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Advanced options in Bitdefender Free
Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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Malware
Hello, please help.:/ I start up my PC and Edge start up by itself with some pc game website. Bitdefender found nothing. After this I uninstal Edge. Now, I start up my PC and Chrome open same website. Chrome settings havent any default website. Thank you very much for help.
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Schedule reports path
Does anyone know the path to where scheduled reports are saved? I am interested in processing them before sending via email. Thanks.
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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How to configure the update server for Gravity Zone
We have an on-prem Gravity zone server in an offline network and we used to download the offline update archives from an update server provided by another office of ours. Due to some budget cuts, we lost that office and now we have to make our own update server. I've installed the DB and Update server rolls, set the…
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Bitdefender Network attack defense blocking ISP IP address
Our company uses Bitdefender, and we started getting user complaints last week about Bitdefender blocking ISP IP address. The pop up message shows "Network Attack Defense has blocked an attack attempt. The malicious Bot.Genua.165 attempt coming from HTTP://Ipaddress:port was blocked" This is creating negative impact to our…
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bitdefender run does not clear Yahoo Redirect virus - any solutions?
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VPN - Can't run and unable to uninstall, can't find SelfProtect.ktext in /Library/Extension
I don't know why but a few days ago VPN decided to not run. After I try to launch I retrive a strange error with Finder icon: "File not found". I try to uninstall following these steps suggested by the uninstall app: https://www.bitdefender.it/consumer/support/answer/28441/ - run Mac in recovery mode → delete the folder…
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System has been blocked (Bitdefender Firewall)
Bitdefender blocks scanned documents from a Kyocera Scanner/Printer with the notification "System has been blocked". I can't allow connections from this printer since System is not a common program. After doing some research i found out System is a service running under ntodskrnl which i added to the allowlist to no…
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I cannot open the installation file on more than one computer.
I cannot open the installation file to open my Bitdefender.. I happens on both computers i have. i want a refund, please.
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EDR granular exclusions (example: vssadmin.exe
Hi, we get a lot of "incidents" regarding "vssadmin.exe". The incidents are triggered by a task through our RMM. The Task does on a regular basis: - Delete a vss snapshot (yesterday) - Create a vss snapshot (today) The relevant part of the problem shows up here: For sure, I won't create an exclusion for "vssadmin.exe".…
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How do you add Microsoft Outlook to Bitdefender email protection? Issue with Bitdefender software!
I'm having a very difficult time setting up my email protection for my Outlook account. I desperately need to get this to work because Outlook is my primary email provider. I followed all the steps and provided Bitdefender with access to my email account, and for some reason, I still keep getting an error message. I have…
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False Positive: Suspicious web page detected
Hello, Bitdefender Antivirus Pro has flagged my website (suadauxanh.com) for suspicious activity and recommends users not to proceed. After submitting a false positive report, their team responded by claiming that the site is compromised and being used for spamming — an assessment I strongly disagree with. I’ve used…
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Bd. Vpn
The vpn asked me to allow location permission ( all the time ) to let check weather i m connecting to unsecured wifi network or public network, but it did not switched on location as express vpn did ( to consume my battery 🤪. Why? N how will it check then ?.
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One-Click "Optimizer"
I just want to second the point that I think was made last year: when deleting items from the registry, a detailed log should be made of the keys and values that are being removed, the location of that log should be made evident or discoverable, and that log itself should not be subject to a subsequent optimization. I'm a…
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End user warning message for specific websites.
My organization is considering developing an AI Acceptable Use Policy. After reviewing our existing policies we are not sure that we need one specifically for AI, as most use cases seem to be covered in existing documents. Then the idea came up to display a warning / notification to the end user when they attempt to access…
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Watching Australian TV
My VPN says that I am in Sydney, Australia but I can't get Australian ABC TV as it says that I am Overseas, Why is this?
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Bitdefender does not let me access my XTB account.
After installing bitdefender, free version, i have two issues with it. i can't stop it from running, deactivate it and so on i want to acces my broker account via browser, log into my xtb account and nothing works… endless loading screen. its doing it in the morning after install, it did not do it right after installation.…
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McAfree fake virus pop-up
Virus popup and at least detect it in a virus scan? Shouldn't Bitdefender stop the McAfree popups?
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Does app anomaly detection detect malicious urls
Since web protection feature in Android blocks known malicious urls in supported web browsers only, does Bitdefender in Android do anything about it if a non web browser app tries to access a malicious url internally? Does the app anomaly detection feature detect this and block the app?
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Media Auto run
The Media Auto Run is turning on automatically , it's doing the same even i reinstalled windows & the bitdefender product. Disabling it does not work more than few days , why?😱
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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App Anomaly 7 Scans in a week
Hi, as the app unfortunately can't tell you what's triggering the apps anomaly scans I just wanted to ask if this was normal behaviour, as it has me a little worried, regular scans come back that the device is clean and I've gone through most app permissions and special accesses to revoke those that aren't used or…
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How to Add a Recently Removed device?
I removed one device from the VPN premium and logged in again, and unfortunately, we can't successfully sign in. We tried all the possible troubleshooting steps we knew, but it was still the same. The device is a desktop. It says it has reached the limit of devices already, but it's only 7 devices out of 10 as I checked.
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5 mins ago i got huge "Potentially unwanted item quarantined"
After last base update 28 mins ago, i got huge "Potentially unwanted item quarantined"… mostly registry keys in HKLM. What's going on? It's maybe hundred notification about "Potentially unwanted item quarantined"
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Explain how scammers got to me
I consider myself to be a savy user when it comes to safely browsing the internet. I have a windows 11 computer. I use chrome with "enhanced" security setting. I use bitdefender total security and bitdefender VPN. Yet, how did those bottom feeder scammers get to me? I'm not saying I fell for their scam because I recognized…
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I keep getting the message "failure to communicate with Bitdefender Central App Service"
The solution given doesn't seem to relate to Windows 11, so I feel I'm left with a non-functioning Anti-virus system. Is there a solution that works?
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Why is Bitdefender Free Antivirus still using constantly 10% CPU even after disabling everything?