Just wanted to say thanks for the amazing deal and adding 2 extra devices question

Hi, I just bought 3 YEARS of BD IS for 3 users for 95 AUD (60 USD) with the coupon in the Edge browser shopping. This is insane and not to have to think about my security cost for 3 years has made me very happy.

I think I made one booboo though, cause it is still so early here and I just woke up - I think I should have chosen 5 users as there's now a mac in the house plus 2 phones, and it would have left me a seat for an extra PC. I can't see any way to add users, and if I pretend I am doing a fresh transaction, with the coupon it would have been only like 15 AUD extra for 3 years for those 2 extra users.

Is my best course of action to refund and re buy but for 5 users/3 years, before the coupon expires (it's 50% off so it's a massive coupon I would not want to miss out on), or wait till all 3 devices are in use and then the "upgrade" item will appear for me on my subscription in BD Central? Or will the latter be WAY more expensive to just add 2 devices to the current subscription, than buying it outright?

Thanks again!

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Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
Regards.

BAV

Yeah I was hoping someone who works for BD might see the post here, but thanks for the info and if I haven't had any replies here from BD staff I'll contact them tomorrow. Cheers.

Gjoksi

Hello again.

@Alexandru_BD works for Bitdefender, that's why i tagged him in my comment.

Cheers.

Flexx

To add here, you can also get in touch with Bitdefender support via chat to get immediate information.

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards