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didnt get activation code or email after buying
hi! i just bought the cheapest bitdefender option and i didnt get any sort of activation code or anything like it says i need. i thought since i registered with my email it would just… use my email to connect it but apparently not. i have proof that i bought it i have the charge on my card if you need screenshot proof but…
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Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
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why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
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Tools for Editing APK Files?
I’ve been exploring ways to edit and customize APK files (mainly for learning purposes like modifying resources, layouts, and understanding how apps are structured). I know there are tools out there such as APKTool, MT Manager, and JADX, but I’d love to hear from the community: Which APK editing tools do you find most…
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Vulnerabilities on macOS
Hello, We use the GravityZone cloud solution. We have a mix of Windows, macOS and linux devices. Anti-malware is nicely installed on all devices. We want to also use the Risk Management functionality which at the moment only shows data from devices on Windows or linux. The documents states it should also work for macOS. Is…
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Firefox 141.0.3 and no Bitdefender extension
My Firefox just updated to 141.0.3 and it is basically brand new now. I was able to restore my bookmarks. All my extensions are gone. I tried to load Bitdefender or Bitdefender Password from the Firefox store and they do not exist. The only thing there is Bitdefender Traffic Light. Any suggestions on getting Bitdefender…
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My Bitdefender Journey – Honest Review & Feature Suggestions from a Power User in Saudi Arabia
Hello Bitdefender Team 👋 As a long-time Bitdefender user from Saudi Arabia with over 800+ days of experience using your product, I wanted to share my honest review and some humble suggestions. 🔐 Current Setup: I’m currently using Bitdefender Total Security across multiple platforms including Windows, Android (Samsung S24…
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VPN preventing any internet traffic
I have a VPN Premium account. Auto-connect to best location. Kill-switch is turned off. If I boot up my computer and the VPN connects I can't connect to any internet sites. As soon as I turn the VPN off then I can surf and everything is fine. What is going on with the VPN blocking all my internet traffic? How do I diagnose…
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Subscription Renewal
I received this e mail below: I Your account is set for continuous protection, which is the best option for your online safety. Your Bitdefender Premium VPN (1 year) subscription will expire on 2025-09-18 and you should expect a charge of 69.99 USD from our payment processor partner, 2Checkout, within the last 15 days…
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How do I locate by Bit-Defended Mobile device from my Laptop?
I've installed BitDefender Plus on my PC, Mobile & Laptop and I'm loving it, I ran the "Locate device" feature of the mobile app and a map appeared showing the location of my mobile, I've just tried again now and the tab turns green, a location-pin revolves, but that's it, Am I supposed to see a map afterwards again? - but…
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Bitdefender and New Outlook.com
Has anyone heard when they are going to come out with the fix to deploy Bitdefender for the new MS Outlook. They told me they were working on it, but my last ticket was never answered. Bob
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How do I change from Spanish to English?
The BitDefender site comes up in Spanish not English. How do I change it?
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Windows 10 Outlook
I am unable to open links in Outloook or Google. The message says This site cannot be reached or Access denied?
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Create Bitdefender GravityZone subscription
Bom dia, eu adequire uma licença para a Bitdefender GravityZone Business Security Enterprise (Ultra) e quero criar um MSP para a minha empresa ou seja eu colocar colar a licença para começar a usar o GravityZone . Quais são os passos que eu devo seguir para inserir a licença e começar a usar?
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Settings backup/export/import
In order to avoid problems (including the possibility of bricking my machines) when running updates, especially BIOS, I have to uninstal BitDefender and then reinstall it. It would help if there were a way of exporting all the user-set settings so that they can be imported to the reinstalled BitDefender. If there's a way…
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heb mijn abonnement verlengd vorige tot 31/08 nieuwe tot 26/08 , ik verlies 5 dagen.
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Can I activate web protection?
I have the latest iOS build and recently within the last few days I cannot activate web protection. VPN is off please provide guidance. This is the same issue I had about a month ago.
