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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Will Bitdefender Anti-Tracker/Ad-block be updated to Manifest V3?
See this article, which states "coming soon". I believe it is already in there, but when Google disabled Manifest v2, then Ad Blockers will no longer function it seems. https://arstechnica.com/gadgets/2024/08/chromes-manifest-v3-and-its-changes-for-ad-blocking-are-coming-real-soon/
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What were the updates in Antivirus for Mac version 10.2.1.5?
Hello. What were the updates in Antivirus for Mac version 10.2.1.5?
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Think or Swim Updates
Couldn't update Think or Swim this morning. Screen was stuck on installing updates. I removed/uninstalled Bitdefender (turning off the firewall didn't help) and then Think or Swim (tos) connected and updated per usual. I haven't reinstalled Bitdefender just yet. But the Windows firewall (run on Win 11 by default if no…
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Bitdefender Antispam Settings, IMAP, and Quirks
I have 10 email addresses in Thunderbird: 9 use IMAP and 1 is from my website using some mongrel package from my web host. My current download of BD's Help doc says BD doesn't do IMAP; however before I saw this, either I, or BD default, enabled Antispam and Thunderbird had a new BD Antispam add-on, plus, curiously, newly…
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Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
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VPN & naming device
In Bitdefender Central how to name the devices at the dashboard
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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DISREGARD - How to open Password Manager once addin installed and logged in
I have sorted this out, please disregard -------------------------------------------------- Hi, I install the password manager addin extension for Firefox, and then sign in, but from there the I can't see how I can access and edit the passwords I imported from my wallet. When I login to a site, it asks if I want to save…
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Strange Detection from Google search
Hello, I just had a strange threat detection after running a simple Google search. The detection was for GT:JS.RogerDldr.1.EB4FB741 and it was located in the Firefox profile's cache2\entries folder. It looks like the detection happens immediately after doing a simple Google search for "ak69" (Japanese hip hop group) so not…
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Bitdefender Box install Issue?
IMAGE: Networks related to my bitdefender box install. I am not an advanced user of Bitdefender Box 2 and recently had to reinstall the box after an extended power outage. Customer support was great the last time I called, a long time ago, but this time there is only email, and the response is very slow, and doesn't really…
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Dns leaks
I'm concerned about the results of my recent DNS leak test. The website is displaying a fake IP address that doesn't match either my original IP or the one provided by BitVPN. I've attached screenshots of both normal and deep checks for your reference. If this website is providing inaccurate results, please recommend a…
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Is there a more expeditious way to enable autofill in SecurePass?
Bitdefender SecurePass and Safepay analysis I imported my data from Bitdefender Password Manager into SecurePass , installed SecurePass on all of my devices (MacOS, iOS, iPadOS, and Windows 11), and removed the Bitdefender Password Manager from my devices. I was successful in signing in to my bank account website via the…
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Brand New Windows 11 Pro PC And Search Advisor Still Doesn't Work In Bing. Any Fix For The Issue?
I know there've been several discussions about this issue going back to 2020 (or even earlier) , but in this case it is a pristine environment: Brand new Dell XPS 15 9520, Windows 11 Professional, nothing installed by me yet except Bitdefender Total Security. No other browsers installed yet. Just Microsoft Edge. And yes, I…
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Vpn's visual
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Notification improvements
Hi, It would be nice if the current notification style can be tweaked to have an inproved look and experience for users. Maybe add a bit of transparancy and make it more appealing
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Bitdefender's update interval is set to hours
The update interval of Bitdefender has been set to 8 hours since one of the product's updates a few months ago. I have multiple times turned it back to every hour and it keeps reverting to "8 hours". This setting is set without any usage Profiles being active at the time. Is this a bug or is the new default update check…
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Is there an updated version of Safepay?
My bank complains that my browser is too old to support their security measures.
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Manual scans that repeat twice
Hi @agozob and @Alexandru_BD, i noticed that in the latest version of BMS after performing a manual scan, two or more manual scans are automatically performed after a few minutes. Is this normal or is it a bug? Below are the data from my smartphone Realme 8 5G with Android 13:
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Gravity on Premises wont boot on HyperV
Hi, I just find out that "Bitdefender Endpoint Security tools" cannot communicate with the console! I looked at the HyperV (where Gravitiy on Premise is) and discovered that it is stuck in a never ending booting loop! I used an older snapshot, same issue… It cannot pass this point: Btrfs loaded, crc32c=crc32c-intel Any…
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Unable to login to a website using Safepay and some sites don't open automatically in Safepay.
Have only installed Bitdefender since Dec 2023. Have had a few problems logging into some websites - mainly financial or government but solved by going to homepage first rather than using saved login page. But the latest problem I cannot solve. It is an Australian Government website. I can successfully login if not using…
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Why would sites that connected with VPN engaged suddenly require tunneling to keep from timing out?
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SecurePass: How do I change Master Key Pass?
I just switched over from BitD PasswordManager, how do I change my Master Key Pass?
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Bitdefender SecurePass - An Easy Lock Button?
G'day Bitdefender Team! I'm enjoying the new SecurePass feature, albiet slow at times but my main negative point towards it, is there is no straight forward way of locking down the extension so no-one around my desk can access it. Sure, I could go the ol' screensaver type lockout/password route…but frankly, the piece of…
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Wrong Credit Card Number Entered by BD
I'm a new user of BD, but an experienced computer user. Win11. I decided to subscribe to a new service, Greekpods.com, for language learning. When it came time to supply the credit card number, BD filled in a number unrelated to what I had stored for that card. I checked several times to be sure I'd picked the right card…
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Family Plan vs current plan
Hi, I am confused by online offers to upgrade my current plan - Bitdefender Antivirus. The family plan is attractive, however, I have some questions. 1) does this replace my current plan, or is it in addition to it? 2) I got two offers in my account, one for $59 and another for $69. What is the difference? I would be…
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Not sure what this is...
I went to this website spelled the medical website wrong…. [linked removed by admin] and download a guardmate.msix - anyone know if this was a virus, dangerous? Bitdefender did not detected this as virus, google search came up empty, malwarebytes nothing…
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App Lock shows not all of my apps and shows apps whom are not on my mobile
App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…