PC is fired up after sleep. Can you help?
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Bitdefender is not recognizing my "Home Wi- Fi Network"
I just got my new Bitdefender total Security package and have started to configure all the Bitdefender settings. When I go into my Bitdefender setting called "PROTECTION"/ "VULNERABILITY"/ "WI-FI SECURITY ADVISOR"/ IT DOES NOT RECOGNIZE MY "HOME WI-FI NETWORK". Specifically, it is not showing my "HOME WI-FI- NETWORK" IN…
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de.trck.one
Virtually everytime I click a link on any website I get directed here de.trck.one, Google tells me it's adware, does anyone know if Bitdefender can remove it and if so how?
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Bitdefender mobile app on android not generating weekly reports
Hi everyone, I want to inform the community about an ongoing issue with the bitdefender mobile app on android. Since December 2023 it is no longer generating any weekly reports, it just shows on top that weekly reports date but no report is generated, the apps malware scanner counter is at 0 even when apps where scanned…
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Obfuscated servers
Hi, Is the new scramble setting in the openVPN protocol obfuscated servers?
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Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
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Can I use Total Security with the “Device Security” setting in Windows?
Hello. I have two personal PCs with Windows 10 and Windows 11, respectively, and I'm using Bitdefender Total Security with them. Is it possible to enable all of the device security settings in the [Windows Security] menu, such as Core Isolation, Kernel Mode Hardware Stack Protection, and Local Security Authority…
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Experiencing Performance Issues After Installing Bitdefender on Windows
After installing Bitdefender on my Windows system, I've been facing noticeable performance issues. My machine has become sluggish, with slow browsing speeds and occasional delays in the user interface. Despite trying to disable some features like the firewall and ransomware protection, the problems continue. This has also…
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Why do I keep having to re-open the Password Manager, how do I stay signed in?
Have you fixed the problem of having to re-sign in the Password Manager?
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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What is the future of the Bitdefender box ?
Hello all, what can we expect in the next bitdefender box ?
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Purchased Internet Security for Windows and Activation fails
I purchased a digital version from woot and then when I tried to activate in Bitdefender Central I receive the error, "This key was already used to generate a subscription.'. I contacted customer support and Razvan B. told me to contact Woot. I emailed them and asked for a refund. Looks like I will use a different software…
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PDFs generated since using Bitdefender are flagged as infected when uploaded to destination website.
Hi all, I wonder if anyone has had the following issue. PDF files are being rejected from a UK visa centre website because their security system marks them as "virus infected". Conversely, PDFs created on a different machine, which hasn't got bitdefender installed and running can be sent to me via email and I can…