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How to remove Bitdefender VPN from Mac OS X
Installing Bitdefender Antivirus on Max OS X 26.5 also installs Bitdefender VPN. I don't want a VPN, I was never asked if I wanted a VPN. I've had this across four Macs now and getting rid of the Bitdefender VPN is very difficult. The Bitdefender uninstall program never works and just hangs across all four MacBooks. It…
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Is Bitdefender even usable with Claude?
I'm finding so many things in Windows are harmed by BD. The latest is Claude - it can't do work even when added to exceptions, due to BD intercepting things. And that's after I found it constantly interferes with NordVPN. Clearly, it must support VPNs other than BD's own, right? I really don't think BD can survive modern…
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Disabled Scam Protection after 3 false positives in 2 day
Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…
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Wondering where I can leave some feedback / bug report?
Just purchased the Bitdefender Total Security Family Pack and so far I love it. After installing it, it immediately found an infection my previous antivirus hadn't detected (Kaspersky) and I was so happy I fully explored the application and ended up turning on DARK MODE. Anyways, I just discovered that there's a section in…
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Bitdefender Internet Security licence still valid?
I find Bitdefender internet security licences available on Amazon. Could I purchase them? Will they still be valid or upgraded to Total product as I heard internet security has been discontinued.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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Events are not getting forwarded thorugh push API
I am currently using the free trial of Bitdefender's EDR product and have configured push notifications as per the API documentation. I’ve subscribed to all available event types, and the API responds with a 200 status code and a "true" status. However, after generating various events, including threats, malware, and…
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Remediating Reported and Unresolved Threats
In my Threat Xplorer there are unresolved threats and there are reported threats, and I was wondering how I can remediate them.
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My bank is now using cookies, Bitdefender is blocking access to my bank
Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…
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Unreal Engine 5 Building is being blocked by Bitdefender
Bitdefender is moving the MarketplaceRules.dll emidiate into quarantine when I try creating a Build. The file gets created in: C:\Users\username\AppData\Local\UnrealEngine\Intermediate\Build\BuildRules\MarketplaceRules.dll
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Bitdefender Email Protection - Stop adding "Bitdender: Safe" labels to emails
How can I stop the app from putting "Bitdender: Safe" labels on emails. For me they are a nuisance. Thanks, Jack
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Automatic Update of Bitdefender Bricked My Macbook macOS 15.3.2
This afternoon, I received a message stating that a Bitdefender update was available and that I needed to restart my MacBook. After restarting, a menu line for Antivirus for Mac appeared at the top of the macOS login screen. I was unable to get past this screen and could not click on anything with the mouse or type in my…
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Endpoint Policy Question
Hello! I have two major questions: Firstly, does setting Advanced Threat Control to Aggressive do anything? I understand that it operates at a greater deal of aggressiveness, but would it possibly prevent more malware? Secondly, does EDR provide a form of preventative protection? I saw in a Incident Report a detection…
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iOS Idle Message
What is with the new iOS idle message that can't be turned off? VPN is connected and I'm constantly doing stuff with my phone yet I get this popup message akin to "you haven't been doing anything for an hour so maybe you should disconnect VPN." How do I turn this off? Bitdefender VPN for iOS v. 2.3.24.5 iOS v. 26.5 iPhone…
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Stopping automatic scanning on an external hard drive
This issue could be a sequel to the previous one I posted. After the updating to the latest version of Bitdefender, I noticed that its behavior regarding drive scanning has changed. Bitdefender now seems to automatically scan the external hard drive connected to my computer unexpectedly, without my consent. As the relevant…
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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Invalidated security certificate when using Outlook via gmail
I am getting an invalid security certificate and have been getting it a while.. This morning for one article I found said I had malware and it needed to be removed. CertMgr > certificates > Untrusted Certificates and delete the certificate. Then uninstall and reinstall Bitdefender.. Because it wouldn't uninstall, I had to…
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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BD Mobile Security: Bitdefender Central Reports False Alerts. Any Help?
Hello everyone :) This is my first post ever on this forum in general so go easy on me ^-^ I only have one remark to make and one more specific question / issue for you. To get the former out of the way: The frequent and repetitive notification on my phone originating from Bitdefender Security promoting the Bitdefender VPN…
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Ransomware Remediation: How can I switch on Ransomware Remediation?
I am not the only one who is not able to switch on Ransomware Remediation. When I try it the button always switches back and stays gray. I tried it also with the administrator, but also with no success. I hope anybody can help me. Thank you Francesco
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Regarding the Availability of Bitdefender Personal Edition Virus Definitions and Cloud Features in Mainland China
I am currently studying at a university in Hong Kong and am about to graduate and return to mainland China. I am currently using a Bitdefender personal product (Antivirus Plus) in mainland China and would like to ask: 1. Are virus definition updates stable and accessible in Mainland China? Will there be frequent connection…
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BD seems to have crashed on my laptop
Hi, Rather worryingly, BD seems to have crashed on my macbook laptop and despite signing in multiple times it keeps asking for an "activation code" without which, it seems, it wil not function. I also now see TWO icons for BD in my bar, both showing not functioning. I am always uneasy when security capabilities fail, so…
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Google search on Mac no longer works with Bitdefender running
When Bitdefender Shield Is active, Google search don´t work. It is a problem on both Mac and iPhone. And both in Safari and Firefox. Started on my iPhone some time ago, is now also a problem on Mac and MacBook. What to do ?
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Email client security warning - "The certificate for imap.gmail.com does not come from a trusted source"
Hello. Lately, for no apparent reason, I’ve been getting a security warning from email client I'm using (Thunderbird): "The certificate for imap.gmail.com does not come from a trusted source" This notification appears only for my Google accounts. Could Bitdefender Antivirus be causing this? Or is this a security alert…
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The option to scan flash drives no longer appears
Recently (possibly following a recent update), Bitdefender antivirus no longer prompts users to scan USB drives, as it did previously. The options in the settings are enabled to prompt a scan each time. How can I fix this? Thank you.
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The Auto Game Mod & The full Screen
i ld like to request to change the game mod mechanism due to a valid reason , bitdefender should switch to the game mod automatically even the game is not in the full screen mod, cuz the pc requires the same optimization regardless of the full screen mod.
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Please consider adding Ukrainian language support
Hi Bitdefender Team, I have been using Bitdefender for a while and I really appreciate the level of protection it provides for my system. However, I noticed that the interface is currently missing Ukrainian language support. With a large and growing community of users in Ukraine, having a native localized interface would…
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New Scam Alert: Fake ChatGPT Plus "Payment Failed" Phishing
I just spotted this one landing in inboxes, and it’s a perfect example of how scammers are pivoting to target AI users. They’re banking on the "fear of losing access" to GPT-5 or your custom workflows to make you act without thinking. Red Flag Why it’s suspicious The Sender Address The email came from infos@bwb-bonn.de.…
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Why does the Bitdefender Central app show that my device is inactive?