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Why is Bitdefender blocking outgoing emails from MS office Outlook?
We have a problem with Bitdefender blocking outgoing emails from Outlook, it happenes on some of our PC's and not others
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Malware Scanner Keeps Detecting New App
Every morning for the past week I get a notification: "Your Device is at Risk - Malware Scanner - "You just installed an app that cannot be currently confirmed safe..." I have NOT installed any new apps, but I still get this notification. Why? How do I fix it? - Thanks. System: Android - Pixel 7a
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SafePay and Password Manager
Whenever I open Safepay I need to login to Password Manager. So far, no problem. However when I click on my saved shortcut to my bank, the saved login in Password Manager does not automatically go in. I have to click on Password Manager and wait until it has loaded all my passwords and then go back to my bank tab, refresh…
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vpn download and activate not working
bought premium vpn and got the email link to download and activate, neither work, both go to error 404 bitdefender, been a few days and no change. how do i fix this to download it
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Failed to find the Specified Path - Can't restore file
Hello, I am new to Bitdefender. After installing Bitdefender he quarantined the complete inbox file from Thunderbird. I have lost access to my emails. I have followed the instructions on https://www.bitdefender.com/consumer/support/answer/1733/ with no success. Selecting "Restore" displays "Failed to find the specified…
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Hello?
App won’t even launch. Am I just going to continue to get no help?
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Can I Continue The Subscription For BD Antivirus Plus, But Without The VPN?
The BD VPN doesn't work well for me (uninstalled it since beginning trial), can I buy the antivirus without the VPN? The antivirus works well (I think). Appreciate an answer soon please, need to determine all security packages before it renews.Thank you in advance.
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I found a file from Plutonium.exe updater that was marked as Malware.
I downloaded a custom map application that tunnels Call of Duty: Black Ops II so can play moderated maps and custom servers. I saw Bitdefender mark this as malware and checked the website and similar issue happened recently and wrote it should be safe since it is to check the Steam ownership of game. url removed by @Flexx
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I got an update on Bitdefender the same time I got a virus.
I got a virus on my pc, some sort of phishing because I was on chrome and a popup window appeared and a Bitdefender icon that said "take me back to safety", which I clicked on. After that I kept getting popups from the bottom right hand side of my screen that said "your computer is infected" and stuff like that, which to…
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The app you have just installed requires scanning before being used
At least once a day I get the following message: Bitdefender Mobile Security, The app you have just installed requires scanning before being used. It does not identify which app is affected, and I have not recently installed any new apps, Any help would be appreciated, Thanks
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security
I want to change master password but unable to locate security key,
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VPN paid
I paid my VPN but when I want to upgrade tot Premium, the price did not reduce with the amount I already pay.
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Can Password Manager account list be sorted alphabetically?
Hi, I recently opted to instal Bitdefender Password Manager, (PM) which I’ve found great, although after using it for a while I’ve found a minor issue. Each account record in PM has five fields, Title, Web address, User Log-in, password and notes. However, some websites have unusual web addresses and, if you have a lot of…
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Can't activate my subscription
I've just made a subscription to 1 x Bitdefender Family Pack but my Bitdefender Central still only show my Bitdefender Total Security How do I activate the Family Pack?
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Wrong payment from my Visa Card
A dept of R1399.99 was collected on 27 October 2023 from my Debt Vis Card. What was that for? My renewal date is 21 July 2024.
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Preventing repeated PR_END_OF_FILE_ERROR messages
I have started getting repeated PR_END_OF_FILE_ERROR (and earlier some ERR_CONNECTION_CLOSED) messages when I first go to websites. After some exploring the only solution I have found is to manually disable "encrypted web scan" under Online Threat Prevention settings (although this seems to rather negate the point of this…
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How do I block ads on bitdefender security
Been having problems with T-Mobile Internet and had dsn ad blocker now it won't work so what can I do to block ads and pop ups on my tablet
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Bitdefender printers anomaly
Hello there my name is Bor. Im asking help for an anomaly in certain installation of Bitdefender; there the problem. Got 5 equal machines with windows 11; one of them get all the printers to the status offline. I've already test out all the solution from windows to bitdefender ; when i bypass the printers from the firewall…
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Trojan.GenericKD.69812247 keeps returning
Windows On the 22nd October I had a notification "Infected File Detected" See Document1.docx and then the notification that it had been removed See TrojanRemoved.docx I kept getting pop ups saying: your pc is being disinfected (Bitdefender) so I find out whether there was a Registry compromise, but did not find any thing…
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Blank misconfiguration threats
In the screenshot you can see that I have 95% misconfiguration risk. But when you check 'Top Misconfigurations', theres nothing specific. I'm expecting to see specific end-points or specific misconfiguration errors, but the dashboards are blank on detail. Have I set this up incorrectly? Are my expectations incorrect?
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I AM GETTING POP-UP MESSAGES THAT I HAVE A TrojanAL 11 VIRUS
I just installed Bitdefender, although I had previously installed Avast and Panda Dome. All three do not find any threat. It could be just a fake, but it could also be true. What should I do ? your help will be appreciated.
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Comparing Bitdefenders Identity protection with other offerings
Hi, I'm a firm believer of Bitdefenders anti-virus offering and have had a family subscription for many years. I'm now looking into the identity protection offerings that Bitdefender has and trying to compare them against current ones I use, trying to merge my solutions into one vendor in order to save costs and ultimately…
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vpn connection has stopped of an error 300
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Can my VPN be causing my continual wifi disconnections??
Hello : ) I just recently bought a google pixel 7 pro (disappointing choice) and one of the problems I am having is that at least once a day I have to restart my phone to get access to my home wifi on my phone (it is not the wifi). This never happened on my old Iphone SE. I'm starting to think it has something to do with…
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Error code 501 when scanning (android)
Hi, I have a error code 501 when scanning my device. the scan stop half way and give me the code, no explanation for it. it say my device is at risk. Android phone
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antispam toolbar on Thunderbird 115
Since my Thunderbird upgraded to version 115, the BD antispam toolbar has disappeared. I tried disabling and re-enabling the BD addon, but the toolbar is still missing. Is this a known issue?
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Does Bitdefender analize all drives on my computer (2 hard disk and 1 external one) automatically
Bitdefender analyse-t-il automatiquement tous les disques de mon ordinateur (2 disques durs et 1 disque externe) ?
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Change scan frequency/time of day?
BD scans my incredibly run down Galaxy s9 a lot, and it uses enough overhead that it sometimes disrupts other active apps. Like I said, it's an old phone far enough into end of life that it already struggles with basic functionality here and there. I don't need my storage scanned 2-3 times per day. I probably don't even…
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how to unistall bitdefender on chromebook?
I dont see any uninstall link or button
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BitDefender blocking websites
Soo, kind of weird, until today, everything was ok, but when i tried to open my Yahoo mail, I got "Chrome can't safely access website" or something along these lines. I can't enter or do anything. However, when i disable: "Encrypted web scan" and refresh, it all works again. May i please get some help? Also, I have the…
