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Notice-malware not detected?
I have a Notice that pops up every minute or two telling me: 13 Viruses Detected! / from eroronf.co.in / Your browser is infected! Action required! The message disappears after about 5 seconds. Clicking on the popup Notice loads Safari and attempts to go to a phishing page. This is blocked by BitDefender. I ran a Full…
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VPN and connecting to WiFi
Probably dumb question but I have just installed Premium Bitdefender on my 3 devices as I am currently travelling and the local Wi-Fi I have been using at my hotel kept saying it was unsafe. Question: under Settings, my VPN is showing as connected; do I still need to turn on Wi-Fi which is still the unsafe network and…
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Since a few days after a while VPN slows down the internet speed
I have updated my modem and restated it. Are there more people having this problem? And if so, what is the solution?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Subscription Refund
Hi, I accidentally added an anti virus plus subscription to my current central account which I already have total security on. The subscription was suppose to be added to my other central account. So I just brought another anti virus plus subscription and added it to the correct central account. I want a refund for the one…
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Is VPN included with my "Antivirus Plus" subscription?
Is VPN included with my "Antivirus Plus" subscription?
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Why does Bitdefender keep requesting to complete a USB Scan
Recently purchased a new PC with Windows 11. I keep getting intermittent messages that I have a USB that needs scanning. There is no indication as which USB. I have a number of them so even if I ask for the scan to go ahead I still don't know which one was completed?
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Why is Bitdefender Central telling me my PC is not protected when it is?
I keep getting a message to say my PC is not protected. I try to update the protection, but it stalls. I then run an analysis and my PC tells me that Bitdefender is working. Any ideas?
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False Positive on Path of Exile (WeGame Release)
I was playing Path of Exile on WeGame client and the game freezes. The game is seemingly being falsely flagged by Bitdefender's ATD. The game is obtained and downloaded from official sources. Affected files: WeGameApps\rail_apps\流放之路(511)\PathOfExile_x64.exe
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Hello, About every second day or so, I keep getting a message,"RESTART TO UPGRADE".
Thank you
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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Activating on my Samsung S23Ultra Android and on my Mac Book Pro was EASY
I just finished having a look at my Bitdefender subscriptions and took a few minutes to activate the subscriptions that I totally forgot I had. It was incredibly easy and straightforward. Having that extra buffer gives one peace of mind that is invaluable today in a climate of a tsunami of spam and scam emails, calls and…
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Does Bitdefender Free clean at boot-up?
For the first and only time, I saw a strangely generic block of white text when booting up my Windows 11 Lenovo laptop. It read along the lines of the linked post, but was laid out with slightly different text. Still along the rather generic lines of "your" so-and-so "antivirus" is cleaning. Is this a legitimate part of…
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Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
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bitdefender ask me to disable the secure dns option in edge
Bitdefender ask me to disable the secure DNS option in edge (for the reason that the edge browser uses the DNS of my isp which might not be secure) and recommends me to use bitdefender vpn instead. I have a bitdefender licence with only 200 mega of traffic included so i cannot rely on that. So i checked the dns of my isp…
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Microsoft Office Proffesional Pro 2013 Edition- Nu pot adauga in profilul Work executabilele
Bună ziua, Am nevoie de ajutor pentru a adăuga toate aplicații în profilul Work Bitdefender. Microsoft Office: Word (WINWORD.EXE) și Excel (EXCEL.EXE). Momentan, doar EXCELCNV.EXE apare. ChatGPT Desktop App: doresc să adaug aplicația pentru a nu fi acceptata in acelasi profil.. Am încercat să rulez Bitdefender ca…
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alerte permanente
bonjour à l'ensemble de la communauté, voici le message que je trouve en permanence lorsque j'ouvre la notification, conduite à tenir ? msedge.exe a tenté d'établir une connexion à sync.adotmob.com en s'appuyant sur un certificat expiré. Nous avons bloqué la connexion afin de protéger vos données car les sites web doivent…
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How to check the status of a ticket
Hello, I submitted a support ticket and received a ticket number but I am cannot find a place where I can check the status of my ticket. I checked the Central portal but no luck. Thanks.
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Is Remini APK Premium 2025 Safe to Use on Android?
Hi everyone, I recently found Remini APK Premium 2025 a modded version of the AI photo enhancer with all features unlocked. Before installing, I wanted to ask: can such modified APKs contain hidden malware or trackers that Bitdefender might detect? Has anyone tested similar apps or checked their permissions for security…
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i've been using duck duck go for a long time with bitdefender and it recently has acted up.
i get this error for all web addresses Hmmm… your Internet access is blocked Firewall or antivirus software may have blocked the connection. Any suggestions?
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How Many Bitdefender Products Am I Subscribed To?
How Many Bitdefender Products Am I Subscribed To?
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Systemscan different password protected files results after reinstall
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keep all my files and apps, after installing all the windows 10 updates I installed the latest bitdefender total security version 27.0.54.272 and now have different results when running a systemscan. Before the…
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How do I get rid of this Malware?
Using a MacBook Air and Bitdefender is installed but I picked up malware nqnaffc73flr4ng.pxs-adguard.pro and Bitdefender missed it and now can't find and delete it.
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Looking for a quick safety check and feedback on my new site
Hi everyone — I recently launched a new website summercool.ae and would really appreciate a few minutes of community help. I’m not asking for promotion — I mainly want peace of mind about security and reputation. A few specific things I’d appreciate feedback on: Does the site trigger any browser or security warnings…
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I KEEP GETTING REQUEST TO PAY MACAFEE THROUGH TXXX.COM OR MY COMPUTER WILL BE BLOCKED HOW DO I STOP
BE BLOCKED HOW DO I STOP THIS I HAVE NOTHING TO DO WITH MACAFEE
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Anti-Tracker Chrome extension ignore the site exception
Anti-Tracker Chrome extension seems to be ignoring the site exception list. Everytime I restart the browser Anti-Tracker re-enables blocking on sites I chose to exclude, although are already in the exception list. Can you not make these permanent?
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Best practices for configuring Bitdefender’s real-time protection and exclusion policies
Hello, I’d like to know the recommended best practices for configuring real-time protection, scan settings, and file exclusions in Bitdefender for an enterprise environment. How can we balance maximum malware detection with minimal false positives and performance impact on workstations? Additionally, are there official…
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Why is bit defender always asking me to log-in?
This problem was supposed to have been fixed in 2023 according to the post I read on this site. It appears to be happening again. I had to log in 4 times this morning just to get Bit Defender to work. It used to be a log in once in a while & then again after a reboot. Now it asks 3 or 4 times every day on each of my 2…
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Bitdefender warns that a suspicious connection is blocked (repeatedly)
Both Bitdefender (paid) and Malware (free) repeated indicate that a Suspicious Connection is Blocked, but a full scan showed no malware. Windows defender found MSIL/Malgent!AMTB and supposedly quarantined and deleted. I still get Suspicions Connection Blocked warnings. Am I infected or not? Windows11 64Bit
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How to disable notifications like "Web Attack Prevention is disabled"?
Hello, I'm using BitDefender for the core feature - antivirus/antimalware. I'm an advanced user and I don't need the warnings about Web Attack Prevention, Online Threat Prevention, etc being disabled. I want them disabled. I'd like to be able to put the icon in my taskbar but if it's always showing an issue then it's…