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Scan Logs - I read various posts about this...
I ran a full scan that supposedly removed a trojan on my computer. Upon the scan finishing I could see the log. I went back in to see the log but that actually started a new scan which I terminated. The only scan I see now is for the terminated full scan. Is there no way to see a scan prior to the last one? I looking under…
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Bitdefender VPN Windows Service - set to 'Disabled'?? (Error)
This has been happening for a while but I wanted to go ahead and ask to see if someone could help to clarify whether this is "normal" behavior or to be expected. Basically, the VPN Host Service: bdvpnservice_1 has had a Startup Type of 'Disabled' for a while now and whenever I try to change it to anything else, this error…
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How can I view some Sport on SBS (Australia) when the website knows I am using a VPN?
I am in NZ and trying to view some sport on SBS in Australia. I have tried the 6 different locations in Aus but the site knows I am using the VPN. Is there a way I can get around this issue?
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2.3gb Fibre issues FIX
So had the upgrade done Friday and no matter what I did I couldn’t get the download to go much above 1.3gb upload was fine 2.3gb, myself and The isp tried everything and after much googling I found a sub Reddit post that said uninstall the VPN element of total security and re-run tests. FYI I don’t ever use it and it’s…
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How to upgrade Bitdefender Internet Security (discontinued) to Total Security?
I recent renewed my Internet Security subscription but have found out that that product has been discontinued for Total Security. Is there anyway I can upgrade to it, free or paying the difference now, or would I have to wait till I have to renew the subscription?
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Changes to EPSecurityService.exe requiring active scan denylist changes?
Looking for more information regarding this situation: Despite adding restrictions for a particular folder, intended to keep EPSecurityService.exe from acting on that folder and its subfolders, the activity is still detected by Process Monitor. Related to this is the sudden need for these restrictions - The motive for…
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iCloud Email Protection
As you offer a security package for Mac, it seems like a glaring omission not to be able to scan iCloud email in same way that you do Gmail and Outlook mail. Why have you not included iCloud as an option for Mac users. FYI, Avast has offered this functionality for a few years…
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Inquiry regarding Bitdefender protection strength vs. the latest Windows Defender
My Bitdefender Total Security subscription is expiring soon, and I am currently evaluating my next step regarding system security. I would like to ask a direct, technical question:How does the current protection strength of Bitdefender compare directly to the latest built-in Windows Defender on Windows 11? As someone who…
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Game Mode question
Does game mod excludes the games by not scanning each and evert read/write file of the game when its game mod is on ?
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Android 17 Advanced Protection Mode Blocks some Bitdefender Security Features
On Android 17 devices, Android Advanced Protection Mode (AAPM) restricts access to the Android Accessibility API. Because several Bitdefender security features rely on Accessibility permission to provide real-time protection, they are limited or unavailable while Advanced Protection Mode is enabled. The affected features…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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How Do I Remove | Disable | Exclude My Files From Being Used by Copilot?
I have been a loyal BitDefender user for 20 years, trusting its Antivirus engine enough to allow it access to my most personal, private files and data. Now I am concerned about my privacy. When Win 10 support ended, I completely opted out of the Microsoft 'ecosystem.' When I saw that the MS Copilot LLM is embedded in the…
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When will a fix for BitDefender blocking Fortnite be available?
For a few days Fortnite has refused to load, instead displaying an ESP-DIST-001 connection error. According to this Reddit thread Fixing ESP-DIST-001 error on PC (Bitdefender) : r/FortNiteBR BitDefender have identified a problem and are working to fix it. I'd prefer to have the official fix rather than the workaround…
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Deepfakes: When Seeing Is No Longer Believing
For decades, people have been told to “trust their eyes.” But in the age of generative AI, that advice is no longer enough. Enter deepfakes, the highly realistic videos, images or audio recordings created or manipulated with artificial intelligence. Yes, we are actually living in the future now. Such content is making it…
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Know Today. Stay Safe Tomorrow. Meet Bitdefender's Scam Radar
We learned that scams are becoming harder to spot, and many of them no longer look like the obvious phishing attempts we were used to seeing a few years ago. Today, cybercriminals can use AI to create realistic messages, fake ads, fake identities, convincing stories, and even creative impersonations of trusted brands or…
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Heur.BZC.ZFV.Boxter.341.1161F01F blocked when installing antigravity
Not sure what Heur.BZC.ZFV.Boxter.341.1161F01F is. Can someone share more insights? Bitdefender blocks it when trying to install antigravity.
