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Bitdefender search engine
Ok, some of you may bat an eye reading this, but there is renewed interest in a European based search solution. Qwant and Ecosia have started to build a web search index. https://staan.ai/ https://www.eu-searchperspective.com/ https://blog.ecosia.org/launching-our-european-search-index/ Should Bitdefender enter this…
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Firewall rules: extending rules to subfolders
Many software programs today create temporary executable files (which ask to connect to Internet) in random folders. An example is Visual Studio's BackgroundDownload.exe file, which is continually created in folders like…
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Add Folder to firewall rules
Hi everyone, I thought it would be a nice idea if you could add a folder to the firewall custom rules, instead of just specific executable files. Any chance we could see this? Cheers
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Prakash Hinduja (Switzerland) fix issues with my PC running slowly after installing Bitdefender?
Hi Everyone, I am Prakash Hinduja, a financial advisor and consultant specializing in bespoke wealth management and global investment strategies. Based in Geneva, Switzerland (Swiss), and originally from India, I leverage my international background to serve a diverse clientele of high-net-worth individuals and business…
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Safepay disappears or crashes
Safepay disappears in two different ways, about 1 to 2 percent of the times we use it. Sometimes it just disappears while inside Safepay and using a bank website. Sometimes we switch back to the desktop, and then Safepay is gone. Any suggestions on how to fix this or debug it further? This happens on a laptop, but never on…
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Bitdefender SecurePass included in Bitdefender Total Security subscription / Data loss risk ?
One part of the question is in the title but just to be sure : is Bitdenfender Secure Pass included in my Bitdefender Total Security subscription ? So far I had the two subscriptions, but I just cancelled the automatic one to SecurePass. So, this leads me to the second part, is there a risk of losing all my registered…
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Is it necessary to uninstall Bitdefender when upgrading from Windows 10 to Windows 11?
I would like to upgrade my current Windows 10 system to Windows 11 because of the looming end of support for Windows 10 in October. I do however have concerns about Bitdefender's Protection in regards to the upgrade process. Is it necessary to uninstall and subsequently reinstall Bitdefender when upgrading from Windows 10…
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Safepay does not interact with Bitdefender VPN
I am reopening this issue, as I thought the problem had been resolved by a software upgrade. I use Safepay for all my online transactions, and it's important that I can be sure it works as intended. The problem essentially appeared when I activated many of the VPN options (almost all of them). For example, the option to…
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Microsoft RDP to another computer on local network
I am unable to connect via RDP to another computer on my network. Both computers are running Windows 11 and both have Bitdefender Total Security. If I drop both firewalls, I can connect. I have added rules and still no joy. I can get to it using a third part tool, but I have always used MS RDP as its the best. Please help…
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How Mystery Box and subscription scams are evolving
Social media has become one of the most common places for people to discover new products, services, and deals. Unfortunately, it is also a space increasingly exploited by scammers who create fraudulent ads that look legitimate at first glance. These ads are often carefully designed to mimic real businesses, using…
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Can I put my Bitdefender subscription on my wife's computer as well?
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Update Concerns
I read at startup Bitdefender automatically begins an update within 5 minutes; today at startup after 10+ minutes no update was initiated, so I manually started one. Why wasn't it automatically started? During the update when it reached 84%, message "configuration in progress…" showed and the security widget & Bitdefender…
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HUGE number of files flagged with generic detection with new update
I just had Bitdefender quarantine a huge number of files flagged with Gen:Variant.Barys.501519, and quarantined them which completely corrupted it beyond repair. Here is the VirusTotal result for some of the files: I would report all this as false positives, except for the fact that 1) the false positive report page is…
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Activating expired trial total security version
Hello, I had a 5pc trial total security version that expired about 10 days ago. If I buy a new 5pc licence key and activate it, Will it extend the expired licnese from date of trial or will it reset license starting date to the new activation date ? Thank you
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BD scanning unknown apps/hidden app updates?
