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How to turn off the port scan notifications with the protection stays on?
Hi, i'm using the Bitdefender Total Security. It constantly promps the message saying the port was being scanned and the action was stopped. Any chance the msg prompts can be disabled but without deactivating the protection (keep running as background job or some kind)? The frequent message prompts has become a problem…
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How to adjust Bitdefender window so it fits on the screen
I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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Risk Management not updated
Hi! I'm quite new to GravityZone and I've a question about security management. It says that on my pc there are some vuln. apps. I've removed those app and done a new risk scan but it still says that those app are installed and vulnerable. Any suggestion?
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System has been blocked
Hi, I am connecting with OpenVPN and try to access share directory, but Bitdefender firewall block the action and the following message appear : "System has been blocked System" When firewall is diable, I can access share directory throught OpenVpn. Moreover, I can not add an exception rule because there isn"t any…
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BTS: Firewall not working after recent update
Hey, after todays update the Bitdefender Firewall isn't working anymore. Windows 10 activates the Windows Firewall and no matter what i try in the BD Total Security Interface, it can't be activated. I've reinstalled BD from scratch and after the reinstall the Firewall is on and working until the update hits. After the…
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What is the best feature of Bitdefender?
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Total Security VPN v Premium VPN
I have the Total Security Package, which includes VPN. How different is this from the Premium VPN product? Is it worth upgrading?
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Bitdefender: the icon on the Toolbar has disappeared.
Hello, I use a Zenbook laptop with Win 10. Bitdefender has alway worked well, bur from some days the icon on the Toolbar has disappeared. How can I solve this problem? Thanks
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VPN won't connect and no error message is displayed
I recently purchased a new laptop and installed Bitdefender VPN. When I connect to the VPN, it will show "Connecting" for a few seconds then goes back to "Turn On to Secure your Connection". What is the problem?
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Option to disable the automatic profile popup annoyance?
I keep getting this popup in the lower right corner that reminds me to activate a profle. Last time it happened while I was in a game, it hijacked focus and got me killed so I had to redo a very long mission. I'm now on the verge of getting rid of Bitdefender for good. I can't believe that the developers have absolutely no…
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Help with alerts
Was alerted the my email is on dark web, not sure what all is on dark web. Changed password
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PowerShell 7: Golang Compilation Super Laggy With Bitdefender Shield On. Any Ideas?
Windows Terminal especially. Golang is so slow not worth it with BitDefender shiel. Easy test: Turn BitDefender Shield off. Normal. Turn BitDefender Shield off. Laggy command line activity in PS. Golang compilation super slow. If I just use the regular Windows DOS command shell , it is now laggy. HOWEVER, Golang…
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How to log in to my account?
I renewed my subscription but can't log into my account (have done so in the past). I've tried using 3 different computers and both FireFox & MS Edge. Same result -- it just asks me to log in again, over and over. I have confirmation emails from my renewal, but my existing BitDefender installation says it has expired and…
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Safepay changes as of July 11
Just curious has Bitdefender made changes to Safepay in Total Security in the last few days? I ask because Total Security updated today prompting a reboot, and afterwords Safepay would neither open from the widget on the Dashboard or automatically open through whitelisted websites on regular browsers. I also noticed…
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Can my VPN be causing my continual wifi disconnections??
Hello : ) I just recently bought a google pixel 7 pro (disappointing choice) and one of the problems I am having is that at least once a day I have to restart my phone to get access to my home wifi on my phone (it is not the wifi). This never happened on my old Iphone SE. I'm starting to think it has something to do with…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Pin Number for Applock
Community, How does one change the existing pin number to a new pin number for App Lock? Thanks in advance.
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Anyone know how to install Bitdefender Internet Security (not Lite) alongside Qustodio?
My child's computer has Qustodio for parental monitoring but does not have an antivirus solution which was why I purchased Bitdefender. Two programs for different purposes. But now Bitdefender says it can't be installed unless I uninstall Qustodio. Any solution to this? It says I can install the Lite version of BD but I…
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Please check this URL is safe
youtu.be/0lPvyxzSERO
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Possible virus in .scr file. Is this a false positive?
A year ago I downloaded some retro screensavers from Windows 95, including one called "ssstars.scr". It's been on my Windows 10 computer for about a year and hasn't caused any problems for me at all. Yesterday, I did a Bitdefender scan and got the following message: "The file C:\Windows\System32\ssstars.scr is infected…
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EquusAfricanusAsinus Malware
EquusAfricanusAsinus Malware This hasn't been detected by bitdefender system scan but is causing my browser to redirect away from google and other websites- Can Bitdefender remove this malware?
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Bitdefender has flagged website with Malware
Hi All, can anyone please let me know how to get Bitdefender to re scan the site which it has previously tagged with malware post updates?
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Bought Bitdefender- signed up with the wrong email.
I bought bitdefender antivirus for mac, however I typed in the wrong email signing up. I now have no way to access the product I purchased. I remember the email I used to sign up as it just had a few letters missing from the actual address I wanted to use. Please help!!
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Scheduled Scans Run Several Times a Month, Not Just When They Are Scheduled
In Schedule Scans I have set a Quick Scan to occur on the 1st of each month. In Schedule Scans I have also set a System Scan to occur on the 15th of each month. One or the other of these scans runs several times each month and I don't know what I can do. Usually one or the other will run after I restart the computer. Any…
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bitdefender total security fails to autostart despite 500+ days left on license
i havre my windows 11 laptop configured to autostart bitdefender...but it fails to autostart...it shows up in my hidden icon tray greyed out and i have to manually start Bitdefender on every occassion why how do you fix this much appreciated
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Bitdefender causing long Spark Desktop startup times
Hello all, I have a problem with Spark Desktop app on my Windows 11 device opening very slowly. This has been going on for at least a half a year now. If i keep it running after opening, it works just fine, but initially it takes at least a half a minute to open. When checking Task Manager, Bitdefender Virus Shield takes a…
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Bitdefender accessibility turning off
I imagine this issue has been asked before, but I'm having an aggravating problem with Bitdefender on my Android phone. If I check the Accessibility section on my phone, Bitdefender is turned off. I've read this can be caused by battery optimization - the instructions I've found say to turn off battery optimization.…
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adnxs.com - Malware or just a strange-named cookie?
Hello! Since I have set my browser settings to delete everything but my cookies after closing the browser, I manually delete certain cookies from time to time. Today a cookie caught my eye that I found a bit 'suspicious'. It's called adnxs.com. A search on the net revealed that there is a virus running under the same name…
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What is the use case for web security vs vpn?
Can someone from the community help me understand the use case for when I would use web security versus when I would use vpn? I’m new to BitDefender and am a former Norton-Lifelock customer but unlike N-L, BitDefender seems to force users to make a choice between whether web security runs versus the new vpn product…
