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How can I download the software already paid for
I have a problem with my google account and would like to know if I can download directly. Regards Veritas
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Activation Code Missing
Hi - I have had emails confirming my purchase and confirming my email - but I cannot see an activation code that I need to confirm purchase. Any help please
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BufferBloat TEST
Hello, there is an issue with the bufferbloat test. Chrome is the main browser for my system. Brave Browser is not. I think BitDefender causes latency for Chrome… Windows 11.
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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(BD total security)How to restore items from Quarantined beside View settings(can't toggle any)
Ver: Bitdefender Total Security Question: How to restore app items from Quarantined area beside the View settings(can't toggle all the option settings) Look the snapshot of pics, the Restore button is grey, dis-active How to do next? or Allow the app items can run as exceptions not captured by Bitdefender scan again.
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VPN connects, but not working
Bitdefender VPN connects but does not open any sites. It was not like this before. I was able to find a fast connection with a few tries. I tried everything that was written on the internet but nothing changed. I am starting to think I am being scammed.
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Children with own accounts / multiple PC's
I think I already know the answer to this, but I want clarification. I have two PC's each having an account for each of my children. In parental controls; my only option is to assign one child's profile to a single device? I cannot assign each profile to a different account on each PC?
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Stop adding "Bitdender: Safe" labels to emails
How can I stop the app from putting "Bitdender: Safe" labels on emails. For me they are a nuisance. Thanks, Jack
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Email protection
why bitdefender highlights legitimate emails from google as dangerous ? do u suspect something wrong in this :
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Regarding remote erase function for Android
I just joined and searched before asking this question (i promise): Central is showing ant theft is correctly setup, with all permissions granted on mobile… Will remote erase work WITHOUT location function being active On Android phone? (Assuming device was not in flight mode and provider 4g turned on).
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A quoi bon payer un logiciel pour me protéger s'il ne fonctionne pas
Je suis maintenant sous Windows 11 et j'ai toujours mes applications qui ne fonctionnent pas lorsque le VPN est activé. De plus à quoi bon faire une installation en français si les messages reçus sont en anglais
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How do I get Bitdefender's Safepay to automatically load passwords.
I installed Bitdefender's Secure Pass (trial version) only to be told that it does not work SafePay. Any help would be greatly appreciated
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Bitdefender scan freezes computer
Hi, I’m having an issue with multiple BSOD episodes over the last two weeks. My computer is finally giving up the ghost and I’m now getting ntfs.sys messages from the SSD HD due to the number of fatal hard boot shutdowns. It has recently happened, I initially discovered the issue when a full bitdefender system scan causes…
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Where can I locate a code to activate a family members BD on her MAC Air?
I recently shared BD w/ my spouse and its asking her for a code to proceed. Where can she find this code?
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Can I designate a USA Server location (city) when I choose a location? Instead of just US?
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email about my Bitdefender total security.
I keep getting emails about my Bitdefender total security expiring in June 2025. When my subscription ends May of 2026. My question is the email spam?
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Scam Copilot
I have total security but I don't see Scam Copilot anywhere…
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Caught in loop SecurePass making me login to Bitdefender to use SecurePass
Too often I need to re-login to Bitdefender, so not use my masterpassword which would be fine, but login to my Bitdefender account. Which I cannot easily because I don't know that password by heart. Normally I fix that by looking it up at another device, which already highly annoying, but just now both were requesting this…
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Sign in
When I use my Mac 2 laptop why am I constantly asked to sign in to bid fender? .
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BitDefender Total Security Latest Offline Installer Download
Hello BitDefender Community. (: Please May i have The Latest Offline Installer for Total Security 32 Bit & 64 bit. I Desperately Need The Offline installer to download it with INTERNET Download Manager because i am using RAIN 4G Which is Uncapped Fixed LTE Data and it's Limited to 10 Mbps Down.. after 7pm Every day in…
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Advanced options in Bitdefender Free
Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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Malware
Hello, please help.:/ I start up my PC and Edge start up by itself with some pc game website. Bitdefender found nothing. After this I uninstal Edge. Now, I start up my PC and Chrome open same website. Chrome settings havent any default website. Thank you very much for help.
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Schedule reports path
Does anyone know the path to where scheduled reports are saved? I am interested in processing them before sending via email. Thanks.
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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How to configure the update server for Gravity Zone
We have an on-prem Gravity zone server in an offline network and we used to download the offline update archives from an update server provided by another office of ours. Due to some budget cuts, we lost that office and now we have to make our own update server. I've installed the DB and Update server rolls, set the…
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Bitdefender Network attack defense blocking ISP IP address
Our company uses Bitdefender, and we started getting user complaints last week about Bitdefender blocking ISP IP address. The pop up message shows "Network Attack Defense has blocked an attack attempt. The malicious Bot.Genua.165 attempt coming from HTTP://Ipaddress:port was blocked" This is creating negative impact to our…
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bitdefender run does not clear Yahoo Redirect virus - any solutions?
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VPN - Can't run and unable to uninstall, can't find SelfProtect.ktext in /Library/Extension
I don't know why but a few days ago VPN decided to not run. After I try to launch I retrive a strange error with Finder icon: "File not found". I try to uninstall following these steps suggested by the uninstall app: https://www.bitdefender.it/consumer/support/answer/28441/ - run Mac in recovery mode → delete the folder…