-
Why VPN connects automatically when starting windows against the settings selections not to do so?
I have connected bitdefender vpn on 5 devices. In the first one always starts automatically even though i have selected the setting not to turn on during startup. I have reinstalled it and the problem remains.
-
HighReel app by moblegend
This app by a developer in HongKong appeared on my tablet mysteriously. The app has no reviews and seems to be very recent. Is it safe or is it malware?
-
Bitdefender VPN, Subscription not found even i still have till January of subscription..
Why I cant use VPN while I still have subscription and plenty of devices left..
-
trouble with bitdefender firewall and LAN Zoo License Manager for Rhino 3D
Hi, I'm writing because I'm having a problem with my Rhino 3D license and my Zoo LAN connection. I'm using a computer as my Zoo server. When I launch Rhino on another computer and enter the IP address of the computer running Zoo, it can't find the license. If I test with the firewall disabled on the Zoo server computer, it…
-
Windows 11 Update KB5065426(26100.6584) Size 88.5GB in Vulnerability scan results - Needs fixing!
Hi, Has anybody tried to install the latest update from Windows version mentioned in the title? I have never downloaded an update this size, even the win10-11 transition was not this big, if I'm not wrong..I was apprehensive of downloading this update because of the size, and its repercussions…This is probably a bug which…
-
This product is not available for this platform message Android
I have a Total Security subscription which includes Windows, Mac, Android and iOS. I had Bitdefender installed on my old Android tablet a Lenovo M10 and I've recently purchased a new Android tablet a Lenovo P12 but when I try to download it from my Bitdefender Central account I get the message This product is not available…
-
Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
-
AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
-
Disable this popup
You guys have GOT TO ENABLE A WAY TO DISABLE THE PAYMENT METHOD POPUP WITH THE CHROME PLUGIN. This pops up ALL THE TIME. It has popped-up THREE TIMES while I'm trying to fill out this form. This should be a lot more robust considering the yearly cost of Bitdefender. If you want to compete with LastPass, you need to get…
-
Is it really updated?
I ran the program update and it got to 90% and stopped. After 5 minutes I canceled and rebooted, I opened BitDefender and it said I was updated to the latest version 27.0.55.283. So I ran the program update again, it quickly when up to 100% and said it was finished. I can't get over the feeling that it didn't really fully…
-
Probable BUG in Vulnerability Scan on Win10 system
Couldn't find anywhere to REPORT A BUG… so figured I'd try this angle… Running an old Windows 10 system (updates DISABLED) with Bitdefender Premium Security (up to date) and constantly receive the following: Note the 3rd item… 104GB! Really?! I don't think so. Original Windows Update KB5055518 wouldn't install… REPEATEDLY…
-
SecurePass Status - Is it ready?
I tried SecurePass for several weeks earlier this year and posted my response "Not ready for prime time". I went back to Password Manager. Has SecurePass fixed issues like auto updates on both Android and Windows? I depend on a reliable passowrd store and would like to avoid working through password tool issues while…
-
Ticket Status - 1010688623
Greetings dear BD representatives, I have submitted a ticket on Monday 17.11 regarding the auto renewal of the subscription which I cannot afford currently. Until today I have not received a reply and the request is urgent for me. The ticket number is 1010688623. Kindly see to it as soon as possible, I would like the…
-
Recently Bitdefender has been detecting java running a malicious command line.
I'm confused as I haven't changed anything or messed with anything it happens whenever i launch modded minecraft (keep in mind i haven't made any changes and have been using this for a while) My cousin also uses the same mods and everything but he doesn't have this problem…
-
Want to know status of a ticket
Why is it so difficult to check the status of a ticket? It is also incredibly obfuscated how to cancel a subscription and it took until I got slammed with the auto-renewal to figure it out. I got charged for Bitdefender Total Security when I barely used it previously. I was billed for $250 CAD (roughly) and I don't have…
-
My mails from Bitdefender doesn't load on Proton Mail
I subscribe to Bitdefender mailing list, and I use proton mail. However, the mails I get don't load anything. Please take a look at attached screenshot and tell me what I should do.
-
Safepay problem reappearance
Hello. Safepay appears to not connect to the VPN even when it is enabled. It also does not activate the VPN (with the relevant option enabled). The problem reappears after the latest updates.
-
Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
-
Cryptocurrency scams
This criminal organization is linked to a wide network of corruption and has defrauded American taxpayers of a significant amount of money. It would be best if the United States were to arrest and prosecute them.
-
I am having problems using password manager says not available in private window
I am having problems using password manager says not available in private window
-
Master Recovery Key
When I created my Master Password, I got a 24 character Recovery Key. It was split in 4 character segments, all cap letters and numbers. When I was logged into Bitdefender Central I got another Recovery Key. This one is 2 segments of 13 characters, cap and lower case letters and numbers. Does this replace the first…
-
Two mobile phones for two-factor authentication
Is it possibile to have two mobile phones for two-factor authentication. Or, is it possibile to have one mobile phone and one TOTP app on PC such as authy.com ? Thanks
-
Cannot find results of full system scan
Twice now I've started a full system scan to run over night - Windows 10. The PC is set to NEVER sleep, and in the morning the PC is still on. But there is no window saying the scan finished, and no scan results. I can open Bitdefender Total Security from the lower right icon, go to notifications, and under the All tab…
-
How can I decline charge for VPN that I did not request, and avoid renewal next year
I am happy with BD Antivirus, but never use VPN. I did not ask to add VPN to my account and I would like to request a refund, declining the VPN options. Could not find an email address or any other way to obtain that. Please help. Thanks!
-
How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
-
Why doesn't Bitdefender work on my Brave Browser?
-
Menus at top of screen keep disappearing
Long time Bitdefender user here, but experiencing something unusual. When I open the app, the menus at the top of the screen disappear. Rebooting or disabling/enabling Bitdefender Shield causes the menus to appear again. Tried disabling Bitdefender Shield and downloading Malwarebytes to see if there were any viruses on the…
-
Custom scan doesn't run....
Hi all My Custom Scan runs fine when the pc is on, but no longer runs when the pc has been off at the scheduled time, and is turned-on later. It used to run straight away when the pc was then switched on if missed. I can't find any setting for this and am wondering if this was removed in a recent update? Thanks :)
-
I'm trying to turn off auto-renewal but screen doesn't scroll to the "End Auto-Renewal" button
See attached photo. I can't scroll down to the "Auto-Renewal" button. What am I doing wrong?
-
No option to save blocked numbers
HHi, SSamsung Galaxy s21FE android 15 The phone acted weirdly and slowed down considerably. Had to factory reset and reinstall everything after data backup. There shud be a way to save and restore all blocked numbers.