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Secure pass issues on samsung tab
Hi. I am a new user to Android and require a small bit of help please. I am using Securepass across all of my devices. When trying to login on Chrome, every now and then it will popup with an option to search SP, however when I open SP up the login details will not update on the webpage. I then have to open up SP…
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ask about creating “a vice president who can be called to action at any time” for windows
Hello Bitdefender I am currently using a Dell Latitude 3440 laptop pre-installed with Windows 11 Home Edition, system version 26100.6584. The C drive, which stores both system and non-system software, currently has 70GB of data stored and 93GB of available space. It also has Oracle VirtualBox 7, Macrium Reflect Free 8, and…
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Possible small bug when viewing the file location of a firewall alert.
This might be a small bug, but might be worth looking into. Whenever you open explorer to view the file of a firewall alert via the GUI it spawns explorer.exe /factory {75dff2b7-6936-4c06-a8bb-676a7b00b24b} -embedding under svchost in process explorer. This is normal and is usually spawned when you open a folder from…
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Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…
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Has anyone experienced Total Security stopped working?
Over the past couple days, my TS has just stopped working on my Windows 10 Pro machine. Thankfully, MS Defender kicks in right away. NOTHING has changed on my system, I mean NOTHING. No new s/w, etc., and W10P is up-to-date. Yesterday, I removed the program totally and then combed through the Registry cleaning that up too.…
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I have been trying to block a popup called www.energybot.com without success.
This situation began when I regretfully used energybot.com to find electric power options and now cannot get rid of it. When I visit any website after closing it, the energybot.com website comes up. I have selected settings in Edge , then cookie management, blocked energybot.com with no success I have also done this on…
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Are there plans for antivirus protection for Linux Mint?
With support ending for Windows 10 you should have a lot more interest in this product. I have heard a lot of inquiries about moving to Linux from many people.
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How do I find out if the threat is real. (Virus, malware ?)
I've been using a software program for a few months now, it's a newer program for analyzing poker players. For updates I would be notified, then go to the site and upload the update, no problems. They have changed the way they update, now when you open the program, it automatically updates the program from the web site.…
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Do I need to update EDR before I update Windows 11 Pro
Hi, On Sep 9 there was a Windows 24H2 update that fixed a few substantial critical vulnerabilities. However, I am not sure if for my machine it's better to update Windows and reboot before I check for an update on my EDR. Sometimes it takes a while for EDR to do a check for an Engine update and download that. What is the…
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How to Get Bitdefender to Use My Site's Actual Certificate
As part of the Encrypted web scan, Bitdefender injects a self-signed root CA certificate and substitutes that for my personal website's GlobalSign (AlphaSSL) certificate. Until I added it as an exception, I could not reach my website via Chrome and got a certificate error instead. I understand this "feature" exists so that…
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Bitdefender VPN FAQ [Updated version]
Below there's a list of the most frequently asked questions from our users. Before posting, check it out, as you may find your answers right here: Should you have other questions you wish to ask, you may post them in the comments below.
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How to track and view Bitdefender purchase history, update payment information, and more
Here are some particularly useful links regarding Bitdefender order and subscription management: Should you have questions, feel free to drop them in the comments below.
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Bitdefender AV Plus and Mullvad VPN Conflicting?
I was wondering if BD is aware of a conflict between the Bitdefender software and the Mullvad VPN service, particularly when Windows starts up and loads Bitdefender and I presume authenticates the user's BD account and subscription. If connected to Mullvad, upon Windows startup the BD service will fail on Windows 11…
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Renewals- I have never understood why
A year ago I came to Bitdefender after Kaspersky shut down United States operations. I have both Total Security and VPN. In the case of the latter, I don't use it that much because it too often interferes with me trying to go to legitimate websites. My Bitdefender VPN is up for renewal and its trying to auto renew on an…
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Abbonamento Secure Pass
Buongiorno a tutti, Sono nuovo in questa community e spero di seguire correttamente tutti i passaggi. Ho acquistato bitdefender premium e con esso ho anche Secure Pass La domanda è questa: per poter utilizzare secure pass devo acquistare anche una licensa di bitdefender password manager? Grazie per l'aiiuto Piero
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Suspicious connection blocked. Phishing or False Positive?
The recent days bitdefender continuously block these connections.(They have appeared many times the recent days and they seem to be associated with the same domain/site.)What does this mean?I also has fear that my browser msedge.exe has hijacked. What should I do?
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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I hope the Arabic language is available for Bitdefender?
I hope that the Arabic language will be available in the next updates so that I can use the product smoothly.
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Missed Enable System Extension Warning for parental control and it won't come back.
I'm trying to install the parental control app on Mac OS Sequoia 15.6.1. Unfortunately, I've missed the warning for enabling the network extension on install and clicked OK by accident. Now I can't seem to enable it in network extentions (in fact, it doesn't even appear). I've tried uninstalling and reinstalling but the…
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Maukesh Karkey : How can I resolve issues with Bitdefender blocking legitimate websites or app ?
Hello , My name is Mukesh karkey, I'm having trouble with Bitdefender blocking legitimate websites and applications like my VPN and certain browsers, and I'm looking for some advice. I'd love to hear about your experiences with this issue. What specific applications or sites have you had problems with, and what methods did…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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What do you think for introducing new feature in BMS to disabling call/sms forwarding.
In countries like India, several scams have been surfaced since last year regarding call forwarding and SMS forwarding, where users are specifically targeted with SMS/Link/WhatsApp messages which have particular number pattern (different for all telecom network provider) like *401 * <call forwarding number>, *21*<call…
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Bitdefender passwoord manager renew subscription
Anyone have an idea how I can solve this, I have had a new email address for 2 years. The registration of Bitdefender Password Manager is still on my old email address which I can no longer access. That email address has been deleted by my previous provider (scarlet). Now my Bitdefender Password Manager will be renewed on…
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Bitdefender Popups Render Half-Cut, Hiding dismiss Buttons
Bitdefender popup notifications (e.g., “Microphone accessed”, security alerts, etc.) are displayed incompletely. The lower part of the popup is cut off, hiding the action buttons. Because of this, popups cannot be interacted with normally and remain stuck on the screen. One more detail that may be relevant: I am connected…
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My Android phone & MS Office laptop are hacked daily
My android phone is hacked daily. Controlling my Windows laptop & android phone with BD, TV, and other appliances. The key board is reset regularly eg teh @ is changed to " and others. So when signing in and emails are prevented as at the start you do not know the keyboard keys have been changed. Tehese random changes…
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End of my subscription as I'm moving to Linux Mint
Hi, I have 23 days left on my subscription for the Internet Security package, as Im moving to Linux Mint within the next few weeks and it will no longer work. Maybe Bitdefender might start thinking of making the same package to run on Linux too.
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Download and install app for Sam's Club
I'm unable to download and install the app for Sam's Club. I'm a paying member of that club and need to be able to use the app for my purchases and search. Please advise what I can do to restore the app. Thanks
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Does anyone know what this is?
I keep getting this pop-up when I go to the website LaunchmyNFT.io Can anyone tell what it is. I searched for gateway.pinit.io:443 but don't come up with anything. Would appreciate info. if anyone has some.