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How to upgrade to NETGEAR Armor Plus
Received the email "You are now eligible for a FREE upgrade". I click the button and link to a website, then shows "Unfortunately, you’re not eligible for this offer." What's going on?
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RAM Usage Variations
I still don't quite understand why the "bdservicehost" process goes from using about 400 Mb of RAM to even about 70/80 Mb while using the computer. Why is there such a big difference in RAM usage? Couldn't it always use about 70/80 Mb?
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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Feature request (from Kaspersky product)
I randomly created a Kaspersky account to check the features integrated into the Kaspersky product, which can be considered as feedback for the Bitdefender product. 1) AntiBanner & AdBlocker: This feature blocks ads and protects privacy on main web browsers such as Chrome, Edge, and Firefox (for the time being, until it…
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What is the future of the Bitdefender box ?
Hello all, what can we expect in the next bitdefender box ?
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This WhatsApp screen sharing scam cost one woman £20,000
In a disturbing example of how technology can be used against you, Felicity Campbell, a resident of Nottinghamshire, recently fell victim to an elaborate fraud involving WhatsApp’s screen-sharing feature. This one mistake cost her approximately £20,000. How the scam unfolded The incident began when Mrs. Campbell responded…
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Windows 11 computer gets slower and slower loading pages and programs
I've been using Bitdefender for a few months now. It seems that everything I open (programs, web pages, etc. takes a LONG time to load! I've tried running Ashampoo Windows optimizer, which clears caches and other things known to slow computers. It is annoying, because I have to look up my password on each program I use…
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How do I register my Outlook email?
When I attmept to register my Outlook email (msn account), the process fails again and again. What could I be doing wrong?
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Web Protection being disabled almost continuously
Bitdefender Mobile Security’s Web Protection feature is constantly being disabled on my new S23 with Android 13. Even after manually reactivating Web Protection, it will turn itself off again almost immediately, and then it will suddenly work for a day or two before being disabled yet again. I had this issue occasionally…
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VPN Mac OSX 15.0 Sequoia
After upgrading to Sequoia, VPN will not work. I go to connect the vpn and I get the screen for allow…however It looks like the privacy and security pane in general you do not actually see BitDefender VPN in the list….there is one mention under local network…but nothing jumping out to say allow like it was described in…
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Resetting of bitdefender should not need re-installation of the product
Bitdefender Password Protection should offer a password reset option for home users, similar to the feature available for business accounts. This is crucial because downloading and re-configuring the entire product in case of a forgotten password can be time-consuming and inconvenient, especially for users with slow or…
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Pixel 6 vs Pixel 5
Is there are a big deference between the cameras and performance of these two devices? is it worth for buying pixel 6
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Issue with Profile Auto-Switch due to Webex Application
When using Bitdefender's automatic profile selection feature, I'm experiencing an issue where the Work profile remains permanently active at the end of the day. After investigating the issue, I was able to determine that this behavior is caused by the Webex application. The attached video demonstrates the problem and its…
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Cannot Delete Recovered File
After manually restoring a quarantined file that I know to be safe, I can no longer delete it. I am told that I need administrator permission, even though I am the only user on this device and can use administrator permissions elsewhere. Not even bitdefender's file shredder works here. The folder is already listed in BD's…
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my ip disconnects after a few second.i get error code 301
error code 301 when trying to connect on dashboard
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Bitdefender VPN
Hello, I wanted to know when the VPN for Apple TV will be ready. I previously made a post about the same thing, and they told me that they would be implementing it by the end of 2024, but I just wanted to know the status of it. Thank you very much for your attention. Regards, Lisandro
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talk to chat
I need to reset password manager
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What is Bitdender_2 in my Total Security under Firewall Application access?
There is nothing about Bitdefender_2 or any explanation about what it is and what it does? Can someone tell me exactly what this new description of Bitdefender anti-virus really is? When I google it, I get results about BOX but no reference to Bitdefender_2. I have also seen Bitdefender_1
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GravityZone Business Security Enterprise IMAP mail scan
I'm testing gravityzone business security enterprise and I can't find any option for checking IMAP email on the clients (configured on Microsoft Outlook and Thunderbird). I only found options for smtp and pop3 scanning. I don't want to believe that this type of email is not checked, can you tell me how I should configure…
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VPN Premium connection problems
Hello. I’m reaching out to inquire if you’ve been experiencing issues with the VPN. Over the past few months, we’ve noticed that the Bitdefender Premium VPN tended to disconnect, starting with one or two PCs. In addition to this, we’ve encountered instances where the internet network is disrupted (The “not connected” icon…
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Computer slows down after installing Bitdefender Total Security
After installing Bitdefender Total Security Windows became less responsive, it is slower. After clicking the volume control on the keyboard, it takes 1-2 seconds for the system to respond. After hovering the cursor over the icons on the taskbar, it takes about 2 seconds for the icon to light up and be ready to click.…
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Black Colour Screen on Boot After Installing Bitdefender Windows 7
Hi everyone, Full black colour screen for a few minutes on boot after installing Bitdefender. It happens before I even log in, just the mouse cursor over a black colour screen. Once it finally loads, everything works fine. I searched online, and it seems other people have this issue too, but I have not found any solutions…
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Automatic Payment OFF
Hi, My renewal date is coming up and I need to take it off of the Automatic pay. I went to Settings but the "My Payment" & "View" info is not there, Just My Name & D with the Bell beside it only up Top … The Security says on 1 Device /Install (white button) The other 2 buttons are Blue to install or activate (Not needed)…
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How can I update Safepay? My bank rejects it because it is obsolete....
How can I update Safepay? My bank rejects the Browser because it is obsolete.... 😕
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App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
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Bitdefender VPN and digi online
Hello, since a few days I cannot use digi online with the VPN, an error message pops from digi up about wrong operationg system. Can you do something about it, or do I have to switch vpn? Thanks
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Internet not connecting after turn on the BD VPN
Hi, I’m recently with a problem that my internet do not connect if I chose locations like Brazil, Portugal, Argentina the USA… But it does connect when I chose the UK or Ireland. I am currently living in Ireland. This problem is just on windows, in the cellphone iOS using the same network I do t have this problem.
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Windows 7 Bitdefender VPN breaks the system
I love bitdefender. Hands down the best computer anti-virus software there is. So I have person who loves Windows 7 and does not want to use Win10 or Win11. Bitdefender VPN installs automatically which destroys the ****** Win7 system. hangs, will not shutdown, ****** nightmare. This problem continues to occur after I…
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VPN
I have been using Bitfender security on multiple devices for quite a while now but I am considering using Bitfender VPN upgrade.The problem is cannot figure out if thee VPN subscription also covers more than one device.If someone know or can direct me to the answer it would be much appreciated.