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Bitdefender detected an infected message
I turned off the email scaner and disabled the plugin. How is Bitdefender still accessing and deleting email messages ?
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Firewall rules: extending rules to subfolders
Many software programs today create temporary executable files (which ask to connect to Internet) in random folders. An example is Visual Studio's BackgroundDownload.exe file, which is continually created in folders like…
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Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
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My Bitdefender version hasn't updated to the current build though it's been available for weeks.
Hello, I just have seen that my current bitdefender version still has the second-to-last build 27.0.55.296 upgraded on December 8. On the homepage I have found that the up-to-date build 27.0.55.298 had been released on December 11 already. I always update my Bitdefender right after starting the PC with a right mouse click…
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W-11 - System Scan - one drive
when i do a system scan, i am given the option to deny access to a site. BD says if i do not deny it they will allow access. One of the scans is - OneDrive.sync.service.exe Do i need to allow access. I do not use One Drive.
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My acces to my Mexem account is denied . Probably caused by Bitdefender.
How can I get acces to Mexem
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How do I move a device from one Bitdefender subscription to another?
I have BD total security (5 licence) on 5 devices. I also have BD Premium security Plus (10 licence) on a different 5 devices, so I have 5 spare seats on premium. (see pics) I want to cancel the 5 licence 'Total security' and put all devices on the 10 licence 'Premium security plus'. The instructions say to go to 'manage…
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and idea inside of a box!
i have an idea which will make this a greater chance for Bitdefender and thanks for @Gjoksi for helping me a bit Bitdefender should add one more device and it is a screen protector a screen protector will help to protect from to much screen and and its like a sunglass as an example and this should and in the free…
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Do iPhones work as well as Android phones with the Bitdefender Mobile Security app
We have an android tablet and 3 android cell phones (Samsung Galaxy, various models). They all work great with the Bitdefender Mobile Security app. But 5 years ago, when we first switched to Bitdefender, my wife had an iPhone which did not work as well with Bitdefender. She is ready to purchase a new phone, and is weighing…
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Autofill suddenly stop working on windows Chrome
Securepass autofill suddenly stop working today on my windows chrome browser, it was still working fine yesterday. I switched back to old bitdefender password manager, and the autofill works fine. Appreciate any help, thanks
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Claude Desktop MCP Servers - Triggering Disinfection
I am using Claude Desktop and have a few MCP servers that have access to my browser and desktop. Every time the MCP server performs a function (such as editing a file on my computer or similar 'write/update' activities, Bitdefender is treating this as a threat and it deletes the MCP server exe or related files. How can I…
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Help! I cannot enable exploit protection
I try to enable it, but whenever I close the app and open it again the exploit protection is automatically set to off again. I tried running the app as administrator but it does not work.I have restarted the system. I have reinstalled Bitdefender and i still cannot enable it.
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If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged?
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged? in case of damage in virus database or the software will it tell you that files are damaged and need to reinstall?
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Bug: clicking on "I understand the risks, take me there anyway" does nothing.
Bug: clicking on "I understand the risks, take me there anyway" does nothing.
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Rinnovo con upgrade
Ciao a tutti, ho rinnovato il mio abbonamento Total Security Family con upgrade a Premium Security Family. Cercando di attivare il rinnovo mi segnala che: Impossibile attivare un altro pianoforte familiare Fai già parte di un piano familiare e non puoi registrarti in un altro. Come risolvere? Grazie
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Is free VPN good?
have the answer here and tell me is it great or the its for only useful for working on other websites
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We couldn't complete the activation flow. Please start again.
My account for email protection ended I tried to reactivate and got the error above I have since removved it in BitDefender and tried to re enter the email address but it just keeps opening up the browser and gives this error after I go through the motions. I also removed Defender from my Google account still no luck why…
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the virus.....
an unknow virus had been spreading slowly by slowly it was made by an developer which this virus is one of the most dangers of all time i cannot tell you but beware of this virus as in 2026 of this new year it as now started its mission… BEWARE PEOPLE I HAVE SEEN IT ONCE BUT NOT ANYMORE….
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will you help this company?
i have a question my fav company game make sandbox have a game call blockman go in short B.M.G . this game as been my childhood and ever since i have bad dream cuz i the game as few issues and they cannot even fix it properly. so will you Bitdefender, help this company by any chance?
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Need Premium VPN for travel outside home country?
I have the basic version of Bitdefender VPN on my iPhone, but I'm wondering whether I need the Premium version when I travel to Mexico. I live in Canada. Will I be able to connect to the necessary Mexican VPN servers if I just have the basic version?
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Loging into the expert community
Since Dec.16/25 I have been unable to sign into the community , the 2FA codes do not work when sent, message OOps something went wrong please try again later. I have tried several time and also have changed my password a few times. I have an open ticket to support 1010795712, I have tried all the things they say to do and…
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subscriptions
Hello, I have 2 subscriptions. 1 not active, 1 active My SecurePass informs …. No active subscription How to delete 1 not actiive subsription …?
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Bitdefender total security incorrect language in notifications
Hi everyone, I'm using the Dutch version of bitdefender total security and there is a mistake in the language in notifications, for the notifications of the previous day it says it in English not Dutch, "yesterday at" should say in Dutch "gisteren om".
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Bitdefender Total Security v27.0.55.298 threat detection pop up issue
Hi everyone, I have a fresh install of bitdefender total security version 27.0.55.298 and I'm not getting the pop up message when a threat is blocked. The blocked threat does show up in the notification tab.
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Safety check - "Infected web page detected"
While I was browsing archieve org for old internet content I was redirected to a web page showing sad grey Google Chrome faces, as if the page wasn't working. Then I got a critical warning from BitDefender as in the title. BitDefender says it has blocked the infected web page and that the critical warning was because the…
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Bitdefender's taskbar icon is blank
Bitdefender icon has been changed in the task bar when its opened. Why ? is there any fix?
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Problem with .NET Framework while installing VPN Premium
Hello, I added the VPN Premium utility to my basic BitDefender subscription. At the end of the activation and installation of VPN Premium, I received the following message from BitDefender: “.NET Framework 4.7.2 or later is not present. Please install it to continue.” I tried to install version 4.7.2, but the system…
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Password for Bitdefender definitions
If I want to change any of Bitdefender definitons (like Privacy » Protection for Audio and Video) you need to enter a password (this defintion is under Definition » Manage your password). This passoword IS DIFFERENT FROM BITDEFENDER ACCOUNT PASSWORD. Problem is that I cannot get to the configuration as Bitdefender keeps…
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Security - Firewall - Scrolling does not work and VMware shared NAT network connection
Dear Bitdefender Support, In the Bitdefender Dashboard under Security → Firewall, the scrolling does not work. Because of this, I cannot see all firewall rules or the reason why my VMware Workstation Pro virtual machines lose network connectivity when the Bitdefender Firewall is enabled. When I disable the Bitdefender…
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Scan a Motorola mobile from a Laptop
Dear Sirs, I have a Motorola mobile phone which is continually plagued by pop-up ads. I cannot download an anti-virus directly onto the phone, as the pop-ups keep blocking it before I can complete the instructions to download. When I clear the pop-up, it takes me back to the start of the setup every time. Can you help with…