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Bitdefender VPN stats graph shows wrong day
Hi everyone, Today is Saturday July 4th but it shows as Thursday in the stats graph, when I hover my mouse over Monday in the stats graph it shows as Wednesday July 1. It shows the date correctly, Wednesday was indeed July 1 but it shows it as Monday instead of Wednesday in the stats graph. I have bitdefender VPN version…
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How can I resolve issues with Bitdefender blocking legitimate websites or app ?
Hello , My name is Mukesh karkey, I'm having trouble with Bitdefender blocking legitimate websites and applications like my VPN and certain browsers, and I'm looking for some advice. I'd love to hear about your experiences with this issue. What specific applications or sites have you had problems with, and what methods did…
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Bitdefender Total Security and O&O Defrag 30
Hello, thank you for reading. I have installed O&O Defrag on my Computer, with Bitdefender Total Security installed. Upon restart I get a BSOD. If I remove either Bitdefender or O&O Defrag, the problem goes away. Is this a know issue? Thanks.
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Fix the problems with your buggy buggy app!
After years of putting up with this poor quality, buggy software, I'm out. This company takes years, and years and years to fail to fix even the simplest issues with its own software. The sofware fails to keep settings, the profile system doesn't work properly, the logs are completely hidden and the interface is clunky and…
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Bitdefender VPN kills internet speed
Why does the Bitdefender VPN kill internet speed by 75 to 80%?
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Banyan-admin.exe -> Banyan-admin-worker.exe -> Powershell.exe -> "disinfection in progress"
This has started recently at my cousin's home computer, on which I have installed Bitdefender Total Protection (which has been running for many many years without issue). She uses her home computer to connect remotely through her office network and then to her office personal computer. Recently the office IT staff upgraded…
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Security Error Issue
Hi, when I try to open an email link, I get this Security error.
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Scam detection has no false positive override
I have Bitdefender Total Security, and two of the licenses are on our Android 16 phones. I received a text message the other day that is valid but blocked and apparently deleted. Bitdefender acted upon a false positive. The text is valid and is related to electrical work that is now completed on my home. The SMS and Scam…
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Parental Control: Using Wildcards for Allowing/Blocking Sites
Everyone who is used to firewalls tends to block or allow domains, including subdomains via a wildcard notation *.domain.tld I can't find a comparable solution in "Parental Control". If the general function of choosing applications to block or allow would be working sufficiently, this mentioned lack of configurability…
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How can I contact someone at Bitdefender regarding a subscription renewal?
When I ordered my subscription last year it was for $63.59. I just received an email from Avangate that I was charged $116.59 and have no idea why and cannot get un touch with anyone at Bitdefender. After this issue, I'm sure to cancel when subscription ends unless i get an explanation why this amount charged.
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Recurring McAfee Pop Ups
There were several posts asking about unwanted McAfee pop ups? The latest appeared to be one by David Dittman on Oct 19, 2024. There were several responses for possible solutions, the accepted answer by Flexx on Oct 20, 2024. However, this answer did not clear the issue for me, as I commented. This post was somehow closed…
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Bitdefender_1 and Bitdefender_2 VPN Adaptors Showing at Different Times when I connect to VPN
Bitdefender VPN Premium Bitdefender VPN Version: 27.2.2.2(b) 1) I have noticed when I connect to my VPN, the VPN Adaptor will show the name of Bitdefender_1 or Bitdefender_2 2) They do not show at the same time its either one or the other when I connect to my VPN 3) Is there a reason why it will use Bitdefender_1 and then…
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Best practices for helping users verify software downloads?
Hi everyone, I manage a website that publishes emulator setup guides and educational resources for retro gaming. One thing I always think about is how users can verify that the files they download are safe before using them. Besides recommending antivirus scans and keeping systems updated, I'm interested in learning what…
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False positive — Advanced Threat Defense blocks MetaQuotes-signed MT4 installer (fusionmarkets4setup.exe)
Hello, I would like to report what appears to be a false positive in Bitdefender Total Security. Advanced Threat Defense repeatedly blocked the MetaTrader 4 installer supplied by my broker (Fusion Markets), labelling it as malware. The file was blocked four times within five minutes. Notably, nothing was placed in…
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Bitdefender Total Security blocks and quarantines MegaBasterd. What to do?