Im getting the brief notification that BD scanned updates to hidden/unknown apps. They are showing as clean in the pop up message however, tonight it scanned an update to "storage" twice. In reviewing the app scan logs they are nowhere to be found? S21+/Android 15
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I have setup a two factor authentification, but the registered device is out-of-order.
Hi. The registered device can't be accessed anymore and I want to register a new device. But I obviously can't login anymore into my central account. (I now write from a temporary account). What can I do? Rob
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Sites are blocked but not reported as blocked in NetGear Armor Web Protection for Android
I haven't been able to access: https://novascotia.ca/BurnSafe/ on my Pixel 7 for quite a while. I've determined that NetGear Armor Web Protection is the culprit. After disabling it, I'm able to visit the site. I have looked everywhere in NetGear Armor, and nowhere is it listed as a blocked site. Please send me instructions…
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Bitdefender anti virus compatibility with Proton VPN
I had Proton VPN prior to get Bitdefender Antivirus, is it ok to use these 2 services together or is it better to use the Bitdefender VPN with Bitdefender Antivirus? Any feedback appreciated.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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SecurePass for Workspace - Redirect loop on data/index
Good afternoon! I'm having a recurring issue for our users on Chrome and wanted to see if anyone else was experiencing these issues which make SecurePass unusable for the majority of my organization's users. Whenever setting up a new user for Bitdefender Securepass, users of chrome browsers experience various login errors…
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'Safe' Flag In Gmail
I understand the logic for not being able to remove the 'Bitdefender Safe' label in Gmail but would it be possible to select the colour so it's not quite as 'in your face' as it is at the moment? The Dangerous or Threat prompt could still be Red and this would draw the user towards it more it would be very much more…
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I need the ability to rename my USB drive
My USB stick for DJing cannot be renamed, I want BitDefender to allow me to rename my drive as it was before, why did it do this and how I can I stop BD from doing this again.
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Android App Lock fails to hide screen
On my Samsung Android phone, I do this... Add App XYZ to App Lock (AL) list Turn Off WiFi Select App XYZ See AL ask for pin Tap the 'o' from " o ¥ at bottom of screen View 'reduced' image of App XYZ in all its glory. Clearly App Lock has NOT prevented me seeing the 'locked' App. This might be a secure messaging app like…
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Bitdefender logout on Android mobile
I am using Bitdefender Total Security installed across my computers/mobiles. Recently experienced a situation where Bitdefender was logged out automatically, between 24 and 36 hours. Tried different things, 1) cleaning Chrome cache, all the same, but after disabling Chrome on the Android, the situation has been stable,…
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Annoying pop-ups from BitDefender every minute!
I'm becoming sooo annoyed with this: Every 60 seconds BD throws up a message: "Infected web page detected" or "Thread detected" It pops up above every screen and doesn't allow me typing as it jumps above everything else. When I check notifications I see a message like this: Infected web page detected 6 minutes ago Feature:…
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Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe. If i delete DomainAuthHost directory it comes back again, i cant find the .ps1 file responsible for powershell reinstalling it. If i take ownership of that directory it makes another called SystemResourcesAgentV2 and puts its files…
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Auto updates are not happening/ Anyone else?
About a month ago, the auto updates to my antivirus programs stopped happening, so I started getting warnings from Windows security that my antivirus signatures are out of date. I can manually update them and that works fine but that's not how its supposed to work. Anyone else having this issue? Windows 11 24H2 Bitdefender…
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Uninstalled due to constant nagging
I tried the free version of Bitdefender for a few months, but the popups are incredibly annoying and I don't see a way to turn them off, so I've uninstalled it. I understand that there are actual people making this product that need to be paid, but nagging customers to death with incessant notifications is not the way to…
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didnt get activation code or email after buying
hi! i just bought the cheapest bitdefender option and i didnt get any sort of activation code or anything like it says i need. i thought since i registered with my email it would just… use my email to connect it but apparently not. i have proof that i bought it i have the charge on my card if you need screenshot proof but…