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False Positives following Data Drive Restore
On restoring my data drive BitDefender has become over selective with numerous false positives every day. I code in a number of languages but not for commercial use. One example was a suite of programs (18 & 20 support files) where I use a CSV file for the setup and operation items by my scripts. I decided to upgrade one…
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Advanced options in Bitdefender Free
Hello, my question is generic and concerns the free version of Bitdefender. In the paid versions these options can be activated/deactivated by the user, while in the free version users see a padlock icon instead of the buttons, so they cannot do anything on the individual features, the only editable button is the…
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atc.sys BSOD crashing
Hello, I've used Bitdefender for years without trouble. For the last 6-8 months my computer has been crashing more and more frequently. and more of the crashes are BSOD. I just reinstalled the windows 11 OS clean. The first application I installed was bit defender. Within hours my computer is blue screening again (and I…
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Why does the software keep killing my CodeX and Node.js dependencies?
When I'm using CodeX to write and debug Node.js code, Bitdefender always kills it and automatically deletes harmless Node.js dependency-related JS files. I restore these deleted files, open them, and they're full of data, with no code at all.
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Request to login to Google Play to Open VPN
Recent reinstall of VPN through Google Play on my Android mobile. Now encountering issues with requests to log into Google Play when launching VPN app (only when the app has logged out). Logging into Google Play I am then presented with a message to say that I need to download the VPN but I already downloaded the app!…
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Where to find the Recovery Key for Bitdefender Password Manager
Hi, I have no idea what's happened to my Recovery Key. I'd like to download secure pass and export my data but can't access the system without my recovery key. Do you know how I may reset it or obtain it if it's not in my current system (new laptop)? Thx in advance
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Anti-spam Toolbar in Thunderbird 115 (after upgrading from 102)
I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…
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Reset 2FA
I am reaching out because I am currently unable to access my Bitdefender account due to an active two-factor authentication (2FA) that I can no longer complete. I have already made multiple email contacts requesting a reset, Could anyone from the support team or the community guide me on the fastest way to get my 2FA…
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One-Click "Optimizer"
I just want to second the point that I think was made last year: when deleting items from the registry, a detailed log should be made of the keys and values that are being removed, the location of that log should be made evident or discoverable, and that log itself should not be subject to a subsequent optimization. I'm a…
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How to remove Bitdefender VPN from Mac OS X
Installing Bitdefender Antivirus on Max OS X 26.5 also installs Bitdefender VPN. I don't want a VPN, I was never asked if I wanted a VPN. I've had this across four Macs now and getting rid of the Bitdefender VPN is very difficult. The Bitdefender uninstall program never works and just hangs across all four MacBooks. It…
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What happened to the Bitdefender SecurePass Extension for Mozilla FireFox?
I just bought a new laptop and I've searched the extension library for FireFox multiple times. The only available Bitdefender product is Bitdefender Traffic Light.
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Excessive 2-Step Authentication Friction on SecurePass (Windows & Android)
Hi everyone, I’m reaching out to share a significant pain point regarding the user experience with SecurePass, which I am currently using on both Windows (Browser Extension) and Android. The current authentication workflow is creating massive friction. Every time I need to access my passwords, I am forced to enter my…
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Phishing issue
I use the free Bitdender ..it detected a website that appears to be Phishing and now when I try to open any website in Chrome it keeps taking me back to Bitdefenders notice that "Phishing has been blocked for your protection" when I ask to go back to safety it wont let me and it just won't let me open any new website. It…
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Fix the problems with your buggy buggy app!
