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I think I may have restored a dodgy file (virus?) by mistake. re-quarantine/delete?
How would I quarantine the file again? In threat report it says "file restored by user" but no options to put back into quarantine or delete: The item hkey_users\.default\software\microsoft\windows nt\currentversion\appcompatflags\compatibility assistant\store\c:\windows\temp\rarsfx0\installer.exe was restored at user…
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VPN constantly needs to be logged into...why?
I've used BitDefender VPN for two years. Since renewing my membership it now needs to be logged in, new configurations accepted everytime I log onto my MacBook. I am currently running Sonoma, but even on the OS before I was having the same issue. Please help, it is very frustrating!
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Bitdefender Digital Identity Protection: Frequently Asked Questions
Check the article below for a selection of frequently asked questions and more insight on the added layer of protection, that is probing the deepest corners of the web to keep your digital footprint..yours!
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Why is it that my browser hasn't got its location not showing when vpn is engaged?
My browser used to show its new VPN location "i.e. Manchester" now it's showing my real location like Toronto I think it's linking to my new location but why would it now show my original location?
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How to Use Fluxus Executor Safely Without Antivirus Issues?
Hi everyone! I recently started using Fluxus Executor v2.691 for scripting in Roblox, and it seems really powerful. Since I always want to stay safe, I’m making sure it doesn’t trigger antivirus alerts or compromise my system. I followed this *** guide and it helped a lot. Has anyone tried running Fluxus Executor with…
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difficile de choisir!
salut comment allez-vous! 3 compte Bitdefender j'adore😁 simultanement .Cordialement
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!
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Adding Zoho email to outlook 2023 fails
I am trying to add my Zoho email account to my Outlook 2023. I can log into my Zoho account online, trying to add it to my Outlook is another story. I have tried both the imapi and pop settings. Was wondering if the BD firewall was blocking this and how to add an exclusion
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How can I be sure my device is not infected?
Good evening. Please bear with my long post because I want to make sure that whoever responds has all details that are necessary to help. Apologies if it is a long-winded explanation. Yesterday, I was talking to somebody and had Google Images open as I was trying to find screenshots of a show. If you’ve ever used Google…
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Bitdefender Online Threat Prevention alerts
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?
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Kicked out of Bitdefender VPN - saying need upgrade/reactivation
Hi - has anyone else recently been kicked out of VPN saying that I need upgrade/reactivation? My Administrators are saying our subscription is up to date and they do not know what the problem is.
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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Suspicious web page detected
Hi everyone, I have a question. I keep getting a notification from Bitdefender Antivirus time to time, not very frequently, about a suspicious web page: Feature: Online Threat Prevention Message: The page *** has been detected with suspicious activity. It is not recommended to continue browsing this website. I have no idea…
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how to renew subscription
I have a new windows 11 PC but the Bitdefender didnt migrate from my old machine. An email told me I have 12 days left and I should renew, but when I go into BD the buy is greyed out and unresponsive. I have Downloaded a new version onto my new machine and it has performed the scans but I still cannot buy the program. Can…
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Notice-malware not detected?
I have a Notice that pops up every minute or two telling me: 13 Viruses Detected! / from eroronf.co.in / Your browser is infected! Action required! The message disappears after about 5 seconds. Clicking on the popup Notice loads Safari and attempts to go to a phishing page. This is blocked by BitDefender. I ran a Full…
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VPN and connecting to WiFi
Probably dumb question but I have just installed Premium Bitdefender on my 3 devices as I am currently travelling and the local Wi-Fi I have been using at my hotel kept saying it was unsafe. Question: under Settings, my VPN is showing as connected; do I still need to turn on Wi-Fi which is still the unsafe network and…
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Since a few days after a while VPN slows down the internet speed
I have updated my modem and restated it. Are there more people having this problem? And if so, what is the solution?
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Subscription Refund
Hi, I accidentally added an anti virus plus subscription to my current central account which I already have total security on. The subscription was suppose to be added to my other central account. So I just brought another anti virus plus subscription and added it to the correct central account. I want a refund for the one…
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Is VPN included with my "Antivirus Plus" subscription?
Is VPN included with my "Antivirus Plus" subscription?
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Why does Bitdefender keep requesting to complete a USB Scan
Recently purchased a new PC with Windows 11. I keep getting intermittent messages that I have a USB that needs scanning. There is no indication as which USB. I have a number of them so even if I ask for the scan to go ahead I still don't know which one was completed?
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Why is Bitdefender Central telling me my PC is not protected when it is?
I keep getting a message to say my PC is not protected. I try to update the protection, but it stalls. I then run an analysis and my PC tells me that Bitdefender is working. Any ideas?
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False Positive on Path of Exile (WeGame Release)
I was playing Path of Exile on WeGame client and the game freezes. The game is seemingly being falsely flagged by Bitdefender's ATD. The game is obtained and downloaded from official sources. Affected files: WeGameApps\rail_apps\流放之路(511)\PathOfExile_x64.exe
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Hello, About every second day or so, I keep getting a message,"RESTART TO UPGRADE".
Thank you
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Activating on my Samsung S23Ultra Android and on my Mac Book Pro was EASY
I just finished having a look at my Bitdefender subscriptions and took a few minutes to activate the subscriptions that I totally forgot I had. It was incredibly easy and straightforward. Having that extra buffer gives one peace of mind that is invaluable today in a climate of a tsunami of spam and scam emails, calls and…
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Does Bitdefender Free clean at boot-up?
For the first and only time, I saw a strangely generic block of white text when booting up my Windows 11 Lenovo laptop. It read along the lines of the linked post, but was laid out with slightly different text. Still along the rather generic lines of "your" so-and-so "antivirus" is cleaning. Is this a legitimate part of…
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bitdefender ask me to disable the secure dns option in edge
Bitdefender ask me to disable the secure DNS option in edge (for the reason that the edge browser uses the DNS of my isp which might not be secure) and recommends me to use bitdefender vpn instead. I have a bitdefender licence with only 200 mega of traffic included so i cannot rely on that. So i checked the dns of my isp…
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Microsoft Office Proffesional Pro 2013 Edition- Nu pot adauga in profilul Work executabilele
Bună ziua, Am nevoie de ajutor pentru a adăuga toate aplicații în profilul Work Bitdefender. Microsoft Office: Word (WINWORD.EXE) și Excel (EXCEL.EXE). Momentan, doar EXCELCNV.EXE apare. ChatGPT Desktop App: doresc să adaug aplicația pentru a nu fi acceptata in acelasi profil.. Am încercat să rulez Bitdefender ca…
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alerte permanente
bonjour à l'ensemble de la communauté, voici le message que je trouve en permanence lorsque j'ouvre la notification, conduite à tenir ? msedge.exe a tenté d'établir une connexion à sync.adotmob.com en s'appuyant sur un certificat expiré. Nous avons bloqué la connexion afin de protéger vos données car les sites web doivent…
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How to check the status of a ticket
Hello, I submitted a support ticket and received a ticket number but I am cannot find a place where I can check the status of my ticket. I checked the Central portal but no luck. Thanks.