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Have just renewed my subscription for ten devices, cannot get the subscription to register on a Macbook
I have just renewed my subscription for ten devices. It looks OK in Bitdefender Central to April 27, 2027. I am trying to get a MacBook Air working that was on the old subscription. I would have thought that it would simply pick up the new subscription, but it didn't. It kept telling me that the subscription was ending. I…
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Profiles not activating
The Movie Profile doesn't turn on when watching Netflix on edge and the Game Profile doesn't for some games launched from GOG Galaxy lanucher (I know you can add games to the list but this should not be necessary) . My previous anti-malware worked better where it would enable the game mode when any program was fullscreen…
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Improve how profiles work
If possible, change how profiles work, so that when a program enters full-screen to activate the movie/game profile. ESET, Kaspersky, even Windows does this by default. So I don't know why Bitdefender can't.
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Finland removed from the Bitdefender VPN server list? [Negative, it's back]
Is there any reason for why Finland suddenly is excluded from Bitdefender's VPN aleternatives? I use Bitdefender VPN for security reasons when visting my bank's website, but since yesterday Finland is removed from Bitdefender VPN's list over countries. Every other European country, even the tinyest, are on the list, but…
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Bitdefender Scan options
I keep getting a false positive on a file I know is ok. Antivirus - Threat Actions = Move to Quarantine Antivirus - Exception = the file path of the quarantined file Antivirus Scan reports infection - 2 options "Delete" and "Quarantine". Click Quarantine = "The file was removed from your system and couldn't be moved to…
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Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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Bitdefender updated today no vivaldi and termius have gpu no access issues and won't run.
The most recent update has broken something serious.C:\Users\username>start vivaldi --enable-logging --v=1 --disable-gpu C:\Users\username>[43012:35100:0531/191328.960:ERROR:chromium\content\browser\gpu\gpu_process_host.cc:1000] GPU process exited unexpectedly: exit_code=-1073741790…
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VPN issue on Android devices
Hello world! I own an HP laptop (Windows 11) and two Samsung Galaxy smartphones from A series (Android 16/OneUI 8.0 and Android 11/OneUI 3.1)... On both smartphones, I also have installed (from Samsung Galaxy Store) Rethink Network Guard (open-source DNS+Firewall+VPN application) and Secure Wi-Fi (for which I pay a monthly…
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Bitdefender activation code doesn't offer to extend subsctiption
I have a current subscription to "Bitdefender Total Security - 5 Devices" that will expire soon. I purchased a new activation code from Amazon, but when I enter it on the My Subscriptions page and click Activate, the only option is to "Add a new subscription". The activation code I purchased is for the identical product,…
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How to quick check the Bitdefender VPN status on the Desktop?
There are times when we’re browsing the web on our computer, entering information or opening websites, we do not realize the current status of the VPN (whether it is connected or not), because the only indication of this is hidden in the notification area (tray). As a result, our data and IP address are exposed without us…
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Why can't I view logs after a scan?
I've done a full system scan, and threats have been found and quarantined. After the fact, I continue getting notifications that there are attempts to pass malicious command lines to various exe files. It never says where the file is coming from, which is information I am hoping to find in logs. Even if it's not, I would…
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Bitdefender Alert Mode Turning Off Automatically – Anyone Else Facing This Issue?
I’ve been running into an issue with Bitdefender where Alert Mode keeps turning itself off automatically, even after I manually enable it. I rely on this feature to monitor app connection attempts, so it’s a bit concerning when it disables without any clear reason. I’ve checked for updates, restarted the system, and…
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Security gaps left by Bitdefender in Android?
How does Bitdefender in android ensure safety and security when malicious web links open in in-app web browsers of 3rd party apps that are not supported by Bitdefender Web protection feature?
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Bitdefender / Anti-Tracker extension stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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Firewall Rules automated clean-up of non-existent / obsolete rules
Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…
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Config changes on firewall from manual to automatic with new version install DESKTOP WINDOWS
Config changes on firewall from manual to automatic with new version install.(DESKTOP WINDOWS) I like to screen everything going through the firewall manually. I set this up and it go's back on its own to automatic allowing junk like microsoft telemetry through. Please fix this. Updates should not wipre out an existing…
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How can I get rid of the fake McAfee popups in my Edge browser on a Windows 10 PC?
Need help on a Windows 10 issue. I can't get rid of the McAfee popups.
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Junk email filter useless
Hi. My Junk mail filter is totally useless. The Outlook filter is putting obvious spam into the Junk folder while Bitdefender is marking them as safe. Is there a fault with Bitdefender? And I can't upload a screenshot to demonstrate problem. Keeps getting better!
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Cannot Activate Bd For Android Samsung Tablet
Hi I have now purchased a 'BD for android licence twice' for this device. i.e. $14.95 x 2 = $29.90 Bitdefender Central shows the device, but says that there are no active subscriptions for it - and that I need to purchase a subscription (In spite of my already having purchased the licence twice). The product was installed…
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Who can help??? I have a threat DB update issue on my apple chip MacBook
I have a threat update issue on my apple chip MacBook. Some threat DB updates have a date of 2 days in the past while my intel iMac never ever has an issue. Can anyone please provide a fix? I have super-fast fiber internet, so the issue is not on my side. Both my macs are always fully patched and i reinstalled the BD…
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I cannot remove 2 Malware Programs on my Computer
I have two program files Browser Extension from Blaze Media and one called BBWC from Millennial Media. How can these be removed?
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How to get rid of McAfee fake infection pop-ups?
Very basic old Mac user so go easy with me. Got a pop up in the right hand corner annoying bleep every 20 seconds. McAfee critical, then action required. So I downloaded Bitdefender thinking it would detect it and remove it, but it didn't. Done a full scan no threats. How do I stop these notifications driving me mad with…
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IDM Integration (Internet Download Manager)
Hi, I'm trying to figure out which exe is the scanner, do i have the right one? I saw a previous user's post about this and that one said "bdscan.exe" but no such file exists.
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Certificate Issued By "Untrusted Bitdefender CA" Prevents Downloading Emails. Any Help?
When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.
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¿Por qué me dice que la web tiene cosas inseguras si es una página de una Universidad Pública?
Me aparece este cartel cuando quiero ingresar a la página de la facultad de Medicina pero por estos motivos consulto si realmente es seguro o no hacerlo ya que el sitio me avisa que es inseguro.