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The Bitdefender Expert Community
Discussion List
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Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels
Hello, Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard. More specifically: Several dashboard panels are not loading completely Some widgets appear partially rendered or missing data The interface occasionally…
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New release: Bitdefender 28. Can't seem to find any source pointing to the new version and changelogs
VPN and security solution now integrated into Client. New Client: 2.0.184 My Bitdefender has been updated to Version 28, Client version points to 2.0.184 and the Security tab points to Version 28.
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PNPM/Vitest false positive
So just now I ran into a few issues with running my PNPM Vitest tasks. Out of nowhere it suddenly started flagging the unit test run of my Angular application. (Context: its a Node/Typescript project that runs various PNPM tasks for which it needs to install certain Node Modules) It saw my vitest config.ts file as threat…
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Possible trojan or malware detection
Hello Team BD, I have recently begun getting this error message in my Security Center notifications: Feature:Online Threat PreventionWe blocked this dangerous page for your protection: [url removed by admin] Dangerous pages attempt to install software that can harm the device, gather personal information or operate without…
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Bitdefender 28 upgrade - When do I get it?
I have three Windows 11 systems with valid Ultimate Security subscriptions. All three are still on Bitdefender 27. Are the upgrades still rolling out? Thanks.
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Bitdefender blocking mobile banking app, or the other way around?
I have transferred my old phone to a new Samsung galaxy a37 5g the hsbc banking app will not open see attached photo i dont want to have to delete my Bitdefender to access my online banking any soloutions would be greatly appreciated thanks
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Bitdefender Notification: Infected Webpage Detected
I am receiving the following multiple notifications from Bitdefender Antivirus Plus: Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://overbridgenet.com/jsv8/offer Dangerous pages attempt to install software that can harm the device, gather personal information or operate without…
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Better Bitdefender notifications prioritization
The application has the most annoying notifications UX. Literally every time I get something useless I am weighing the benefits of uninstalling it and canceling completely. Don't be the squeaky wheel. I can't impress upon you enough that the only notification I ever want to get is if something malicious is found and only…
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My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…
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I have a question about text and email notifications when using Bitdefender Mobile Security
I am a longtime Bitdefender subscriber and i have one thing that is driving me nuts. It is the scam email notifications that have gotten to the point it is crazy! I will be typing a text and i will get a notification popup about a phishing email and i want to block that text without turning off all text message…
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How to Install Your Bitdefender Security Solution on Windows
This article guides you on how to install Bitdefender on Windows OS. Before proceeding with the installation, make sure your PC meets the system requirements. https://www.bitdefender.com/consumer/support/answer/28558/ You can also watch the steps presented in the video below: As always, feel free to ask any questions in…
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SecurePass, Modification d'un mot de passe
Bonjour, J'avais un mot de passe importé depuis passwordmanager, donc rangé dans "Import…". Je veux modifier ce mot de passe et le stocker dans "Mon Coffre fort", malheureusement je n'ai pas accès au bouton "Enregistrement Compte" qui est grisé. Sur certaines modifications j'y ai accès, sur d'autres non…!!! Une raison? Une…
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Threats Xplorer - Detail Level
Recently had a customer with firewall blocks, the local BEST product displayed significantly more information than the Threats Xplorer panel. Threats Xplorer is missing the source IP and port numbers required for crafting relevant rules to allow traffic through. Threats Xplorer should provide comprehensive information at…
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Not recognising premium Security on new iPhone
I have a Total Security subscription which expires next July. Had it installed and working on my old iPhone. However when I log into the Security app on a new iPhone it only shows it as the free version yet I’m logged in correctly. I can login to Central on new iPhone. On central it shows the new iPhone device as not fully…
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Bitdefender Email Protection Safe label - How to keep only the Dangerous label?
