Battlefield 4 on PC

Scu11y

Old i know! I still play BF4 on windows 10.. since I had to reinstall Win 10 I decided to go with this Antivirus.

Now I keep getting kicked from servers CONSTANTLY for the first time by "Punkbuster"? in other words saying im a hacker ?!?!

WTF!! how do i stop this ??? I'm not hacking and it is embarrassing to suggest otherwise! Any idea WTF is going on or why im being thrown out of servers?

Petersl

https://community.bitdefender.com/en/discussion/103662/battlefield-4-on-pc

Hi @Scu11y

I doubt this has to do with the bitdefender, bitdefender only protects your local device and should not be interfering with a game server you connect to.

I guess try uninstalling bitdefender and see if you still get kicked from the server, if you only get kicked from the server while bitdefender is installed then try disabling the bitdefender components one by one to see which one of them might be causing this.

If you find out which component is causing this then whitelist your game in that bitdefender component.

Flexx

https://community.bitdefender.com/en/discussion/103662/battlefield-4-on-pc

Try setting exclusions for both the folder and the executable files of your games separately in your Bitdefender product. Also, allow the software to bypass the restriction in the Bitdefender firewall if it might help.

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/

4) Allow an app through Bitdefender Firewall: https://www.bitdefender.com/consumer/support/answer/13425/

5) Re-enable real-time protection in Bitdefender

If the issue persists, the problem is not with Bitdefender. However, if the issue is resolved, then the Bitdefender firewall may have been detecting a suspicious connection, which could be why you were getting logged out of the server.

Finally, if needed, as a trial-and-error approach, you can try uninstalling the Bitdefender product, as suggested by @Petersl in the previous comment. Follow the steps below.

1) Uninstall the Bitdefender product on Windows: https://www.bitdefender.com/consumer/support/answer/2791/

2) To remove any remaining files, download and run the Bitdefender product uninstaller from this link: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2023_Uninstall_Tool.exe

Even after trying everything, if the issue still persists, consider contacting Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Just as a side note, you can also activate the Gamer Profile in your Bitdefender product whenever you are playing games. More information can be found in the link below.

https://www.bitdefender.com/consumer/support/answer/2066/

Regards