The Bitdefender Expert Community

Everyone who is used to firewalls tends to block or allow domains, including subdomains via a wildcard notation *.domain.tld I can't find a comparable solution in "Parental Control". If the general function of choosing applications to block or allow would be working sufficiently, this mentioned lack of configurability…

When I ordered my subscription last year it was for $63.59. I just received an email from Avangate that I was charged $116.59 and have no idea why and cannot get un touch with anyone at Bitdefender. After this issue, I'm sure to cancel when subscription ends unless i get an explanation why this amount charged.

There were several posts asking about unwanted McAfee pop ups? The latest appeared to be one by David Dittman on Oct 19, 2024. There were several responses for possible solutions, the accepted answer by Flexx on Oct 20, 2024. However, this answer did not clear the issue for me, as I commented. This post was somehow closed…

Bitdefender VPN Premium Bitdefender VPN Version: 27.2.2.2(b) 1) I have noticed when I connect to my VPN, the VPN Adaptor will show the name of Bitdefender_1 or Bitdefender_2 2) They do not show at the same time its either one or the other when I connect to my VPN 3) Is there a reason why it will use Bitdefender_1 and then…

Hello. I'm using Bitdfender on Windows 11 Home and I am writing this post because I have a symptom that I would like to ask a question about. I just enabled Secure Boot and since then I've been getting the following logs in Event Viewer. Event ID 3033 Code Integrity determined that a process…

Hi everyone, I manage a website that publishes emulator setup guides and educational resources for retro gaming. One thing I always think about is how users can verify that the files they download are safe before using them. Besides recommending antivirus scans and keeping systems updated, I'm interested in learning what…

Hello, I would like to report what appears to be a false positive in Bitdefender Total Security. Advanced Threat Defense repeatedly blocked the MetaTrader 4 installer supplied by my broker (Fusion Markets), labelling it as malware. The file was blocked four times within five minutes. Notably, nothing was placed in…

Megabasterd is written with Java and every time i try to install it Bitdefender thinks its a virus and quarantines it. This despite the fact that i have it whitelisted. Does anyone have any suggestions as to how i might overcome this? Thanks

I have Total Security - how do I get back to Chrome on my Windows 10 laptop after 'Dangerous page blocked' -!help! -thanks , Linda

its a file and it has stuff that keeps getting flagged as malicious but i cant make an exception for atd so its all getting deleted

After the update on my iPhone was completed, there is now no connection to my wifi. All other "ticks" are present, including web protection! Yet, on my other Apple iOS device which has not been updated, connection to wifi is secure. It would seem that Bitdefender is aware of the problem and are attempting a fix, but why is…

My computer's I want to check is standalone's not on any networks. How do I check if they are still safe? One is with windows 7 and 4 with windows XP How can I scan them?

Hi, Since I installed Bitdefender free, the network card symbol in the taskbar remains a long time loading, slowing down the system a lot, but the network is already connected quickly. Same exact problem on two different desktop PCs but with the same WIN 7 Prof. x32 and x64 operating system. With the previous antivirus…

Hi, When automatic file submission to the Sandbox is enabled in the Bitdefender GravityZone BEST (EDR) policy, are the files submitted to the Sandbox accessible to others (e.g., the public)? Can other customers or third parties view the submitted files, any information about those files, or the analysis results? Also, how…

I recently logged in to BD with a different browser and it sent a code via my email. That is fine but why does BD not use a mobile phone text message as an option?

Hi everyone, When trying to update my acer laptop firmware bitdefender blocked it labeling it as Gen:Application.Venus.Iscflashx.Cy3eG2@aqfqJYeG , when scanning the file with bitdefender it finds nothing only when running it. I downloaded the acer bios update file from the official acer website. I've uploaded the file to…

I've discovered that one of my Bitdefender quarantine files (.bdq) is very large, nearly 62 GB. Is it safe to delete it? Thank you.

i uninstalled b.d. on win 11 pro , but i started it's auto reinstallation after the restart, then I used this tool to uninstall it in the safe mode as Admin. The initial uninstallation of Bitdefender completed with errors. To address this, I first ran the official Bitdefender Uninstall Tool, and immediately after that, I…

This feature request was posted 12 years ago: It makes sense. Bitdefender's interface accessibility is terrible and poorly designed. I've been using this product since 2013 and there's little to no improvement in UI and UX design. The texts are too small. There should be an option to make the labels bigger. Quarantine…

Securepass is, in my opinion, a far inferior alternative to the former Password Manager. I don’t want to install the extension because it has permission to do virtually anything it wants to on my machine, and it gets terrible reviews. So I am trying to log in via a web interface on Chrome, which worked a couple of weeks…

Can you please clarify why it is showing 2 days to expire even after giving the necessary activiation credentials? Appreciate if you could resolve this as early as possible.

Installando il nuovo Bitdefender SecurePass in sostituzione del precedente password manager quando arrivo a sbloccare il Vaulet mi dice che ho già creato la password ma inserendo quella che usavo per password manager mi da errore e anche se uso la chiave di ripristino password mi da errore . Come posso fare per entrare in…

After Bitdefender updates, it starts checking all of my 16TB mechanical drives. It takes days for it to check my slow 5400rpm drives. The sound of these drives in a quiet room are driving me crazy! This happened before about a month ago and now today (12.05.2026) it happening again!!! How to stop this from happening ever…

I have an active subscription for 3 device and recently purchased a new code for the 5 device version. Can i use this to renew/extend my existing sub early or do i need to wait until my current one expires as they are not identical? thanks

I have Bitdefender Ultimate Security. Email Protection just protect my email address. I want to add 2 more Microsoft 365 email accounts but I only se Remove account and Pause scanning and there is no ADD ACCOUNT. Can you verify if this is a licensing issue or a problem with my account?

Hello all, I just downloaded FluentCleaner from GitHub and unpacked the zip file but when I tried to launch the exe file BitDefender quarantined a few DLLs and flagged it as malware… Is it a false positive as I suspect or should I take the threat seriously? The detected threat would be Atc4.Detection, whatever that is…

My financial institution advised changing passwords after insuring that my PC is cleaned of any viruses. I've done this but an Amazon rep recommended that I also change my email address. Is this good advise and why or why not? Thanks!

Does this look legit, or does it look like a scam?

Sharing this in case others have hit the same issue; screenshot attached. Two of the alerts are from Find my IP, an app I use to log my own IP addresses (VPN). It flagged the same IP notification twice as "Phishing." The third is a Telegram chat message containing the string `rootproject.name`, flagged as "Dangerous."…

When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…