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BitDefender Won't Quit or Uninstall on Macbook Air
Hi. I just subscribed to BitDefender for my PC and Mac. Unfortunately, my browser began to freeze on the Mac so I attempted to restart it but could not because BitDefender wouldn't quit. I tried to uninstall BidDefender by opening the BitDefender Uninstall icon. An "uninstall error" occured. Any thoughts on how to remove…
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đź§ Possible Smart App Control Interference in AV-Comparatives Performance Tests
Hello Bitdefender Team and Community, I’d like to share a technical observation that might be affecting how Bitdefender — and potentially other security products — are being evaluated in AV-Comparatives’ performance tests, especially since the lab switched from PCMark to the UL Procyon Benchmark Suite as the measurement…
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Wildcard IP addresses and IP sorting
I'm not sure if this is already available, but I am having to block numerous attempts to attack my systems from the same group of IP addresses; octet 0 is ****** (******.b.c.d) and octet 1 is YYY (a.YYY.c.d) so it would be ******.YYY.c.d. Is it possible to implement a global rule for the firewall such that it covers…
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I used to had an family suscription and I buyed a better one now i cant activate the new one
I used to have a family subscription, and I bought the improved one, but now that it has expired, it tells me that I am already on another one ,it will not let me have the new one. What should I do?
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Unable to use Bitdefender Antivirus - chronic restart message - Mac
For the last month I am unable to get past the error message "Restart Device - Your device needs a restart to apply the recent settings changes". MacBook Pro M4 2025 running first Sequoia 15.7, now Tahoe 26.1. Dozens of restarts leading nowhere. Finally uninstalled all Bitdefender apps (AV and VPN) using macCleaner Pro,…
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Verbesserung: Fensterhandling
Es wäre schön, wenn einige Bitdefender Fenster in denen Listen erscheinen, z.B. die Quarantäne Ansicht vergrößerbar wären damit man alle Spalten mit deren Inhalten auf einen Blick erfassen kann.
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How do i know if my device plugged to be scanned?
By the FORCE! How do i know its scanned and be able to open explorer.exe cleanly? I understand the terminology of the virus ability to spread via hardware connection and initation the communication between computer and device. How do i force the device to be scanned firstly before loading the explorer.exe?
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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Persistent pop-up "Set as office network"
After installation, I consistently get a Bitdefender pop-up from the system tray asking me to set my wifi network as office network. I click "Not my office network", but next time I log in, the same pop-up occurs. How do I stop this annoying feature?
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Install without Internet
I clicked a link in a fake mail by mistake on my MacBook. I turned off Internet immediately and now I want to install Bitdefender on in without turning Internet on. I have a Total Security subscription. Ive tried to install by copying installation file and also the apps in the app folder from my other Mac through an usb…
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Blocking apps from the camera/mic
Hello, I get messages that pop up saying some system process is using the camera/mic. Then I look into it and there's stats icon, that the device is active, how users rate it and then a chance to delete it. Please change the first button, in the list, to a toggle for allowing the device to operate with that application.…
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There is a recurring problem: an error in the camera's protection, as shown in the image.
What caused the problem? I clicked "Fix" and it was fixed. But the same problem keeps occurring periodically.
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Bitdefender total security install log in
Hi everyone, I've uninstalled bitdefender total security using the bitdefender removal tool, then downloaded the latest version from central version 27.0.55.279. When installed it had logged my account in automatically, I did not have to sign in to the app with my account log in and password like I always had to do before.…
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Help with What Version of Bitdefender to Buy
I purchased Bitdefender Premium Security (Individual) and after installing found out it only covers 2 email addresses. I have 5 email addresses which I require coverage for. What should I upgrade too? I cannot find out how many email addresses each version covers as this is not clear on the website. There are only two…
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Flase positive
Hi, Can this site be whitelisted? It's used just to download game files, doesn't have any malware, and has been blocked by Online Threat Prevention, I'm not sure why. *** EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any…
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Scanned Connections in Bar Graph and Traffic Categories are not synching
Last week there was an update to Mobile Security (iOS) and the bar graph stopped functioning. I started a ticket with support and we are working to solve the issue.However, should he scanned connections within the traffic category equal the scanned connections in the bar graph?
