Please see attached.
Please try again after sometime.
Any ideas?
Hello,
The screenshot you have attached displays the Virustotal page. Are you trying to submit a sample to Bitdefender Labs using this form? If yes and you get that error message, then perhaps the service isn't available at the moment. In the meantime, you can get in touch with the Support teams, let them know that the sample submission form isn't working for some reason and ask them to forward the sample to the security researchers for analysis. Use this link to contact them:
https://www.bitdefender.com/consumer/support/help/
Regards
hi, Here is the virus total link:VirusTotal - File - 3d274df6ab9ad1cafe0efd344f5187fc31dbf336ebf6d1faa993d379888f5c7a
Every time I release a new build, it gets flagged as malware. Why? EXE is code-signed and I have done several checks. I am using Bitdefender Gravity Zone business. I got a ticket earlier that previous EXEs were white-listed, so what's needed to fully white-list my app?
Every time I make a build, it gets flagged, despite being code-signed.
I have to submit, and your submit form is broken?
This is frustrating.
If you are using GZ then you should use this link:
https://www.bitdefender.com/en-us/business/submit
https://www.bitdefender.com/business/support/en/77209-343057-submitting-sample-files-and-websites-for-analysis.html
Is this the one you tried to use, or is it the consumer form?
