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How To Remove Old Orbi Router with Inactive Subscription
A While back I upgraded to a new Orbi router. I have an active Netgear Armor by Bitdfender subscription my my NEW Orbi router. My old Orbi router still shows on my profile with an inactive subscription. I cannot find a way to remove my old Orbi router from my profile. Please help
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Family Plan for Android - Singapore
Hi, I am located in Singapore and heard great things on Bitdefender and I would like to give it a try. Current, I have 6 mobile phones and 3 tablets, all Android based and shared within the family. I have a Google play family account and we shared subscription. I browsed thru the app and couldn't find any plans that will…
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I have product key
how can I activate
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Can't access a web page even if I disconnect VPN
I also did split tunneling. I'm also having trouble with Microsoft Defender blocking me too.
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Does Bitdefender Password Manager auto fill usernames and passwords on Windows Chrome
Just installed Bitdefender total security with password manager. Imported my password info from Kaspersky. The information for various accounts is correct and I've enabled auto Login on some accounts to test the password manager. However, the username/password information is not auto filled even with the auto login feature…
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Inflight entertainment and downloaded movies.
hello. VERY new to bitdefender. When I travel I like to connect to inflight entertainment on the airline wi-fi and their app to catch a movie. Bitdefender does not like me doing this. I had to crawl into the bowels of my setting to turn off a VPN setting (don’t know much about this) which seemed to remedy it but made me…
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Youtube TV unable to set home location using Bitdefender
I used split-tunneling and put tv.youtube.com and Bitdefender stripped the tv. part off the address. When in Youtube TV, it does not know where my actual location is and puts my location at the Bitdefender assigned location instead. How do I get this to work?
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How do I block ads with BitDefender?
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Two-factor authentication not possible
Good day I have created a new account so that I can describe my problem here in the expert community and also download a test version so that my newly formatted notebook is protected. I lost my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when I…
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I'm trying to install Password Manager on a second iPhone but I'm asked for my password.
How can I install the app on a second phone and establish another account for passwords?
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Android phone, camera takes 10 seconds before video starts recording
After installing BD on my Samsung S8+ , instead of the video recording like it use to when i press the button it takes 10 seconds. when i look at the recorded video that 10 seconds is like I still picture. I also did a factory wipe of my phone prior to installing BD. So to be fare not sure if it was the wipe or the BD.
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Beware of targeted scams - Essential advice for college students this Fall
As the fall semester begins, college students are returning to campuses across the country. With the excitement of a new academic year comes the unfortunate reality that scammers are also gearing up to target students. The Better Business Bureau (BBB) has issued warnings about the rise in scams specifically aimed at…
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Original Issue with Bitdefender VPN: Seeking Resolution
Hi Everyone, I'm experiencing an issue where my Bitdefender VPN disconnects randomly, showing error 8200 (Broken Tunnel). I've reinstalled the software multiple times and logged in and out several times. Flushing the DNS seemed to work temporarily, but the issue resurfaced after a day or two. Unfortunately, I can't find…
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Which Product is right for me?
Hello, We are a small company with seven users (5 Macbooks and 2 PCs). We do not have our own servers and use GoDaddy's email service and Microsoft's cloud services. Which product and set-up is the best for us? Thanks, Alex
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Unable to install Total Security,
I uninstalled Bitdefender Total Security by mistake while reinstalling it I got a message saying "Uninstall Iolo antivirus" which I have not had on my laptop for months, I have searched for remnants of Iolo Antivirus/Iolo System Mechanics in programs and register and deleted what I found but I am still unable to reinstall…
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Question About Password Manager Menu And Access To Passwords
How do I go about editing passwords and other information contained in Password Manager. I am not seeing any Menu dropdown anywhere when I open the Password manager.
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Query About Detected Suspicious Web Page. Any Help?
This is my first posting here and I'm not sure if this is the right spot to do it, so I apologize if it's not. In my warning notifications I keep getting a reference to 'Suspicious web page detected', and that 'the webpage *** has been detected as suspicious. Although the page is not blocked, it is not recommended to…
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One dangerous link found
One dangerous link found. What should I do
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Rules reset after restarting PC
Hello. I have alert mode switched on so I have full control over what applications can connect to the internet. However, every time I turn my PC back on, all the rules have been deleted. Incredibly frustrating, as I should only need to set them once. Is there a solution, or another bug in the programme? Thanks Chris
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How do you get Mobile Security for Android to stop showing 12 days trial left
I have purchased Bitdefender Anti-Virus Plus and have also installed it on my Android phone following the links etc from Bitdefender Central. However, every time I launch it it is showing 12 days of a trial left. How do I get that message removed.
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windows updates
Why does bitdefender say in notifications that there's a critical windows update, but if I go into windows and check for updates, it says I'm up to date?
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Full system scan caused hard crash
Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not…
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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VPN and Web Protection
Do I need to use both VPN and Web Protection at the same time? and if so, Why?
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How to download iPhone Bitdefender
I bought BitDefender for my iPhone but it won’t download. I get this message: Oops, it seems there was an error with your request. Please try again later. I bought it because I’m getting Text messages on my IPhone saying my phone isn’t protected, McAfee expired, 150 pictures downloaded from my iCloud. Will bitdefender be…
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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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Explanation of Subscription Agreement?
3.1, Your Responsibilities: … "All messages You transmit through Bitdefender Solution shall identify You as the sender." What, precisely, does that statement mean? Does Bitdefender have a means from which a user can send messages from within the Bitdefender application? Does it somehow tag emails or messages from other…
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Googleadservices blocked
Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.
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Way to "pause" parental controlled profiles without having to manually remove exceptions?
As the title says, is there a way to "pause" parental controlled profiles without having to manually remove exceptions? For example last night I was fiddling with my child's phone and wanted to see if I could pause some of the sites I have restricted without having to delete the exceptions manually. Can I "pause" the whole…
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VPN Mac OS shuts off every time I stop using computer (MacBook Pro)
(Only 2 Mac categories? Neither relevant.) I work, it's on. I walk away and come back, it's off. Of course, most of the time I never remember to turn it on since this happens many times a day. I don't close the laptop lid either. Mac OS 14.6.1 Bitdefender VPN on my iPad Pro and iPhone don't have this problem.