Megabasterd is written with Java and every time i try to install it Bitdefender thinks its a virus and quarantines it. This despite the fact that i have it whitelisted. Does anyone have any suggestions as to how i might overcome this? Thanks
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Total Security installed, Chrome browser redirecting to malicious page
I have Total Security - how do I get back to Chrome on my Windows 10 laptop after 'Dangerous page blocked' -!help! -thanks , Linda
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Cannot enable exception for the Advanced Threat Detection module in Bitdefender
its a file and it has stuff that keeps getting flagged as malicious but i cant make an exception for atd so its all getting deleted
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Recent Update affected my Wi-Fi connection on my iPhone
After the update on my iPhone was completed, there is now no connection to my wifi. All other "ticks" are present, including web protection! Yet, on my other Apple iOS device which has not been updated, connection to wifi is secure. It would seem that Bitdefender is aware of the problem and are attempting a fix, but why is…
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How to scan offline computers with Bitdefender?
My computer's I want to check is standalone's not on any networks. How do I check if they are still safe? One is with windows 7 and 4 with windows XP How can I scan them?
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Network adapter after installing Bitdefender Free on Windows 7
Hi, Since I installed Bitdefender free, the network card symbol in the taskbar remains a long time loading, slowing down the system a lot, but the network is already connected quickly. Same exact problem on two different desktop PCs but with the same WIN 7 Prof. x32 and x64 operating system. With the previous antivirus…
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Sandbox Analyzer submissions
Hi, When automatic file submission to the Sandbox is enabled in the Bitdefender GravityZone BEST (EDR) policy, are the files submitted to the Sandbox accessible to others (e.g., the public)? Can other customers or third parties view the submitted files, any information about those files, or the analysis results? Also, how…
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Why does 2FA only sends codes by email?
I recently logged in to BD with a different browser and it sent a code via my email. That is fine but why does BD not use a mobile phone text message as an option?
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Acer firmware update file triggers bitdefender
Hi everyone, When trying to update my acer laptop firmware bitdefender blocked it labeling it as Gen:Application.Venus.Iscflashx.Cy3eG2@aqfqJYeG , when scanning the file with bitdefender it finds nothing only when running it. I downloaded the acer bios update file from the official acer website. I've uploaded the file to…
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What is the bdq. file and is it safe to delete it?
I've discovered that one of my Bitdefender quarantine files (.bdq) is very large, nearly 62 GB. Is it safe to delete it? Thank you.
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Bitdefender is malfunctioning
i uninstalled b.d. on win 11 pro , but i started it's auto reinstallation after the restart, then I used this tool to uninstall it in the safe mode as Admin. The initial uninstallation of Bitdefender completed with errors. To address this, I first ran the official Bitdefender Uninstall Tool, and immediately after that, I…
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Bitdefender UI: Resizable Window + Make text size bigger and more
This feature request was posted 12 years ago: It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too small. There should be an option to make the labels bigger. Quarantine…
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Securepass login doesn’t work on Chrome/Windows 11 Home
Securepass is, in my opinion, a far inferior alternative to the former Password Manager. I don’t want to install the extension because it has permission to do virtually anything it wants to on my machine, and it gets terrible reviews. So I am trying to log in via a web interface on Chrome, which worked a couple of weeks…
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After annual renewal today, still my Bitdefender Internet Security is showing 2 days to expire
Can you please clarify why it is showing 2 days to expire even after giving the necessary activiation credentials? Appreciate if you could resolve this as early as possible.
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Installando il nuovo Bitdefender SecurePass non sblocca Vaulet
Installando il nuovo Bitdefender SecurePass in sostituzione del precedente password manager quando arrivo a sbloccare il Vaulet mi dice che ho già creato la password ma inserendo quella che usavo per password manager mi da errore e anche se uso la chiave di ripristino password mi da errore . Come posso fare per entrare in…
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After Bitdefender updates, it starts checking all of my 16TB mechanical hdd drives all over again!
After Bitdefender updates, it starts checking all of my 16TB mechanical drives. It takes days for it to check my slow 5400rpm drives. The sound of these drives in a quiet room are driving me crazy! This happened before about a month ago and now today (12.05.2026) it happening again!!! How to stop this from happening ever…