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How to stop the USB Immunizer popup
Hi: The Immunizer was installed with Bitdefender and the popups are a pain. But I can't get rid of them. Everything in Notifications is turned off. I even wiped Bitdefender off my desktop and installed again. No luck. I don't need or want the Immunizer. Any advice please? Thanks Donald
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Subscription Tracking
As an older retired kind of computer aware, I help lots of the local elderly with their computer issues. Since many of the issues relate to security (they all love bottomless internet ratholes), I "purchase" a BitDefender license that supports multiple devices (10 in this case). I try and document each of the neighbors I…
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Does Bitdefender offer a 2-year subscription for the Premium Security package?
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Bitdefender security keeps uninstalling com.google.android.trichrome library
I keep getting notifications about Bitdefender removing com.google.android.trichrome library during an install scan. This library is supposed to be part of the Android WebView and safe. So why was it removed? According to Play Store the app in question that was installed was Bitdefender itself. So this is very dubious.
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New Windows 11 coming in 10 Days. How to Reactivate Bit Defender on it.
Hi, I have no clue about computer talk. I never took it. I have a New Computer with Windows 11 on it coming by Oct 22-24th 2025. My BitDefender is Good till Dec 1st 2025. I don't know what 2 do to Restart the remainder Days of My Bitdefender on the New Comp. I Don't even know if I can even use this computer after Oct 14th…
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Minds.Park removal
Greetings, My Windows 10 PC has a malware known as a Chrome Extension Minds.Park. I've sent Bitdefender logs over two weeks ago. They lost the first logs, after I uploaded the logs again I got a generic answer to uninstall and reinstall my browser. I did that a month ago and it didn't work. They never shared what the logs…
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SMS Links not scanned - Mobile
I did some testing on my Android mobile phone which has the latest OS and application software updates. Links in Whatsapp, Emails, etc are being scanned, however, links in SMS text messages are not. I confirmed this by watching the 'Scam Alert' page while testing. The 'Links scanned in texts, notifications, etc…..' did not…
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Allowing access to Windows Hello
Hi, I wondered whether anyone has worked out how to allow Windows Hello to access the webcam to allow log in using facial recognition? It looks like BitDefender blocks it and I can’t find how to add it as an exception. Thanks
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Bitdefender Total Security VPN
I'm having a problem getting to a eu website for Kaspersky. I always assumed with a VPN my computer was hidden and I could go on a site ban by the US government because whoever or whatever couldn't detect where on the planet mu PC was because the VPN was on hiding my IP address and region. Does anybody know why I can't get…
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Gigabyte secure boot firmware
Good morning, I have recently ran into various anomalous boot behavior on my Aorus x670 Elite AX Rev 1.2 After patching to the latest firmware, I noticed the following things might have tampered my Windows in ways I want to ask about: as soon as Windows 11 Enterprise (Secure Boot ON) finishes installing, the firmware asks…
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Does Malware analysis in Linux consumes a certain amount of space in /tmp?
Do you know if the Malware analysis in Linux consumes a certain amount of space in /tmp? --> I've found, random, issues related to /tmp storage on a server and it always happens in the time window where the daily scans run (between 17h and 20h approx). Also see empty files in /tmp that are locked by application processes.…
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Hi, can you tell me how to fix the error message in the attached file?
https://us.v-cdn.net/6031943/uploads/HJY5SJ2HHGSZ/errore-vpn.pdf
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Why does bitdefender not detect a browser hyjack?
Hi everyone, For several months I’ve been struggling with a browser hijack that affects all browsers — Chrome, Edge, and Firefox. No matter what I do, it keeps coming back. I’ve tried everything I can within my limited technical skills to remove it, but without success. When it takes over, the search address changes to:…
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Master Recovery Key
I need a new recovery key even though I am copying from a picture, the key is not accepted. The caveat being, I don't know where to go to change it. There is a place suggested on the internet but don't know how to get there.
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How do I interpreters the Notification Warnings List!
I just looked into Bitdefenders Dashboard's Notification Warnings List and was surprised that almost all of my programs on my computer was listed, not all but most of them had this cryptic information, I gives an eample here: The registry path…
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How to disable all notifications
I recently switched from Norton to Bitdefender in hopes of getting a less intrusive experience, but unfortunately i'm still getting these irrelevant pop-ups on my screen. How do I disable this type of notification going forward? I can't have Bitdefender notifications shifting focus away from full screen programs. Since the…
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Digital Identity Protection
Hello all, On the dashboard of Bitdefender Central (Digital Identity Protection) i read that there are 5 data breaches. But on my mobile device nothing is mentioned… How come? Now, what's going on?
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How to stop notification in notification bar.
Hello my friends, I'm getting this notification regularly again (see attachment). I find it very annoying! Can someone tell me how to disable this notification? I don't plan on enabling this feature, so I don't want to receive any more notifications. Thanks in advance.
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Retrieving Admin rights.
I made the mistake of using the Admin email to share installation link to another PC. Seems I now have two Admins with same registration emails on two separate PC's (one private, the other public). How do I take back admin rights to just the one private PC please?
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How do I change the schedule for "Quick Scan"
Hello, I have managed to set a schedule for the default "Quick Scan" in the past, but now I can't figure out how to change the schedule to a different time of day. Would you suggest how I might be able to do that? Here are the screenshots I have. The second one is after I hit the "Edit" option in the first screen's "…"…
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Why does Bitdefender identify emails sent from my own devices as dangerous?
I have bitdefender on all my devices. I often email myself information, so I know where it is/ Bitdefender always identifies these emails as dangerous! If they are, does that mean Bitdefender is NOT making my devices safe? Confused.
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Can't Format SD Card after Immunization
Man, this is frustrating….. I stupidly let Bitdefender immunize an SD card and now, I can't delete anything from, change drive letter or even format it. It is now useless as I can find no way to remove the 'write protected' status from it. Tried a suggestion on here to change the drive letter and use Guiformat, but I can't…
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is this ransomware, how to remove it? Bitdefender doesnt pick it up.
How can I remove this popup. [screenshot removed by admin] I am concerned that it is some kind of malicious program.
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Bitdefender didn't defend on SCAM sms
Why didn't my Bitdefender Mobile Security alert me about this SCAM? And still not does?? (Chat protection enabled).
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Sharing Subscription With Family Members. Any Explanation?
Hi all, I've just purchased Bitdefender Premium which has a 10 device licence. The reason I bought this was to protect all family devices and, based on the information on the Bitdefender website, thought that this would be done by each member of the family creating their own Bitdefender Central account and for that account…
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Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?