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VPN Mac OS shuts off every time I stop using computer (MacBook Pro)
(Only 2 Mac categories? Neither relevant.) I work, it's on. I walk away and come back, it's off. Of course, most of the time I never remember to turn it on since this happens many times a day. I don't close the laptop lid either. Mac OS 14.6.1 Bitdefender VPN on my iPad Pro and iPhone don't have this problem.
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renewal
I am trying to contact someone to renew my anti virus, I had an email saying that I could renew for £37.49. can you help please
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location
why they asking to pay a new vpn when i am connected with bitdefender vpn and they are finding my location?
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Slovak language support or at least the ability to change languages on Android phones
Hello, It would be nice if Bitdefender could get Slovak language localisation support. It would also help if language change on android devices were to become available as Czech localisation could be understood by local users in Slovakia as well.
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List of BUGs to fix in the Home versions.
Hi, Below is the list of bugs that I think Bitdefender should work on as a priority before thinking about any new implementations. Obviously this has the sole aim of suggesting improvements that serve to make both the free version and the paid version increasingly competitive compared to the competition. I believe in the…
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Bitdefender Anti Tracker for Firefox: issue with sites like Amd.com
Anti tracker has some issues on a few sites. For example the legitimate AMD driver download page: (I'm not yet enabled to post links sorry) has serious issues on Firefox if the Anti Tracker plugin is enabled. Try to choose a driver from the list. You will see that the "SUBMIT" button will not forward you to the file…
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Access denied
I get this error for costco.ca if I use a Vancouver (Canada) ip but no problem if I use a Toronto(Canada) IP This is the message I get: Access DeniedYou don't have permission to access "http://www.costco.ca/s?" on this server. Reference #18.981c2117.1741905556.8b33b38…
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How often does Bitdefender update their security content?
I know that endpoints scan hourly for updates of security content, but how often does Bitdefender push out security content updates? I'm working for a company that wants information like this, and I haven't found anything in the documentation yet. If anyone knows the answer and/or can point me where I can find this…
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Web Protection being disabled almost continuously
Bitdefender Mobile Security’s Web Protection feature is constantly being disabled on my new S23 with Android 13. Even after manually reactivating Web Protection, it will turn itself off again almost immediately, and then it will suddenly work for a day or two before being disabled yet again. I had this issue occasionally…
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Bitdefender total security missing a process in taskmanager issue
Hi everyone, On one of my windows 10 laptops I had only 12 bitdefender processes running, I then rebooted and now I have 13 processes running while there are supposed to be 14 bitdefender processes. One of the "bduserhost.exe" processes is missing (only 3 are running), on my other windows PC's I have the normal 14…
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Bitdefender processes blocking access to Bitdefender Logs folder
I am unable to view BD logs within BD (Total Security) program - it simply does noting when clicking on View log, or directly using Windows (10) Explorer - which reports access denied. It is NOT a simple, folder security issue as taking ownership of the folder is blocked (using whatever method) unless Windows is booted in…
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P.C. Hidden in Ip check of bitdefender vpn
As you can see the postal code is hidden ( multiply Checked ) in the location check , i think it's good sign of vpn security as it is hiding the postal code of bitdefender's virtual sever , is it right? @Flexx any body?
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Updated B.D. vpn
it was Great to see the updated B.Defender's vpn speed , it was just equal to the express vpn's turbo mod: But when i made a DNS leak tests i became to know that bitdefender vpn is using only one server : while Express vpn was using 19 server locations for my on going vpn traffic: Multiple servers could provide reliable,…
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Sim card
This technique seems to be proliferating and spreading, does anyone know who might be responsible?
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How do I stop hackers from accessing my home network
Hello, I am running Bitdefender Ultimate Security and BD VPN, with the location set on automatic. I watch a lot of YouTube. I can tell when hackers are watching my monitors because the sound quality deteriorates. Or, my email address pops up, in a little window, on my monitor and doesn't go away when I change tabs. Or, I'm…
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VPN blocking my internet
hello, I keep getting error 9 when I’m trying to connect to my work wifi. For 2 years it was all working fine but for couple of days now it won’t connect? I would log off the wifi and activate thru my wireless data and the vpn would connect. And when I try to connect to the wifi again( the vpn is still active) it would not…
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How to prevent Secure Pass to fill in my email address
Hi, New to BD en SP but a question about the fact that on a specific website I visit often there's a fill in box where one can enter once email address for enlisting in a newsletter. I do not want that to happen, but on every page on this wbsite this fill in box is present, so SP fills in my email adress which the website…
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Looking For Toll-Free Number For Bitdefender. Any Help?
Looking For Toll-Free Number For Bitdefender. Any Help?
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I Want To Cancel The VPN Package From My Bitdefender. How Do I Do That?
I Want To Cancel The VPN Package From My Bitdefender. How Do I Do That?
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The knowledge required to use gravityzone instead of customer products
Dear community: I've been using bitdefender consumer product for a long time, alone with not using administer account and having a hyper-v to run all 'suspicious' I think I've managed to avoid exposing my PC. However recently a friend of mine is testing some fileless attack ****** and bitdefender missed 3/9. A quite…
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Problems with VPN and Antivirus settings
I've recently built a new Win11 pc with Antivirus Plus freshly installed. There're two problems which I wonder if there's anyone who can help. Thanks. Split Tunneling of VPN not working. My goal's to use Edge with VPN and Chrome without VPN. I've added chrome.exe to Split Tunneling bypass setting. However, whenever VPN's…
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jpg filesd
Hello, Ever since I installed the program all jpg files cannot be seen and look like jibberish. How do I change this? Please help I use these files with one of your companies frequently
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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Zone.identifier in files during scan
Hi everyone, When I run a bitdefender scan some files show "zone.identifier" after the files name when being scanned. This zone.identifier shows mostly on jpg files or video files for example filename.jpgzone.identifier or filename.mp4zone.identifier. This only shows during the files being scanned and this is only added to…
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Auto Renewal
Really disgusted by the forced entry of auto renew credit card details when entering a new subscription code, the lack of a clear cancel auto renew option in Bitdefender Central and being palmed off to Verifone by technical support. What should have been a 30 second entry of a new code has become a whole morning of…
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is this a false alarm or is this new flexbar device driver including a keylogger ?
Good Morning, Can you please have a look at this software driver for the flexbar? *URL removed by @Gjoksi *Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you…
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How do I stop Bitdefender pop ups?
Again I am getting these highly annoying spam pop-ups on my screen. This time it's VPN I don't need. I have complained about this in the past and now it's starting again. I appreciate your anti-virus - but I don't want anything else. Why can't you accept and honor my express wishes? The ad says "say goodbye to annoying…
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Cloud detection?
When I submit malware for analysis, I receive an email saying that the file was indeed detected as malware and will be added to future updates. If I scan it, it is not detected until I download the update that contains the signature. My question is, within this delay between being identified as malware and the update being…