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Port Scan Exception: Can it be set to an IP on my home network only?
Problem: The security firewall router on my home network does security scans of devices to check for open ports. This triggers a Port Scan blocked in BitDefender, and that cuts off the Internet, because the address blocked is my DHCP server. Solution w Bitdefender: I could add the IP of my router as an exception in…
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No Full scan performed
Hello, after installing the package a problem is found. The full scan has not been performed. How can I avoid this message? Thank you.
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TikTok, FB/Insta text me unsolicited codes
Since a false QR code reading took me to an apparently fraudulent site that requested access to all my data (which I did not agree to), I have had a number of text messages from TikTok and FB/Insta announcing the code for "my" accounts. I do not have a TikTok account and have never tried to open one. Same for Insta. I used…
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Bitdefender Properties displays no digital signatures
Right-clicked BD icon in taskbar, clicked Properties then Digital Signature tab, and no signatures were displayed in either the Embedded or Catalogue fields. Is this normal. Also found no signatures for a few other app, e.g., Edge. Unusual? This coincides with what i think are unusual Event Viewer entries.…
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How do I prevent Windows 11 Secure Boot keys from being sent to Microsoft's backend after installing
Hi, After installing Windows, without my approval, secure boot keys are sent to a remote. They are then accessible from the well known /myrecoverykey url. I find this not only inadvisable, but believe that the PKI involved in the process is anything but secure, and wish to stop it. In fact, this is one of the reasons why I…
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How to resolve a explicit network path issue endpoint to cloud server due to bad google hardware?
8 month open issue BitDefender support has not be able to assist with yet. Explicit subnet endpoints stopped communicating with BitDefender cloud server due to network communication failing at the first Google routers in the network path before hitting the BitDefender servers. ISP (AT&T) confirming network traffic from our…
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Issues with Amazon
This morning it appears that getting to Amazon is problematic. No issues in the past. Changed nothing in BD VPN. Turn off VPN and all is well. Tried several different VPN sites. Tried in three different browsers. No joy. iOS app seems fine, though. Anyone else experiencing this?
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Couldn't find the answer to removing this malware/worm from my iMac
I get a popup (not from BD) that lasts less than a minute, suggesting I click on it to prevent…it only lasts a few seconds I never click on the popup. I know not to do that. I've run BD dozens of times and nothing works to stop it. BACKGROUND: it started when a friend passed away and I was searching for her obituary. A…
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Poor reliability of connection on 5.2.7.2 Bitdefender VPN
Hey all, I noticed a problem with the latest update of Bitdefender VPN, which also introduced WireGuard as a protocol. I have been all through the help files and not getting the support I need. I think there are bugs in this version, because VPN connection is just not as stable as it used to be. There are issues with…
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Bitdefender launched a malware file to "disinfect" it and now my device is infected
So theres this thing at https://getswiftt.gg that I installed because I was just bored and looking into stuff It ended up installing an undetected Trojan that wasnt caught by any products not Bitdefender ATD or anything else OTP kept blocking exploit attempts which prevented my device from being fully compromised but…
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Bluesky threat detection
Hello, I've been on Bluesky for almost two years, and in the last 24 hours suddenly I'm getting multiple threat detection from BitDefender, but I don't know if this is something to worry about or not. Feature:Online Threat Prevention The page https://bsky.social/xrpc/com.atproto.server.getSession has been detected with…
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Secure Pass Login Problem
Sometimes when I try to login to Secure Pass I get redirected to login rather than successfully logging in. I have to input my login name and password several times and finally get it to work. I have even just quit trying and waited for a period of time before I tried again and ultimately succeeded. Could it be the…
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The “Add this number on WhatsApp” scam is back – Here’s how it works
A new wave of scams is hitting WhatsApp, and it’s surprisingly simple: someone tells you to “add this number” on WhatsApp. That’s it. No shady links, no infected files - just a phone number and a request. But what seems like harmless curiosity can easily lead to your personal data being stolen, your account hijacked, or…