Could Bitdefender VPN be stopping email download from Spectrum?

Question

Suddenly yesterday my Outlook Client stopped downloading Emails from Spectrum  No apparent issue and no errors of any kind. just doesn't download available emails. Thanks

Alexandru_BD · Answer

Hello,

If you were using a VPN at the time, then yes, it's possible. The email provider can blacklist the IP of the VPN server.

First thing, check if it happens when connecting to different countries. You'll find some useful recommendations and troubleshooting steps in this article:

https://www.bitdefender.com/consumer/support/answer/30765/