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My Android phone & MS Office laptop are hacked daily
My android phone is hacked daily. Controlling my Windows laptop & android phone with BD, TV, and other appliances. The key board is reset regularly eg teh @ is changed to " and others. So when signing in and emails are prevented as at the start you do not know the keyboard keys have been changed. Tehese random changes…
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Full System Scan = "Resolution"
Can someone please explain to me how to STOP BD from automatically resolving issues on a system scan. Just give me the list, what the detected issue was, and let ME decide what I want the program to do. It's not that I don't trust your software - because I don't. I'm a 30+ year computer/IT hands on professional with more…
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Help Needed - Calls from Hidden Numbers Blocked Even When Call Blocking is Off
Hello Bitdefender Community,I am experiencing a problem with Bitdefender Mobile Security on my Android phone. Although I have turned off the main Call Blocking feature, Bitdefender still blocks calls from hidden numbers. This is causing me to miss important calls from hidden or private numbers, including calls from a…
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Need an offline installer for win 11 25h2. Need to install the bitdefender firewall prior to network
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Online Threat Prevention - No info! [Known issue, WIP]
I'm told that a connection was blocked by Online Threat Prevention. When I look in the notifications, there is NO information aside from that something was blocked! What is the point of this? I don't know which site was blocked, what the connection was, or the actual reason. I've never seen another antimalware solution…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Task Manager Win 11 does not show the activity on my SSD s
Since the installation of Bit Defender (this morning) Task Manager does NOT show the activity on my SSD devices???
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Parental on IOS locked on
Used Kaspersky Parental before and it creates a password to turn off or remove VPN profiles on IOS. Kids can just turn VPN off and close the app, so parental is null & void. Put a PW on the VPN profile and make as always on.
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Interferences between Bitdefender and Lightroom
I have the feeling that Bitdefender is slowing down Lightroom ? Am I the monly one or are there other users who have the same problem ? Somebody knows ways to remediate this problem ?
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unpacking installation file-processus stuck
Since several days, the process of unpacking installation file is stuck. Nothing happened. It's impossible to go ahead and impossible to crash this processus. Is there any solution. My bitdefender as made no update since several days. Any solution? I had space issue on my PC (c drive) when the process begun. How many space…
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Problems with Windows
Hello!I have both Bitdefender security and VPN Premium. I get a number of images on the screen that my computer is infected. Click them away but they come back as soon as I open the internet. I can email screenshot of this. Have scanned security but nothing helps.
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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How to stop VPN from randomly stopping access to many sites
I have put all my usual sites that I visit in the split tunneling list, and I still will be blocked, randomly and sometimes totally, from accessing some sites. Is there anyway to improve my access when I am using Bitdefender VPN? Is this a 'normal' side effect when using a VPN?
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Why does VPN connect even on local, trusted WiFi?
Why does BD VPN connect even on local, trusted WiFi? I don't want or need the VPN on my own network, yet every time I make any changes to the VPN settings, bam! The VPN connects and enables the VPN, even when I'm using a trusted network. I then have to go in to the VPN and turn it off, but I shouldn't have to, it should…
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What is the difference between Password Manager and SecurePass ?
I used to work with Password Manager but I have the impression that it is replaced by SecurePass . What's the difference ? Can I continue to work with Password Manager ? In my dashboard I even do not find ' Password Manager ' anymore … replaced by SecurePass
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How to switch Bitdefender Total Security to Bitdefender Premium Security
Allô, I already have Total Security and need to renew it next month. I'd like to switch to Premium Security. How do I do this? Thank you for your time in responding.
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Confirmation the connection between VPN's sudden drop in speed to web disconnections and viruses
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Blocked-Connection notifications should give web-page provenance
I often open several search-result links at a time into different browser tabs. I feel like these are evaluated by BitDefender asynchonrously (e.g. if their js downloads start making connections after initial delay), so when I'm told 'Suspicious Connection was Blocked', I'm not always sure which page is to blame. (And I…
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Not being able to delete the bitdefender app and agent, as well as websites and browser not loading
Assistance Required for Application Uninstallation Issue I hope this message finds you well. I am writing to seek assistance with a problem I am experiencing after downloading an application on September 15, 2025. Following the installation, I encountered significant issues with my web browsers, including Bing, Google…
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Bit defender's email protection is automatically tuning on
Hi! Bitdefender's email protection is automatically tuning on , it was not lie that b4, is it a new feature , but i can't understand why?
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Unable to login in bitdefender websites
Hi! May God be pleased with you mates, today i ve a unique and very strange problem. plz pay attention , it's not an ordinary or usual thing. i performed a clean installation of win 10 pro , then i tried to log in to my bitdefender central account , the web sites denied to accept my password, then i tried to log in using…
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Is BD stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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ZEUS and cvvj# virus on my Window . Bitdefender is not a remedy yet. any suggestion?
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Access denied
I get this error for costco.ca if I use a Vancouver (Canada) ip but no problem if I use a Toronto(Canada) IP This is the message I get: Access DeniedYou don't have permission to access "http://www.costco.ca/s?" on this server. Reference #18.981c2117.1741905556.8b33b38…
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How do I identify and remove application that is disconnecting VPN on my android phone?
Hi everyone, I received alert which says "Bitdefender VPN was disconnected by another application on my android phone. How do I resolve this?
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Why does Bitdefender not recognize my username and/or password even though I registered successfully
Keeps telling me in red, "Wrong password" I have tried adding Bitdefender add-on extensions to Chrome, MS Edge and my FireFox browsers. None are working.
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Do I need a payment method if I bought a key online?
Hey, so i bought a key online to renew my subscription, but when I click on "activate with key" I end up on a screen that wants my payment information and a checkbox that says it will automaticly renew my subscription for 50€. I obviously do not want this cause I already have a key :( Any other way to activate a key…
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is this normal?
proton vpn set for costa rica (fastest setting) and when i signed into Bitdefender Digital Identity Protection it showed ukraine as approximate location
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How can I get VPN to display images on a legitimate website on windows 11?
When running bitDefender VPN and accessing my geocaching.com website - no images (thumbnails) nor images from the website will be displayed. If you attempt to display an image from a geocache webpage - legitimate - then the following error is displayed … "The requested content cannot be loaded. Please try again later."…