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BD found Gen:Variant.Tedy.414512 in msedge.exe
BD has moved msedge.exe to quarantine after identifying that it was infected with this virus. Edge now does not work. How do I get rid of this virus and then get Edge back working? Thanks
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Hard Drive Locked by Bitlocker, with no Password
Is there by any chance there is someone with knowledge of how to either unlock a hard drive locked by Bitlocker in Windows 10, or Format it? I have tried numerous fixes from the internet, but have yet to find a working solution. My big problem is I do not know how to write command line in the Administrator Diskpart Fat32…
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I recently had Bitdefender block a phishing attack however i continue to get sketchy notifications
Hello! A little worriesome, bitdefender blocked a phishing attack but now i get continuous notifications saying "a russian is attempting to access your computer" and your "your computer software wil be deleted in 10 minutes' Etc. I did a full system scan and Bit defender did not find anything. What else can I do to get rid…
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BBC sounds does not work with VPN
I get continuous buffering of BBC sounds when using VPN 26.0.2.1. through my local connection. If I disconnect the VPN BBC sounds works as it should. I see this was a problem in 2022 and its still is not fixed.
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Pause Bitdefender Mobile for Android
How do I pause Bitdefender Mobile Security on my moto g pure android 12 phone?
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Please remove my website from the blacklist
Hi www.ggads.pro had been listed in your blacklist. My website is a news website. I don't know why it's blacklisted. Please review and remove the blacklist for me THANKS !!!
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Add an extra password: To stop workaround from unsafe flagged webpages
I am really interested in a password that needs to be typed in (no autofill) for the worst case I start to open a website / page that is flagged as unsafe by bitdefener. This additional password is "actually nonsense" it just schould waste some time until I start to think and turn my "brain-mental-awake" mode on. After I…
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LG Simple Editor Software Install blocked
I am running Windows 11 Pro, when I try to install the LG Commercial Signage program Simple Editor the zip file is expanded and Windows Install window is opened. On initiation the install is then blocked by BitDefender Antivirus, which flags 19 of the extracted files as infected and quarantined. The install file was…
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Which Windows Store App was blocked?
Several times a day I see a notification that says, "Bitdefender blocked a Windows Store app from gaining access to your webcam." While it is comforting to know that it was disallowed, I would like to address the underlying cause to stop it from coming up repeatedly. How can I determine which Windows Store App is pinging…
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it shows
when I go to sign it shows uk flag it should be Canadian flag English and it will not let me change how I do it
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How to restart my laptop after a BD update
My (old) Toshiba laptop will not restart after the latest BD update. It was working as usual up to me shutting down, but now all I get is a blank screen with the pointer and time. I've tried a windows 10 recovery by repeated shutting down and restarting but that does not work. Any ideas gratefully received.
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Ads going to Calendar
Hi All. New to Bitdefender, and to this group. Recently, like for the past week, I've been getting ads that are going directly into my Calendar. It appears to be a "phantom email". Self made up word, email that doesn't show on my iphone, but does flash momentarily on my iwatch and on my windows based laptop. The email…
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BD Antivirus Plus installer forces removal of firewall
Hi, I am trying out Bitdefender Antivirus Plus. I have downloaded the latest installer from the website but when I try to run it, it gets a little way in and detects my (non-bitdefender) firewall and wants me to uninstall this before allowing me to proceed with the BD Antivirus Plus installation. How can I try out BD…
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How do I track my ticket
I got charged automatically for a new year and would like to cancel. I wrote an email with no response. I got a ticket number but no way to search it. Ticket number: 1008676537
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How to turn off the port scan notifications with the protection stays on?
Hi, i'm using the Bitdefender Total Security. It constantly promps the message saying the port was being scanned and the action was stopped. Any chance the msg prompts can be disabled but without deactivating the protection (keep running as background job or some kind)? The frequent message prompts has become a problem…
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How to adjust Bitdefender window so it fits on the screen
I have bitdefender on a windows7 laptop but cannot see all the bitdefender window how can it adjust it?
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Password Manager in Safepay and Autofill
I just purchased Bitdefender Premium Security and have run into a couple of problems that I have been unable to resolve. I have imported all my passwords into Password Manager. While working in Chrome, Password Manager works, but when in Safepay, Password Manager does not appear to be an option and I must manually enter my…
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Risk Management not updated
Hi! I'm quite new to GravityZone and I've a question about security management. It says that on my pc there are some vuln. apps. I've removed those app and done a new risk scan but it still says that those app are installed and vulnerable. Any suggestion?
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System has been blocked
Hi, I am connecting with OpenVPN and try to access share directory, but Bitdefender firewall block the action and the following message appear : "System has been blocked System" When firewall is diable, I can access share directory throught OpenVpn. Moreover, I can not add an exception rule because there isn"t any…
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BTS: Firewall not working after recent update
Hey, after todays update the Bitdefender Firewall isn't working anymore. Windows 10 activates the Windows Firewall and no matter what i try in the BD Total Security Interface, it can't be activated. I've reinstalled BD from scratch and after the reinstall the Firewall is on and working until the update hits. After the…
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What is the best feature of Bitdefender?
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Total Security VPN v Premium VPN
I have the Total Security Package, which includes VPN. How different is this from the Premium VPN product? Is it worth upgrading?
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Bitdefender: the icon on the Toolbar has disappeared.
Hello, I use a Zenbook laptop with Win 10. Bitdefender has alway worked well, bur from some days the icon on the Toolbar has disappeared. How can I solve this problem? Thanks
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VPN won't connect and no error message is displayed
I recently purchased a new laptop and installed Bitdefender VPN. When I connect to the VPN, it will show "Connecting" for a few seconds then goes back to "Turn On to Secure your Connection". What is the problem?
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Option to disable the automatic profile popup annoyance?
I keep getting this popup in the lower right corner that reminds me to activate a profle. Last time it happened while I was in a game, it hijacked focus and got me killed so I had to redo a very long mission. I'm now on the verge of getting rid of Bitdefender for good. I can't believe that the developers have absolutely no…
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Help with alerts
Was alerted the my email is on dark web, not sure what all is on dark web. Changed password
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PowerShell 7: Golang Compilation Super Laggy With Bitdefender Shield On. Any Ideas?
Windows Terminal especially. Golang is so slow not worth it with BitDefender shiel. Easy test: Turn BitDefender Shield off. Normal. Turn BitDefender Shield off. Laggy command line activity in PS. Golang compilation super slow. If I just use the regular Windows DOS command shell , it is now laggy. HOWEVER, Golang…
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How to log in to my account?
I renewed my subscription but can't log into my account (have done so in the past). I've tried using 3 different computers and both FireFox & MS Edge. Same result -- it just asks me to log in again, over and over. I have confirmation emails from my renewal, but my existing BitDefender installation says it has expired and…
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Safepay changes as of July 11
Just curious has Bitdefender made changes to Safepay in Total Security in the last few days? I ask because Total Security updated today prompting a reboot, and afterwords Safepay would neither open from the widget on the Dashboard or automatically open through whitelisted websites on regular browsers. I also noticed…
