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Computer sleeps/hibernates during full system scan
How to prevent a Windows 10 PC from sleeping/hibernates during a scan? I know I can change power settings in W10 Settings?
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Bitdefender Free - Why do I have a Bitdefender Virtual Disk in Disk Management??
Hi all, I wonder if someone can help me out? I have installed and am using the Bitdefender Free product. Been using it for some time quite happily but today, when I went into my disk backup utility I noticed that there is an "odd" disk per the image below. I am not sure why this is there and would like to get rid of it as…
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Inquiry about comparing Total Security and Premium Security features (security and optimization)
I'm a Bitdefender Total Security user, and I have some questions about the differences between the Total Security and Premium Security versions, specifically regarding performance and protection: Is the Core Protection and antivirus and malware protection level exactly the same in both Bitdefender Total Security and…
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What is this File?
https://www.virustotal.com/gui/file/baab40563b0f1f9d14aaf7264cf4a477a4c86581bd95a5960e6dcc0d225ab1df I Decided to ask here because only information I found about the file was from Bitdefender reddit.
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How to install BD after windows reinstall?
I can't find a way to download back Bit Defender. It says it is on my pc, but it is not.
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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High CPU Usage on Ubuntu with Bitdefender GravityZone Agent (Anti-Malware Only Policy)
I have installed the Bitdefender GravityZone agent on an Ubuntu machine (Business license), and applied a policy configured with Anti-Malware only, with updates for both the product and signatures explicitly disabled. However, I am experiencing high CPU usage. The process: /opt/bitdefender-security-tools/bin/bdsecd -c…
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Why does VPN connect even on local, trusted WiFi?
Why does BD VPN connect even on local, trusted WiFi? I don't want or need the VPN on my own network, yet every time I make any changes to the VPN settings, bam! The VPN connects and enables the VPN, even when I'm using a trusted network. I then have to go in to the VPN and turn it off, but I shouldn't have to, it should…
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Firewall option for the Quick Action panel
Just wondering if it may be handy to have the option to pin Firewall to the Dashboard? I realize there are 8 options we can choose from, but maybe it would be nice to have the Firewall be an option as well. https://www.bitdefender.com/consumer/support/answer/13354/
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please tell me what could be causing this?
Hello I was wondering why these domains are none stop requesting data. by these i mean yours. what do they do? I have none of your software on my pc. I use ESET. EDIT: i believe this is from only 24 hours. EDIT:from 2025-10-17 18:40:04 to 2025-10-18 18:48:05 Eset has 500. its in the allowed section. EDIT: i think i put…
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Privacy concern - Data on dark web
Receive email supposedly from Bitdefender of privacy data exposed on dark web. Log into Bitdefender central to resolve. No notification found in central and when I do new scan of emails no privacy breach found. How do I resolve the issue or is this a scam I didn't click on link in email
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WHY ask why from bitdefender programmers
Bookworm people are so smart they are STUPID. I am tired off setting approval for my private network. We all know that 192.168.x.x just like the other 3 that are only local are relatively safe. I am behind a PFsense firewall , nothing open to the net. So because my Pfsense 192.168.1.1 and my Synology 192.168.1.x , have no…
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New IOS download
it says, using old IOS version 18.6.2 You need to update the new IOS But there is no way I see to do that. I am using an iPhone 15 pro
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Beim Versuch, eine VPN-Verbindung herzustellen, ist ein Fehler aufgetreten (Fehlercode 2).
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Does BD scan only .eml files or also the containing email?
I use BD Total Security on Windows 10 64 bit. In Thunderbird you can save each email message separate as a .eml file. Does BD not only scan the .eml file but also the content of the email stored in this file?
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Virus Custom Scan task per file type
I use BD Total Security on a Windows 10 64 bit computer. Is it possible to define a Virus Custum Task for a given file type!
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Bitdefender Partner (Non-profit/Edu) unable to fulfill license renewal
I have a Gravityzone business license with non-profit/educational pricing thru a Bitdefender partner in my state (Florida). Over a month ago they quoted a 3 year renewal of our license which expired October. 1st. We paid for the license, and to date, they've been unable to fulfill it. After multiple emails and calls, we…
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Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…
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I got Phishing ?
Yesterday October 16 th, 2025.. i try to Download and Install Roblox Executor, and tried copying and pasting a ****** from YouTube Gamer into Windows PowerShell. After that, I downloaded Roblox Executor Delta from the website. When I installed it, a CMD window appeared for a few seconds, then nothing happened. Three hours…
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SecurePass searches for the string ".co.uk" not the full website name
I've just migrated from BD password manager ro SecurePass. SecurePass searches for the string t ".co.uk" not the full website name, which means that it cannot find the correct login name/password to autofill. Is this a config or set up problem with my installation or a defect of SecurePass. Any advice on a fix or when BD…
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SecurePass looses Auto Fill
I've just migrated from BD password manager to SecurePass. I notice that from time to time SecurePass looses the ability to autofull website logons with the the appropriate login name/password. When I check SecurePass is still set up as the default password manager and the option to allow Google to auto fill is switched…
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Disable this popup
You guys have GOT TO ENABLE A WAY TO DISABLE THE PAYMENT METHOD POPUP WITH THE CHROME PLUGIN. This pops up ALL THE TIME. It has popped-up THREE TIMES while I'm trying to fill out this form. This should be a lot more robust considering the yearly cost of Bitdefender. If you want to compete with LastPass, you need to get…
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I cant open the VPN download file on my windows laptop
I have a bitdefender account and on my dashboard it says I have one device with VPN. I havent paid for the premium VPN. do I get basic VPN with my account. Also I have downloaded the vpn .exe but when I try to run the download its just stalls. any ideas what i can do
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Help Needed - Calls from Hidden Numbers Blocked Even When Call Blocking is Off
Hello Bitdefender Community,I am experiencing a problem with Bitdefender Mobile Security on my Android phone. Although I have turned off the main Call Blocking feature, Bitdefender still blocks calls from hidden numbers. This is causing me to miss important calls from hidden or private numbers, including calls from a…
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Exploit attempt blocked
I'm new to Bitdefender, and turned to it after MS Defender, let "something" onto my system. I have IDS turned on on my router, use Next DNS with a lot of blocking, but still have a few ports forwarded to my local system for serving media. I've lowered my attack surface as much as I can, until my NUC arrives and I can…
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Migrate from SecurePass to Password Manager
I've just migrated from BD password manager to SecurePass, which turns out to have been a mistake. I want to migrate back to Bitdefender Password Manager. The online help says export passwords in .csv format and then in Password Manager select "Bitdefender Wallet" as the app to import from. I do this but every password…
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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Remote Access Software Blocking
There are scammers who use remote access software to steal money from people, so it would be nice if there was a feature which blocks all remote access software. Including legitimate ones, like anydesk as that is also commonly used by scammers.
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Option to disable Anti-Theft
It is good to have some kind of control when someone steals or you lose your device but in my opinion it shouldnt be forced and not possible to disable. Not everyone wants there to be an option to wipe their device with 1 click or track/lock it. For me personally i just dont feel safe knowing that if anyone with malicious…
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Best way to exlude such incidents?
Hello! From our RMM / Vulnerability-Scanner there are always this child-process wich are getting flagged by Bitdefender. Whats the best way to exlude such behaviour? Exluding for example: conhost.exe would be stupid and exluding the Command-Line "??\C:\Windows\system32\conhost.exe 0xffffffff -ForceV1" is not working. The…