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Is there a way to see why an email is marked as dangerous?
Hi there, When an email is marked as "dangerous", is there a way to find out why? Also, is there any way to change the text and/or colour of the labels? On my phone the label takes up over half the title, and on Windows, the label is just annoying - a simple green tick would be better, e.g. like the one Bitdefender uses in…
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Has anyone else recived an email with tempting offer ?
I receive this email with the offer from Bitdefender in spam. It seems suspicious to me.
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Bitdefender Mobile for Android - 1 Notification Category Deleted?
So I've been using Bitdefender Mobile for Android for the past few days now, just for peace of mind. But I looked into the Notification permissions and saw that one category was deleted? Anyone know anything about this?
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VPN auto-connect doesn't work for applications
Hello, I would like to be automatically connected via VPN as soon as I start the Brave browser. Unfortunately, this does not work. I have also added other programs to the auto-connect list on a trial basis, but unfortunately that does not work either. What could be the reason for this and how can it be fixed? I'm running…
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Anyone else having a problem while playing MSN games?
Every time I play 'Screwing Out Bolts and Nuts' on MSN games, a Norton scan appears and drops me out of the game. I do not have Norton. I have tried to contact the gaming people at MSN; however, no one will reply to my emails. I have turned off my ad blocker for this site in order for me to play. The problem with this is I…
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Just had a cyber attack that bitdefender missed
Just had a cyber attack in the form of a windows defender error dialog box. alarm went off on computer directing me to call microsoft. I logged out of the windows user before it could get locked down. ran bitdefender scan and nothing pops up. what do i do next. this was a ransomeware attack
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Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
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2.2.26_Port Forwarding
It doesn't look like the Bitdefender VPN Premium version 27.3.0.7 (b) has a configuration to setup port forwarding. I guess my best bet would be to use Split-Tunneling and rely on configuring Port Forwarding with the ISP/Router or purchase another VPN subscription that supports native P2P port forwarding. Is that accurate…
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How do I view the xml log files from scans in 2026?
I have reviewed posts from 2023 asking the same question, but give a solution that is out of date. I need to retrieve legacy scan logs and print them to a legible formatted report. The posts share that Bitdefender scan log reports saved as .xml files can ne viewed using using Microsoft's IE Explorer. [that] Bitdefender…
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Redirecting
I need assistance on being redirected while using all programs. Every time I select an option I am redirected to a completely different page. I have run full scan and it still does it. I have Windows 11 and I use Edge as my browser. Thank you
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BitDefender VPN and Synology NAS
I have a Synology NAS set up for Time Machine backups, but it seems BitDefender VPN interferes with this setup. Turning on VPN seems to result in the NAS not being available, or failing, when TM tries to access it. SynologyAssistant also cannot find the NAS, when VPN is active. I've tried split tunneling, and a few other…
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However, the selected region of the VPN that bitdefenderVPN automatically connects to is now connect
bitdefenderVPN was frozen, so I deleted the device VPN=bitdefender WireGuard Configration. And I started it after the end of the VPN app, but I couldn't reload the device VPN=bitdefender WireGuard Configration. So I deleted the bitdefenderVPN app from my iPhone and downloaded it again from the Appstore. I registered my ID…
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how do I check for social_security_statements_2025 exe scam on my computer
I ran a full scan and it found no issues but I think I may be infected with the social_security_statements_2025 exe virus. Since Bit defender said I was clean should I not worry about it?
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Phone or chat help
Does Bit Defender provide either of these? I need to speak with a live tech.
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Scam Dashboard changed in the New Mobile Security update 7.7.0
I am running Premium Security and just upgraded the Mobile Security app for iOS. I had an issue with the scan register working and that now seems corrected. However I lost the Scam dashboard that displayed both emails and messages and links. It was the same dashboard that appears on my desktop. It displayed #'s of emails,…
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On every banking app i have when i put my login info in my screen flashes or I get kicked out
Even on this app i put my email in and when I switch it password it flashes. I tried to confirm my email just now and I was kicked out of Gmail with ip problem.
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Can I use the shredder to overwrite the free space from deleted files
Can I use the shredder to overwrite the free space from deleted files without deleting other files
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Evaluating Hardware-Rooted Defense: TPM 2.0 + Chrome DBSC vs. Session Hijacking in 2026
I've implemented a hardware-rooted security layer using TPM 2.0 and Core Isolation, paired with Chrome's DBSC (Standard/Persistence) flags. How effective is this 'device-binding' approach in preventing cookie-based account takeovers in 2026?
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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Strange errors after latest update
Hi, This might be a longer than neccesary post, but since I spent my last 48 hours trying to figure out a problem that included chrome, .net environment, Windows encryption settings, router, my NAS (Mail server) and 1 zillion other things, it ended up beeing Bitdefender who needed some exceptions added. This included my…
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Bitdefender has to have Advanced Threat Defense allowed for EA Anticheat
I have been trying to figure out why Battlefield 6 keeps crashing back to the EA App and finally found that if I disable the Advanced Threat Defense it works. But how can I fix it from here to allow that enabled but allow the game to be played? Thanks, Dave
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Family Account silently disables protection during normal operation – triggered by billing changes?
Hi everyone, first of all: I’ve been a Bitdefender customer for more than 10 years and, until this issue, I was honestly very happy with the product. That’s exactly why what I’m experiencing now is such a hard NO-GO. Since switching to a Family Account, my family members repeatedly get silently unsubscribed during normal…
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Bitdefender Premium VPN on Linux Ubuntu 20.04 LTS
Hello i'm using bitdefender total security and using premium VPN on all my phones but i'm using Linux Ubuntu 20.04 LTS and was wondering can i install premium vpn on WINE in linux or can i find premium vpn software for linux ubuntu, thank you :)
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File Shredder says "cancelled" but files are no longer visible and HD space unchanged..
It should've shredded about 10gb of data, but it does not show that it freed up those 10gbs… where would this data be stored and how do I permanently get rid of it?
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Bitdefender Central for Android won't switch to business space
Hey there! I'm new here. I have a small business ultimate plan and can log into my business space on my Android's bitdefender security app on my phone just fine, but when I launch the Android bitdefender central app to monitor all my business devices I see no option to switch to my business space, and it thinks I only have…
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Suspicious WhatsApp Verification-Code Request – Potential Account Takeover Attempt
Summary of the Incident I received a WhatsApp message from the above number claiming to be an acquaintance and stating they were competing for a place in an online training program. They stated that I would receive a 5-digit code via WhatsApp or SMS and asked me to forward it to them so they could “send it to their…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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Suspicious file appears from yesterday when I open mozilla firefox.
Hello, my name is Dimitris and I have pc with windows 11 and bitdefender total security installed and fully updated. Since yesterday when I open mozilla firefox and file on desktop appears with the name bd_config.cfg. I wonder whether my pc is infected with a virus or malware? Best Regards *Edited by @Gjoksi "Posting…
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Where should file bd_config.cfg be located on Windows 11 PC
Yesterday, an icon appeared on my win11 desktop labeled 'bd_config.cfg.' This appears to be some type of shortcut as there is a check mark inside a circle at the lower left of the icon. I tried deleting this, also moving it to the recycle bin. I cannot remove it from the desktop. When I restart Windows this item re-appears…
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Application Whitelisting for Malware Protection (macOS)
I am curious to hear the perspectives of the community members on why Bitdefender has chosen not to include application whitelisting (AWL) in GravityZone on macOS to protect against malware. AWL is a proactive technique that implements a “default = deny” and zero-trust security model in which all applications are assumed…