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Bitdefender VPN
I have used Bitdefender and its VPN for quite awhile. All of a sudden I can't get VPN to connect and it is trying to force me to upgrade for $39.99. That's not right
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Bitdefender scan reveals PW protected file that couldn't be scanned
Bitdefender reports finding 1 file that it could not scan because it is password protected. This is the file: C:\Program Files (x86)\InstallShield Installation Information\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}\SupportFiles.7z=>Compress.log Is this something I should be concerned about? I have no idea what it is but the…
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Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet
Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.
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Wintun and connection
I am on Windows 11. After a rocky period with Bitdefender which led to an update, I found a new driver called Unified Wintun. This is slowing down my connection, but it also switches itself off occasionally, so my connection becomes interrupted. I find it shocking that having Bitdefender is causing so much trouble. My…
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Application.Generic.3754001 issue
Hi everyone, I'm in trouble with Application.Generic.3754001 I have detected every starts. Platform : HP Z840, windows 11, Bitdefender Total Security, no cracked apps as far I know… Erevrytime, the name change but there's the same pattern everytime, 3 letters, number dot letter : C:\Users\???\AppData\Local\Temp\sdf8.k And…
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Scammer? Bitdefender leaking e-mail addresses?
Hello, Today I have received an email coming from marketing@softsecurepro.com. The email subject is "Bitdefender-New Year, New Security! Secure yourself for 3 years". The content itself promotes Total Security and asks me to click a few links. Assuming it is not an official email coming from Bitdefender, two details are…
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How to allow creating Youtube channels to my son on a device with Parental Control?
Hi, I have Parental control installed on my son's (12 years) device. He's passionate about programming and I would like to allow him to create his own YouTube channel without deactivating Parental Control. Is this possible? Thank you.
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Strange extension/object " _.!%#@$ " seen during a scan with Bit defender Mobile.. what could be?
What is that?
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Bitdefender VPN causing certain SSL certificates loading incorrectly
We had an issue for a few days with several web applicattons that started to malfunction. We identiefied the issue as the browser loading an incorrect SSL certificate - i.e. a certificate for other domain was loaded for certain domains or subdomains (example: app.scanye.pl). Only uninstalling Bitdefender VPN solved the…
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Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
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Encrypted web scan problems
I recently re-installed Bitdefender Internet Security & am having problems. On numerous web sites which previously would load I now get a 'Software is preventing Firefox from safely connecting to this site (see attachment). The websites are all from my bookmarks which up until today worked fine. If I turn off 'Encrypted…
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autorenewal
I received a notification from 2Checkout/Verifone that my payment for the renewal of Bitdefender Ultimate Security was declined. I attempted all the recommended solutions provided in their guidelines and FAQs but was unsuccessful. Upon contacting Direct Express (the issuer of my card), a representative informed me that the…
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Deleting browsing and websites
On my previous anti-virus I could delete browsing and websites. I don't see this option on Bitdefender. I have a disc cleaner that deletes temporary files. I'm on windows 10 and google. Google shows an option to delete history, but it doesn't seems to work on my pc. Perhaps it's because I don't have, or want, a google…
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Bitdefender Mobile Security for Android -- only?
I just started using Bitdefender Mobile Security for Android on my Android phones and tablets. But I was wondering... I also have Android apps installed on devices that are not Android devices -- an Amazon Fire tablet and a Chromebook. Is it worth installing Bitdefender on those devices as well, to protect those apps? Is…
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Error. Unable to install Edge Password Manager Extention. Help
Help. Whenever I try to install the Password Manager extension in Edge I get the following message. "An error has occurred. Download interrupted" I'm now basically locked out of all websites since I don't have an operating password manager. This is a huge deficiency. Your password manager should be a stand along program…
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Defenders of the month free month sub reward causes sync issue in central
Hi everyone, After receiving my "defenders of the month" today (thanks for that BD) 4 of my 6 devices shows as having an issue. I had this same issue in May when receiving the reward and had contacted support who told me "I have synchronized your subscription from our side to ensure all your devices appear as normal and…
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Is this PDF a malware?
Hello, a few days ago i runned an AML check of one of my BTC address, since I had to exchange some funds, i wanted to make sure they were "clean" before spending them, so yea, i found that telegram bot, entered my BTC address, runned the aml check then downloaded the PDF. The thing is: the PDF runned itself right away the…
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Authentication code Denial
Hello, I can't login in my Bitdefender Total security Central Account because because the authentication code isn't being sent to your email so that I can use to Login. Can someone please assist me .
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Questions regarding the installation of BitDefender EndPoint
Hello. I am seeking an antivirus solution and BitDefender endpoint from what I have tested has fullfilled most of my requirments, however I haven't been able to verify if the installation process would at any point require "manual intervetion", as in nescessitating to interact with any sort of graphical user interface.…
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What is the meaning of the 1 or 2 that is listed with the securepass icon that appears in menu bar?
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Ransomware Remediation warning from software suddenly
I think there is a possibility that Ransomware Remediation have false alarm? Cause I just got a Ransomware Remediation warning after boot up today from a software which I have been using for a long time. The software in question is Mactype. It never has any warning before. I can still use the pc normally and I don't find…
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panicking about possible malware
Hi all, I hope this is the right place to post. I am currently whipping myself up into a frenzy and close to throwing the laptop out and buying another as a result. Nord VPN flagged up the website "retromotor.co.uk" as being malware. It did not do this until a few days after I had repeatedly visited the site however and…
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Mobile app not recognising my subscription
I have downloaded the mobile security app and after signing in it doesn't recognise my family pack sub and instead only offers a 14 day trial
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Automatic Scan startups on new devices
How do I stop an automatically started scan of a new device. I have an external dock ("Toaster") in which I use SATA drives to back up my data. When I insert a 2 TB drive Bitdefender auto starts a scan which can take hours on a fairly full drive. Last night I let it scan a 3/4 full drive it recognized as a new device (took…
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Uninstall re-install Bitdefender Total security
Did some searching and it looks like there is an uninstall tool? Is the newest 2023? how do I know what year/ version I have just says in account Bitdefender Total security then how do i re-install….do i log in at Bitdefender.com with my account? how many installs do i get? looks like it's down to 3 total from 5, or it…
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LibreOffice Calc Incompatibility
In LibreOffice Calc (LibreOffice_24.8.2), I can only scroll down in my spreadsheet when Bitdefender Antivirus shield is running. Anyone else had incompatibilities between Bitdefender and LibreOffice? (incompatibility with other programs should be a category BTW)
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Is this a scam?
Just got an email from Bitdefender. Says: You've installed Bitdefender's award-winning protection on the maximum amount of devices available in your account. But don't worry. If you need to protect other devices, you can do so with just a few clicks: Then 2 links in the email to Bitdefender Central …. I closed the email. I…
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(Solved: Added Abbreviations Of The Months) Mentioning А Month
Be sure to include the month of winning in the title. Honorary membership" refers to a special status granted to an individual without requiring formal obligations. To ensure clarity for concerned members, it is important to mention the start date of the honorary membership, indicating when it officially began.
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Can VPN shut down Internet connection?
Hello, I am experiencing recurring issues with Bitdefender VPN. Once installed on a PC, the internet connection randomly drops. It sometimes restores if I reactivate the VPN connection. The kill switch is NOT enabled. The operating system is Windows 10 with a clean, up-to-date installation as of 15/12/2024. The VPN was…