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Issue with Bitdefender on macOS Ventura - Need Assistance
I'm facing is that since updating to macOS Ventura, I've noticed some compatibility issues with Bitdefender. It seems to be causing occasional system slowdowns and even some apps to crash unexpectedly. I've been a satisfied Bitdefender user for a while, so this issue is quite concerning.
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Unable to access some websites
Hi guys, Just started using the Bitdefender Total Security and VPN. On the whole everything going well but I am finding that I am unable to access some pages while the VPN is active which kind of defeats the point. Can anyone advice on how to change permissions etc? I am using DuckDuckGo
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Printing in Safepay
I am very annoyed that I can't print to a PDF file and I can't change printers when I want to print. This restriction is making me think that I've chosen the wrong product. If this is not "fixed" when my renewal comes around, I will go elsewhere for my online security.
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Network scan
Hello everyone. I did a network scan and it was ok, but said unknown ssid. What does this mean do I need to be worried. Please help
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password manager in safepay
Why does password manager not work in safepay? It only refers to wallet.
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Bitdefender Firewall no longer working after update to 27.0.16.87
My bitdefender total security updated to version 27.0.16.87 without problem this morning then a few hours later it updated again to the same version and now the firewall no longer works. I have already uninstalled using the bitdefender uninstaller tool and reinstalled, it installed normally but then after a reboot it again…
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Bitdefender Reports Details Options
I've noticed under Bitdefender reports it shows Network but no further details or ability to click to drill down into report? Picture attached shows I connected to 3 different Wi-Fi networks, but I've only connected to my Home Wi-Fi. It would be nice to see more details on what was detected as 3 networks or any other…
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SafePay locking all monitors not in use
SafePay is a key feature for many Bitdefender users, me included. But I do "banking stuff" and other work, and thus I use a setup of multiple monitors. When I use SafePay, it locks the rest of my monitors at the same time, making me unable to multitask or monitor other screens, which is totally unnecessary, but also not…
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Can I scan system apps on mobile?
Can't find the option. :(
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Add Folder to firewall rules
Hi everyone, I thought it would be a nice idea if you could add a folder to the firewall custom rules, instead of just specific executable files. Any chance we could see this? Cheers
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Affiliate spam? Is Bitdefender sharing our info?
In the 10+ years that I've been a paying Bitdefender customer (multiple products / licenses such as Total Security and Digital Identity Protection), I've never purchased from any resellers / affiliates - I've always purchased directly from Bitdefender.com - yet this is the second time within a year I've received an…
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"Unsafe Wi-Fi network" pop up window
I'm unable to close the "Unsafe Wi-Fi network" window that keeps popping up. I click on "x" and on "Not now", but the window just immediately reopens again. I do have a home wi-fi network, but the computer I have Bitdefender installed on is not connected to it. I still get the same pop up window even when connected to the…
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Input-Output Errors
Hello there again everyone. I'm just curious what are these Input-Output Errors in the logs after I did a Full System Scan. Should I be worried about these? Thanks in advance for the answers.
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I had Bitdefender free, now it's asking for a subscription.
I tried reinstalling ensuring i had the "free" version. still same issue. I have no clue what else to do.
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Companias y Dispositivos eliminados
Buenas tardes. Hemos eliminado una serie de compañias y dispositivos por error de la consola de gravityzone como podemos restaurarlas o como podemos solicitar apoyo a Bitdefender con esto
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Code Verification Problem under the Mobile After Reset
After the reset the mobile I face this problem Even factor authentication it is not working can you please tell me what should i do for this?
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"Bitdefender Anti-tracker" added to Microsoft Edge
This window came up this morning. It is asking me to turn on or remove extension. Not sure if this is legit. Is it something that should be turned on? The read and change all data on all websites freaked me out a bit (I'm not that well versed in technical matters). See Snipit: Thanks for any input!
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using the paid for VPN can we change our IP regularly
can we change our IP every 60-90 seconds in the paid for VPN
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VPN and Web Protection
Ref: Mobile Security for IOS. Bitdefender tech support have advised me that it's better to use Web Protection for general browsing and Bitdefender VPN for open wi-fi spots at cafes, hotels, etc etc. But, unless I'm missing something, Web Protection doesn't block ads and trackers, whereas Bitdefender VPN DOES block them.…
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Will Parental Control Work On A Pc With One User? - 2023
A version of this question was asked in 2013 and no answer was given. It is verbatim what I am looking for so I am going to repost it here: My PC has one user account which everyone uses. I want to restrict internet access to certain times on the day. A very simple straightforward request, but I don't see a way to do this.…
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Device help app
Hello. I have a Motorola hyper one android 11. I noticed a small solid white icon appear then disappear at the top left beside clock time icon, so I pulled down the menu or swipe down and it said device help. Test for Ricardo . I'm not sure what this means or if I should be worried
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Can I use VPN while my PC is in DMZ
I have my pc which I use as a media server under my routers DMZ with a static IP address, but now Bitdefender VPN will not connect. I keep seeing Error Code 12.
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someone of something is slowing down my computer
I have run all the scans and it say all is well but it hasn't solved the problem. HELP
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Bitdefender icon missing from System Tray after Aug 2023 Update
What happened to the icon in the system tray? It went missing after the latest update that required a restart. Does anyone know why or how to get it back?
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Windows 22H2 Being Reported as Vulnerable
I have a little over 250 devices that are reporting 22H2 as vulnerable in gravityzone starting around 7.7.23 CVE-2022-24502, CVE-2022-24503, CVE-2022-24505, CVE-2023-21554, CVE-2023-28252 I have pushed windows kb502166 to a test group of devices today but they are still showing vulnerable. PC's show windows build…
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Where are the scan logs?
Where are the BitDefender scan logs in the app itself, and the folder location of the actual files?
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Why Am I Seeing a Profile Icon ?
Hello All, This doesn't appear to be a major problem, but I thought I'd mention it anyway in case someone has an idea. When I open the Bitdefender Main Interface, the Public WiFi profile icon appears in the upper-right corner (see attached screen shot). When I hover the cursor above the icon a pop-up label appears saying…
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How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam?
How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam, and only install Antivirus and Firewall? I would also like to customize the Firewall to approve each connection request for debugging purposes, so that I can approve each app once and have future similar requests…
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How do I download Bitdefender Total Security for offline installation?
I sometimes need to reinstall Bitdefender offline after I do a clean install of Windows 10. I have already downloaded the Bitdefender Total Security installer but it require to download it every time, so I need to download it once, and do not have redownload again.
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Random hangs for small percent of mac clients
We have a strange issue with BitDefender on about 10% of the maOS clients we have it installed on. Our macOS clients are Intel computers running 12.6.8. We started having some of our macOS clients randomly hang from time. On a couple of machines we started experiencing an issue where the computer eventually became…