Is there a way to suppress the Bitdefender Email Protection Safe tag from appearing in the subject line of emails on the new Outlook for iMac? I've tried creating rules both local and client side and unfortunately under a new Outlook they do not work. Does Bitdefender have an option or utility for suppressing just the safe…
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Cloud control center loads slow - big JSONs are transferred without nginx gzip compression
On high latency networks, the control center loads very slow. I tried to diagnose the issue with browser DevTools and found that big JSONs (mainly translations/dictionaries) are being transferred without nginx compression, for example: EdrEvents.getDictionary RiskManagementTexts.getTranslationDictionary I then checked my…
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Bitdefender update encountering a problem
Using Bitdefender Total Security on a Windows 11 Home version, I have been prompted two or three times by Bitdefender Dashboard that I needed to update my version and each of these times it was running long on 0% with no upgrade being downloaded so I had to cancel the update. In Settings I noticed that Automatic & Silent…
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False Positive Report: Madxka (ROBLOX revival) detected as virus
Launcher: https://cdn.madxka.com/clients/cartiiLauncher.exe Website: https://madxka.com
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VPN worked great until a week ago.
I had zero problems with connecting using "Automatic". EVERY single website worked. Lately the VPN is blocking even common sites. I changed nothing. I read a suggestion to add the offending site to the exception list in split tunneling. No go. If I have to add a dozen websites every day then why use this product? I'll just…
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Links to google.com redirector(?) inside emails don't work
Hello, I get several (subscriber) newsletters daily that seem to use a google.com address to redirect (track…) my clicks. These are to things like articles mentioned in the newsletter, etc. Previously most of these worked with the VPN running. Recently, like around Aug 25 or so, these started to fail at a much higher rate,…
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How Well Could Bitdefender Protect Users From Rootkits Delivered Through Supply Chain Attacks?
Say some hackers got control of a popular open source repository (for the purpose of this example, let's give it a fun name like XZ Utils). The hackers then program a rootkit into the next release, and then send it public. How well could Bitdefender protect against such an attack, if at all?
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Why is a Safepay bookmark for my bank logging into the bank account complete with password?
I am an older lady forgive me if my expressions are not technically correct. I have installed Safepay and then activated Secure pass through the Safepay icon. I bookmarked my banking page into Safepay. I only put the bank password etc into the Securepass vault page. However, now if I click on the Bank icon in Safepay it…
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Please remove our Website from blacklist
Can you please remove https://schule-am-eller-forst.de/ from your blacklist? Regards
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Alert unzipping virtual_os_museum-2026.08.26-lite.zip
Good evening, I just received an alert after downloading via torrent the zip in the title. C:\Users\…\Downloads\virtual_os_museum-2026.08.26-lite\virtual_os_museum-2026.08.26-lite\apps\run-hidden64.exe è stato infettato con Gen:Variant.Tedy.598848 maybe it's a false positive, I uploaded the file on virustotal where it…
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Include An Option to Disable Bitdefender Anti-Theft
It is good to have some kind of control when someone steals or you lose your device but in my opinion it shouldnt be forced and not possible to disable. Not everyone wants there to be an option to wipe their device with 1 click or track/lock it. For me personally i just dont feel safe knowing that if anyone with malicious…
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How do I disable Bitdefender VPN on my Home private network? (Wi-Fi Advisor settings)
I am trying to set up my Bitdefender VPN so that does not connect on my home (private) network. How do I disable the 'Always on' setting?
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Can Bitdefender find the csrss.exe trojan?
In the past week, my printer driver suddenly disappeared. The printer site does not allow me to download a new one. When I talked with the company, they claimed that I had a csrss.exe trojan. I ran a full computer scan. Bitdefender said i was clean. I found the files that included the string (including the ones that should…
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Bitdefender Firewall Rules - checking default settings
Is there a way to check to see if my rules on my Fire Wall settings are default, asking as I do not seem to be getting some notifications that I used to get prior. I only see the option to reset rules, when I open it I get a box that says Confirm Operation, then reads -The current rule set will be deleted and the default…
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I suspect this is someone imitating Bitdefender [No, it's a genuine Bitdefender Dark Web Monitoring Alert]
I received this email today. I suspect it is a fake because I signed in to my Bitdefender account on my desktop and on my browser, and I don't see a new alert. The alerts I have are all around websites I was visiting today.
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How to start the VPN app minimized
Good evening. Because I choose to never shut down Windows — as that way I can continue my work right where I left off — I'm limited to restarts caused by Windows Update. So whenever the system resumes from hibernation, I find the main VPN window open, ready to reconnect. Since this happens so often, it's become annoying to…
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