The Bitdefender Expert Community

Just purchased the Bitdefender Total Security Family Pack and so far I love it. After installing it, it immediately found an infection my previous antivirus hadn't detected (Kaspersky) and I was so happy I fully explored the application and ended up turning on DARK MODE. Anyways, I just discovered that there's a section in…

Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…

Add functionality (or a product to the lineup) to: Prevent users from downloading/installing malicious browser extensions. Routinely update users' clients with the latest 'definitions' Scan downloaded/installed extensions for threats Notify users if a previously-nonthreatening extension has become a threat Offer…

I had recently experienced great difficulty in maintaining my devices correctly due to my age 82 not belessed me with normal setting and configuration skills to make adjustment in settings to security section for Security, New digital, and SecurePass which led having unusually many screen cautions. As I have been with…

A sophisticated phishing scam is targeting Gmail users worldwide, and it’s particularly dangerous because the emails appear to come directly from Google. This scam bypasses traditional security filters and can trick even vigilant users into handing over sensitive information. What’s Happening? Cybercriminals are sending…

I recently renewed Bitdefender Premium Security Individual Plan from the offers in my account through Central, my question is if in my Subscriptions my renewal date is changed to 2027, does this mean my subscription is active. I did not receive an activation code at time of purchase, nor have a received the message saying…

I got an email notice about my renewal with UltraAV. I only ever had Kaspersky until a year ago when I got Bitdefender, so it makes me think they've kept my credit info. TIA

Someone had physical access to my phone. How can I get this fixed. They are altering photos which are evidence against them. I know who it is, can't figure how to keep them off.

Is there a planned update to give macOS users the ability to schedule scans? I feel like scheduled scans are a basic antivirus feature that should be included even with the basic subscription, let alone the Ultimate Security subscription. Given that scheduled scans are already available on Windows, is there a reason this…

I am trying to confirm my email to post in the forum related to the firewall alert mode being broken, the alerts are constantly looping, if I try to disable it the alerts the app is frozen, It has been a few months but I can't post because my email can't be confirmed I received the confirmation email and I clicked and I…

Hello, I recently dealt with a Trojan loading itself into my PC through an exe file known as "Renpy". This trojan proceeded to steal my passwords and wreak a bit of havoc. I've since reset all of my logins and other data. I believed I was able to remove pretty much all of the infected files. However, there is an exe called…

Bonjour. Mon logiciel Bitdefender télécharge une mise à jour dénommée "sav/explode.dll". Je n'avavais jamais vu un tel nom auparavant. Est-ce une mise à jour légitime ou un hijacking réseau me faisant télécharger (via le programme antivirus Bitdefender lui-même, pas sur un site obscur) une dll pourrie ? Google ai m'affirme…

Hi, after updating to build 27.0.62.352 bitdefender sometimes doesn't startup correctly after the pc has been shutdown for the night. On first boot the icon will appear but it will say "Bitdefender services are loading" when opening the interface will prompt the user with a login screen and the services will never start.…

I just started getting notifications from Bitdefender that the Amazon Website has suspicious content. It has never happened for me before. Any ideas?

I would like to verify whether a file is actually malware or a false positive. It is currently in quarantine. Is it possible to check it safely? I use Bitdefender GravityZone. Thanks.

After a recent VPN update, my VPN stopped connecting creating some internet connection problems. The internet works fine before connecting to the VPN, however, when I run the VPN it doesn't connect and then stops the internet from working. I have run through all the troubleshooting suggestions by Bitdefender and still no…

tl;dr: my Windows 11 laptop has been crashing a lot in when I am at my workplace and I have reason to believe the problem is some horrid interaction between Bitdefender Total Security and something in the workplace, probably the wifi network. How do I best explore how to fix this, please? Here's all the detail, in case it…

In my humble opinion, it is a huge flaw and degradation of the software that you can no longer go somewhere simple to look at the logs for recent scans. Where the heck do you go to look at a scan that maybe you did yesterday and you need to go back and look at the log? Whoever decided to hide the feature that let you look…

Hi All, My website, asiatravelmates.com, was recently flagged by Bitdefender as spamware. However, after a full server scan, I found no such issue. How can I scan my website with Bitdefender to confirm and remove this warning? Thank you Anvietnam

this doesn’t fix the problem !

Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…

Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…

Subject: Bitdefender interfering with Windows 11 (23H2) feature update installation Environment: Windows 11, version 23H2, build 22631.7582 (upgrading to 24H2/25H2) Bitdefender [product name/version here] OK; disclaimer: I must have been sleeping in class, not noticing that the major updates were not being installed over…

Bitdefender VPN doesn't stop them. They so annoy me. Thx anyone out there!

Can anyone tell me why my Full System Scan is showing about 1/3 less than a week ago? I usually get about 1.500K items scanned every 5 to 6 days, the last time my scan showed this amount was on Sept.19/26, I ran it a couple of times lately and only about 500k items showed, just an hour ago I ran another full scan this time…

hello, i've started to use bitdefender recently but it seems to interfere with my program goodbyedpi. It is a must for me to use it because i cannot access apps such as discord due to my location. Would really appreciate it if you could tell me a solution, thank you.

For the fifth year running, independent auditor Securitum confirmed Proton VPN’s infrastructure keeps no logs of browsing activity, DNS queries, or anything that could tie a user to a session — proof that Protons’ no-logs policy isn’t just a claim. Proton openly publish the full no-logs report so a user can read it for…

I was attempting to install Bitdefender Total Secirity on a new Macbook NEO A18 Pro and unfortunitely it would not allow me to fully install it and the web extentions in Safari and Chrome? Google Gemini said that the OS on the Macbook Neo is like IOS where it uses sandboxing and does not allow direct access to the OS so…

this domain keeps popping up on my in my browsers.. https://securesweep.pro/ There is always more to it,but, it pops up as a McAfee System sweeps telling me there are a lot of viruses and issues with my system.. Either it's a total scam or bitdefender is not doing its job.. In any case, is there a way for me to block this…

I have Premium Security Family. There are 6 family members and maybe 15-20 devices, mostly phones and iPads that need to be covered. My question, is it better to just leave me with my account at Bifdefender central and get the devices covered by sending links out to who needs them, or should 5 members create their own…