After years of putting up with this poor quality, buggy software, I'm out. This company takes years, and years and years to fail to fix even the simplest issues with its own software. The sofware fails to keep settings, the profile system doesn't work properly, the logs are completely hidden and the interface is clunky and…
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Why Desktop Power Supplies Matter for Performance
As a developer, I rely on a stable and efficient workstation every day. Whether I'm coding, testing applications, running virtual machines, or handling multiple development environments, system reliability is essential. One of the most important yet often overlooked components in any computer is the Desktop Power Supplies…
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Why Every Modern Network Needs a Reliable Transceiver Module
In today's fast-paced digital world, seamless communication is more important than ever. A high-quality transceiver module plays a critical role in ensuring fast, stable, and efficient data transmission across network infrastructures. A transceiver module acts as both a transmitter and receiver, allowing devices to…
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Regarding BD app on phone - stopping constant noise during a scan
Hi, Another silly question from me….but one to which I would be most grateful for an answer. I had to put General Topics as the category, above, because I could not see anything specifically phone app related in the options. When I run a manual scan of my phone, it emits constant noise for the duration of the scan.…
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Ecosia Browser
Hallo, weiß jemand zufällig ob der Ecosia Browser auch aufgelistet werden wird bei Internetsicherheit?
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SecurePass and Credit cards autofill
Hello, I upgraded from Bitdefender password manager to the new Securepass. It seems to be working well, autofilling my passwords, but it does not offer me an autofill for the credit cards i loaded into the Securepass system. They don't even show up in the securepass menu if i click the extension icon (in Firefox). How do I…
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Securepass is often not active on Windows 11
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BD n'analyse pas les nombreuses applis Xiaomi natives
Bonjour. Lors d'une analyse par BD des applications installées sur un smartphone récent, celles de Xiaomi ne sont pas vérifiées. Comment analyser les applis Xiaomi ?
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Microsoft diagnostic tool triggers Bitdefender, is this a false positive?
Hi devs, My bitdefender total security blocked a threat from an official microsoft diagnostic tool that I downloaded from here: https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d The threat it blocked is called…
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Delete old firewall rules
Hi devs, Whenever firefox updates to a new version bitdefender creates a new rule for it in the firewall but does not delete the old rule. Could there be some sort of clean option added to the firewall to delete old unused rules?
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After Bitdefender updates, it starts checking all of my 16TB mechanical hdd drives all over again!
After Bitdefender updates, it starts checking all of my 16TB mechanical drives. It takes days for it to check my slow 5400rpm drives. The sound of these drives in a quiet room are driving me crazy! This happened before about a month ago and now today (12.05.2026) it happening again!!! How to stop this from happening ever…
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Why does GravityZone MTD not mark devices as inactive when the app is not running?
We are currently rolling out GravityZone MTD to 300 mobile devices. We are trying to ensure that users keep the application running in the background. Despite configuring the Device Inactivity Configuration Policy to mark devices as inactive after 30 minutes and send notifications, the devices remain in an active state…
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TikTok, FB/Insta text me unsolicited codes
Since a false QR code reading took me to an apparently fraudulent site that requested access to all my data (which I did not agree to), I have had a number of text messages from TikTok and FB/Insta announcing the code for "my" accounts. I do not have a TikTok account and have never tried to open one. Same for Insta. I used…
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Advanced Threat Defense blocks Omnissa ThinApp and all ThinApp-generated applications
I use the latest version of Omnissa ThinApp Enterprise 2603.0.0-279 ("ThinApp") together with Bitdefender Total Security on a fully updated installation of Windows 11 Pro (latest build and updates installed). To get ThinApp itself to run, I first have to manually create Advanced Threat Defense exclusions for multiple…
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Cloudflare DNS along with Bitdefender VPN ?
Hello, I already know that the VPN has its own DNS address, however I would like to clarify whether activating Cloudflare in browsers, on Windows, or on the router especially - for the cases where the VPN is not running - will cause conflicts in smooth operation and possibly DNS leaks. Thanks.
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Witch Web Browsers Does Bit Defender Support?
It Is The Best Antivirus On The Planet! The Web Browser I Use Is Google Chrome!
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My bank is now using cookies, Bitdefender is blocking access to my bank
Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…