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Bitdefender and icon-pdf files
Each time I boot my computer (Win 10 22H2) bitdefender appears to create a bunch of PDF files that seem to be icons. I don't suppose it is damaging or take much time but writing to the SSD more-or-less randomly doesn't seem like good practice. One example is this: C:\Program Files\Bitdefender\Bitdefender Security…
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Bitdefender Internet Security and Windows 11
Hello, As a long time user, I have a current Bitdefender Internet Security subscription. The user guide in the product (dated 2023) doesn't list Windows 11 as a supported OS - it stops at W10. Does that mean that Internet Security is not supported by Bitdefender on W11 ? Thanks.
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How can I tell if mobile AV is on?
The last mobile AV program I used always had a icon showing me it was active and protecting. With Bitdefender this is not the case? How can I tell if it's on and protecting? Do I always need to be signed in to my Bitdefender account for the protection to be active??? If I sign out protection is still on??? Sorry, but this…
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Does Bitdefender work with Hotstar Indonesia with the Indonesia server?
Almost all VPNs except one so far say VPN detected. The other vpn that I got to work is just super slow. Can Bitdefender work with this? https://www.hotstar.com/id
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BD quarantine numerous unrelated registry keys during quarantine malicious file
Following the latest BD update(27.0.47.237), when a malicious file is detected by BD, quarantine measures may unexpectedly target unrelated registry keys. The registry key that have been quarantined show a same detection name in the BD interface with the name of the detected malicious file. I'm not sure what happened, this…
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Bitdefender Anti-tracker Wants access to this site (every site!)
I recently found that the Bitdefender Anti-tracker extension was preventing a particular page from working in Microsoft Edge, so I added the page to it's exception list, which fixed the problem. However, ever since then, the extension doesn't seem to work on any page when it is first loaded until the page is refreshed…
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Is BD Antivirus Free actually free or not?
I used BD Free for a few years before the announcement about a year ago that it was no longer being offered. I switched around a few other free offerings but was never particularly satisfied with any of them. About a month ago, while looking for another package to use, I saw that a number of websites were still…
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Android - Password Manager (Wallet)
I learnt today that BitDefender does not have any solution for Android phones accessing the user's Wallet in Password Manager section of the wonderful Security packs. The Password Manager on the PC is fairly robust and has a very polite GUI - it's such a shame it is not presently incorporated in the Mobile Security App.…
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Bitdefender VPN can be hacked!?
per expert security people and hackers ALL VPN's are NOT secure! What verifiable proof does BD have to disprove this?! https://youtu.be/Qqd9KzPVBb8
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I keep getting a BF popup msg (x is an unsafe wi-fi. Use bf vpn)?
I recently changed internet providers (Spectrum to Frontier). And now I keep getting this BF popup msg (x is an unsafe wi-fi. Use bf vpn)? You have tons of customers asking this same question none of you experts can give a valid answer other than "use VPN". Cant you give an answer that wont cost me more money? Or do you…
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Bitdefender VPN - automatic restart
If I have turned off Bitdefender VPN is there anyway I can configure it to automatically re-start after a certain period of time has elapsed? Thank you.
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Stuck keyboard or malware??
Hello, I have had a strange incident. Where numbers type in a loop in all my input fields. it is usually the number 5 or 6. it happened about a month ago and again this morning. 55555555555555555555555555555555555555555555. Restarting in filled in my password to start windows. I had to restart 3 times then it disappeared.
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issue with firewall
I installed BD TS Trial to see what its like to buy, it seemed OK, then I went into the firewall option to allow my DLNA server through, i couldn't not slide the page up or down, click on any links or buttons (which were obvious you were supposed to) other pages slid up and down. whats this issue and why cant i do anything…
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How to stop "Manage your passwords with Bitdefender Password Manager" annoying popup!
