installed devices count

ioski

Hi, I currently have BitDefender installed on three devices.

However, in BitDefender Central is says I have four. Two entries are the same device.

I noticed that one is my actual laptop and the other (same name) is the WiFi.

I wouldn't that qualifies as a different device. True? If so, how do I correct this device count? Just delete the WiFi "device" from BitDefender Central? I don't want to somehow mess up my protection. Also, both are showing up as a version of Windows 10 and my laptop is Windows 11.

I have an allocation of 10 devices so it's not a big deal, but it just seems like I am being docked for something I'm not using…

Thanks…

Flexx

https://community.bitdefender.com/en/discussion/103691/installed-devices-count

You can try removing both devices from your Bitdefender Central account. This will also log you out of the Bitdefender product on your laptop. You will then need to sign in again to your Bitdefender product on the laptop, and it will synchronize with your Bitdefender Central account.

To remove the devices from your Bitdefender Central account, kindly have a look at the link below.

https://www.bitdefender.com/consumer/support/answer/2795/

Regards

Flexx

https://community.bitdefender.com/en/discussion/comment/352020#Comment_352020

Let us know if it works.

Regards