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Who is the best agent :) to help me with a long-term Hacking problem?
The latest: impinging on my AI ChatGPT sessions. Going on a very long time and I thought BD was really helping and to some account it was but not enough. Many scans all come up You are Safe. And I am not. Please help. Judi
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bitdefender taking lots of ram and # of processes
so, a new user here, coming from norton, where I was under the impression that norton has a lot of bloatware and it's slow. I just installed BT Total Security and after a scan it seems there's a tremendous amount of active processes and one of them taking some 800mb, even idle (probably the scanning one). Should I be…
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Firefox loading time with BitDefender
I have found some references in the forum, but no answer, so I ask again. How does it come that Firefox (whichever version, including most recent one) takes eons to load when BitDefender Total Security is active on the computer (Windows 11H25). If I restart my computer, and then after logon launch Firefox, I can take up to…
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Why Android UI says CANNOT WRITE TO SD CARD, made to read only
Pls get me a solution, for why the above error comes in my SAMSUNG M31. Normally SD CARD WILL NOT FAIL, Mobile Security installed with BD Total Security.
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How do you verify government-related websites before sharing personal information?
Hi everyone, I've noticed that scammers are increasingly creating fake websites that look almost identical to official government service portals. These sites often ask for personal information, payment details, or document uploads, making them difficult for many people to identify. When I need information about government…
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Trojan detected by Bitdefender, probably false positive
The poker tracking software I'm using has put out an update and it's coming up as a trojan. How do I find out if it's a threat or not. Thanks
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Advanced Threat Defense is disabled and i cant activate it
I tried: Restarting my pc Updating BitDefender Repair BitDefender I tried to activate manually in setting menu but the notification wont go and when i restart the pc is disabled again I dont have any other antivirus I'm using latest win 10 When i click enable nothing happens i dont see any popup or something like that its…
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Phishing URL initially not detected by the antivirus, but detected by LinkChecker
I got an email with a link from [link removed by admin] and clearly it is a phishing link. Bitdefender did not catch it but when I entered it into https://www.bitdefender.com/en-us/consumer/link-checker it says: Definitely Don’t Go There Warning: this link is not safe. Don’t wait until it’s too late. Our top-rated security…
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Did not receive Update v27.0.60.337
To date I have not received the current update 27.0.60.337 released June 12,2026. Can someone tell me if this is a slow release or have I missed receiving it. Regular updates come in, I check everyday for updates. My last update is 27.0.59.334 received on May 25/26. This morning on Safepay Password manager sign showed up…
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Split Tunneling doesn't seem to work for Paramount Plus
I have several entries in Split Tunneling and each seems to work fine. Paramount Plus worked until a few weeks ago and then it stopped loading. If I turn off the VPN, it will work. Any thoughts on resolving this?
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New Scam Alert: Fake ChatGPT Plus "Payment Failed" Phishing
I just spotted this one landing in inboxes, and it’s a perfect example of how scammers are pivoting to target AI users. They’re banking on the "fear of losing access" to GPT-5 or your custom workflows to make you act without thinking. Red Flag Why it’s suspicious The Sender Address The email came from infos@bwb-bonn.de.…
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Bitdefender Mobile Security crashing since June 18th [Fixed]
On several of our phones, the application keeps crashing/restarting/crashing on Android phones (Google Pixel 8), even after uninstall/reinstall. On one phone it started to crash today after updating the app, on another one same situation without any update at least for a week. This is blocking some apps access that hace…
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Why does Network Type only show WiFi and not the SSID of the network?
I am having some issues accessing clients on a local WiFi lan. Two machines are running Windows 11 and Bitdefender and another is a Mac running Eset. Under Protction-Firewall-Network Adapters I see WiFi and. can set the connection type. in WiFi Security Advisor I can set individual SSIDs. If I only set WiFi Security…
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How to enable access to local network (NAS) with VPN enabled on macOS?
Apparently there is supposed to be an option "Local Network" in the settings but it is not there on macOS. This service is useless to me if I cannot use my local network without disabling the VPN.