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Has anyone had the same problem? - false positive with MidiEditor.exe
Been using this free Midi Editor for years now. Suddenly Bitdefender comes up with the following: Application MidiEditor.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\MidiEditor\MidiEditor.exe Command line parameters: "C:\Program Files…
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are there rule if do why do we follow it, and is it important??
What a wild time on adventure, but sometimes we need to use our internet to write, watch, or even call friends or family. So we use our friendly little buddy Bitdefender to protect from virue's and hackers from blackmail our interest and important stuff. But don't you worry our buddy even have two ways to handle your time.…
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Inquiry regarding the future protection strength of Bitdefender products and a response to negative
Dear Bitdefender Support Team, Greetings, I am a long-time and loyal user of your products, and I have complete confidence in Bitdefender's ability to provide protection. However, as you know, there is a growing trend online of opinions suggesting that modern antivirus software is becoming "useless and annoying" against…
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Our hero Bitdefender is great but free is great aswell what do you think
what do you thing guys free or subcribtion
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SecurePass Autofill is trying to autofill my info in browser search box
Hello, When I try to type something in browser search box, SecurePass brings to front a pop-up (in fact there are two on top of each other) with my info. I don't want to search for my personal info in browser. How can I stop it from appearing?
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Can't change VPN in central from standard to premium
Hi everyone, I've reinstalled bitdefender total security and after reinstall my VPN was reverted back to the free version, I go to central in the subscription tab and click on the total security devices. When clicking the "change device" button I don't have the option to change the VPN from standard to premium, I only have…
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Help Needed - Call Blocking Section Is Missing in the More:Settings for Mobile Security for iOS.
I need to turn off Call Blocking in More., Settings but it appears to be missing. I'm running version 7.6.14 of Bitdefender Mobile Security for iOS on my iPhone 13 Pro. Nay jhelp would be most appreciated. If no fix then I will have to remove the app.
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Bitdefender subscription extension
I have Bitdefender Total Security for 5 devices with limited VPN. I only use 1 device and do not use VPN. There are links from various websites that offer a 78% discount, redirecting to https://www.bitdefender.com/pages/consumer/en/new/cl-offer-avts/cybernews (but with the parameter irclickid). The page says "As…
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Software Failure
I am experiencing a Service Failure notice that indicates a software failure. Bitdefender VPN Service fails to start properly; device restart fails to fix the issue.
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Questions about Subscription upgrade
Hello! Since my current subscription (Bitdefender Antivirus Plus) includes 1 device, if I upgrade up to 3 devices, will I be able to use it on Android devices or only on PC? Also, if I cancel the automatic renewal, will I continue to receive automatic updates for the products installed on my devices, or will I have to…
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How can my ticket be processed faster?
How can my ticket be processed faster?
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Added Websites To Safepay Do Not Open In Safepay, But In the Browser! What Should I Do?
Even though I have set them to open in Safepay – none of the web sites do. Each web site has been added to Safepay and enabled to open in Safepay, as per instructions given on Bitdefender’s web site, but they opening only in browser. No automatic switching to Safepay. I am using: Opera browser, Ver.: 91.0.4516.77…
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Bitdefender on my android phone, keeps on scanning
Hi, I don't know what I have done wrong, Bitdefender keep on scanning. As if someone has scheduled the scanning every hour or so. As a result my phone is draining power fast. Any advice how debug this issue? Thank you.
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Bitdefender VPN Modifying Hosts File - Aggressive Configuration Causing Security Concerns
Hello Bitdefender team, As a the son of a paying customer of your Bitdefender Family Plan, I want to report a concerning behavior I've discovered with Bitdefender VPN. I've noticed that Bitdefender VPN modifies the Windows hosts file with entries pointing to: 44.237.64.185 geoip.pango-paas.co 108.157.173.88…