I've seen this annoying popup more than 50 times now! There is no option to stop Bitdefender displaying this annoying popup. Maybe Bitdefender should change business and relist as an Adware product instead of an Antivirus product. Due to the amount of spamming Bitdefender Internet Security does and without any options to…
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Trial Starts for Wrong Subscription
I wanted to a 30-day trial subscription for Bitdefender Ultimate Security Plus (with unlimited VPN) instead I got one for BitDefender Total Security. What can I do? Thank you in advance.
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Anti-theft Remote Wipe Does Not Delete Memory Card Data
I really liked this application. But the only problem I have noticed till now is that Bitdefender Mobile & Antivirus - Anti-Theft remote wipe does not delete or format memory card data. It only factory resets phone memory. Then what's the use of this application? what if my mobile is lost or stolen and have important data…
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All USB stop working after the latest update
As of 2025-02-20 the latest Bitdefender Total Security update cause all USB ports stop working (Windows 10 22H2). I spent almost a whole day for trying reinstall USB drivers and cleaning up Windows. None of these steps working. However, when I uninstalled Bitdefender, all was fine again!!! To clarify problem: USB can't see…
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Hi, I cant install Bitdefender security on both my windows 7 and windows 11.
hi I cant install Bitdefender security on both my windows 7 and windows 11. it says there was an error while downloading one of the installation files.
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Edge and Anti-tracker
I've had to turn off anti-tracker in MS Edge, it stops videos from playing among other issues. Will there be a fix for this?
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Abonnement
Bonjour, nous sommes abonnés pour BITDEFENDER SECURITY avec VPN, illimité, inclus, cependant que ce soit sur PC, Portable ou tablette, il m'est indiqué: VPN désactivé? Je n'arrive pas à l'activer afin d'être protégée en permanence. Vous est-il possible de régler le problème? Je vous remercie pour votre attention.…
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X/Twitter Trap
Hello, I hope this is the right section for this post: This evening, I stumbled into a mass of identically looking posts on X/Twitter aiming at German users when relatives clicked on the bait image. So far, Bitdefender has not flagged anything nefarious, and I have also had the browser delete related cookies (Firefox…
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How can I clean my Safepay cache?
When I try to enter my bank, instead of the screen to enter my username and password, a message appears saying that I need to clear my browser's cache. It's not the bank's problem, because I can log in without a problem from Google Chrome and MS Bing.
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I have a scheduled scan but somethings is not right!
I have a scheduled full system scan set for Sundays @ 1700. When I checked the status today (Sunday 9th March) at ~1730, the scan was shown as completed! The log showed the correct date, a completion time of 1724 (!), but that the scan took more than 5 hours (normal). How come? My PC time and date settings are correct.
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Have I been hacked? (Update: No, it's a scam!)
I received this last night: Hello, I’m writing this from your own Microsoft account, which I’ve hacked into. I’ve been watching you for quite some time, and I know everything about you. You might think this is a joke, but I assure you, it’s not. You have been careless online, and now you’re paying the price. I’ve gained…
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no alerts / blocking suspicious websites
I tried access few urls for testing the web protection function of mobile security ios app. but no alert / blocking happens. I tested safari, tested chrome. tested site tested site . not blocking me from download the suspicious files at all. please help me. my job need access a lot of links regularly, and some links might…
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Subscription help
Hi everyone, hopefully I can get answers to the loophole that I seem to be in regarding my subscription. I was with Kaspersky until the ban happened and switch to Bitdefender 8/25/24 and what I'm guessing was my remaining subscription to Kaspersky which expires 3/25/25. When I go subscriptions on the central app, it says…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender Total Security 2024 disables iLok License Manager & other legitimate services
I purchased Bitdefender Total Security 2024 on 09 November 2024. Since installing it, I have had numerous problems of legitimate, harmless third-party and Windows services being randomly disabled for no reason. This issue has cost me many, many hours trying to trace the culprit. I finally found the solution today…
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Bitdefender install has interfered with a roku app
I recently changed over to Bitdefender Ultimate Security. Install went good and I'm happy so far. One issue that I need help with is finding the setting to exempt or ignore the roku player. for example… I use a Roku app Video Poker that includes a daily Top Ten Score of other players online. When I installed Bitdefender…