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Why is BitDefender Providing Virus Warnings for Synology File Transfers
I recently starting receiving continuous virus warnings from BitDefender: The file D:\S10 Business\.SynologyWorkingDirectory\9dNHC8oi is infected with Trojan.GenericKD.71664076. The threat has been successfully blocked, your device is safe.Move to quarantine. I've scanned my PC and NAS with no viruses found - I don't…
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Android Bitdefender Scam Alert Unifi Apps
Direct relation to: Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a solution to this issue. I love BitDefender, my whole home network is Unifi equipment, I have…
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Internet not connecting after turn on the BD VPN
Hi, I’m recently with a problem that my internet do not connect if I chose locations like Brazil, Portugal, Argentina the USA… But it does connect when I chose the UK or Ireland. I am currently living in Ireland. This problem is just on windows, in the cellphone iOS using the same network I do t have this problem.
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How do I delay my subscription auto renewal payment?
My subscription renews on 11/19/24 but I am unable to pay until 12/5/25. Thank you
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Block Microsoft Copilot?
Is there a way for Bitdefender to block Microsoft copilot from accessing the internet and/or sending data to Microsoft (without interfering with other Windows services obviously)? I'm running Windows 11 and Windows 10 home on 2 different computers.
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Add Linux Support to the Home User Product
Title pretty much says it all. Support the major Linux Distributions in your Home User product. Give us at least some basic AV and Malware/Root Kit protection such that we can see our Linux machines in the dashboard.
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antivirus
do antivirus software's consumes too much performance form the pc?
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ran a BitDefender scan today, after malware popups - Scan is clean, still the popups are coming in.
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Blocking on computer
Why is this happening? Is it an external threat? Something seems to be trying to get to an external drive with previous backups. If it is an internal issue, can I stop it? Blocked unauthorised process (C:\Program Files\Bitdefender\Bitdefender Security\bdservicehost.exe) accessing file (\Device\HarddiskVolume9\BACKUPS…
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VPN in Abu Dhabi nu se poate conecta (error code 9)
Disponibil pana in Iulie 2024, Bit Defender VPN nu se mai poate conecta in UAE (reteaua Etisalat). Cum pot rezolva aceasta problema?
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How Can I Optimize Bitdefender for Gaming Without Compromising Security?
I'm a gamer and use Bitdefender for protection, but I've noticed some performance drops while playing. What are the best settings or features in Bitdefender to ensure gaming performance is smooth without reducing security?
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update credit Card
i shut down my old credit card that I've used for autopay and need to update it to a new card but I'm having trouble with trying to get this done. The directions for doing this don't load - it's just a pulsating circle forever. I'm using windows 11 with edge browser. Then I tried using Chrome and got a little farther…
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Help!! - Mac Bitdefender Shield turned off?
Mac Studion Sonoma Bitdefender Shield is showing as switched off, Nothing I have tried (Uninstalling Privacy & Security etc) does not work. I have not updated my OSX to Sequoia .. Any solutions out there? Thanking you in advance
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Why couldn't I connect to some websites?
I am new to Bitdefender, When I start my computer Bitdefender VPN remains disconnected. When I try to connect to any website with Firefox browser I get "Server Not Found". Then when I load my Bitdefender Premium VPN manually by clicking [connect] I can connect to amazon.com but not community.bitdefender.com. With Chrome…
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False Positives on APK Files: How to Resolve Bitdefender Flagging Clean Downloads?
Hey community, I’ve been using Bitdefender for a while now and really appreciate its malware detection capabilities. However, I’ve come across a recurring issue with APK files. I run a website, [*url removed by @Flexx*] , where I share safe and verified APKs after scanning them with multiple antivirus solutions, including…
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chat
How do I connect via chat online to someone from Bitdefender to help me?
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I just bought a total protection key but..
I put it and installed it with the same email as my trial version,now in the central i got 2 options to pick one email the results are : 1) trial version that is connected and ends in 17 december 2) paid version that says "you are in danger" + "you cannot add more devices" But the bitdefender.exe does not say trial anymore…
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New SecurePass
I had a very bad experience with the new SecurePass. It doesn’t display email addresses during multiple account selection, and it doesn’t support ChatGPT login.
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Password Manager: Allow generated password to be copied
When providing a password to logon to a new site, Password Manager has a useful feature to generate a strong password for you - BUT I DON'T use it! Because I can't find a way to copy the password to clipboard, and password manager doesn't always recognise the logon and offer to save it, which then leaves me with a new…
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Ticket Follow-Up
Could you please update me on the status of this ticket (#1009748300)? I appreciate your assistance and look forward to resolving this matter promptly.
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Save history password change in SecurePass
Hello all, sometimes can happen that a change password does not work correctly and the new password has saved in the SecurePass but not in the site. This is a bad situation becouse you can't retry with the old password. I'd like to have an history of old passwords also in the BitDefender SecurePass as in PasswordManager…
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SecurePass: Groups doesn't show account
Hello all, I'm trying to use the groups function in Bitdefender SecurePass, I've added an account to a group but if I open the group I can't see any account and also othe people in the group can't see any account. How does it work? Thanks Claudio
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Generic.EmotetK.XXXXX on several hosts detected and deleted
Hello, does anyone face the same issue? It it located here: C:\ProgramData\USOShared\Logs\System\UpdateSessionOrchestration Greetings Benno
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Why does Bitdefender not have the option to scan the whole mobile phone?
Security applications normally (usually) have the option to scan the whole device, be it a cellular device or pc. The scanner checks files, notes, messaging, browsing, etc. I don’t see this as an option within Bitdefender Mobile Security.
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Using Safepay, I am trying to access retail website and I am continually routed to Canadian versions
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Bitdefender block VMWare NAT Service
Hello everyone, Today I just installed VMWare Workstation 17.6.1. After the installation, I discovered that the NAT card on VMWare couldn't access the internet. After a few hours of investigation, I found that the firewall feature in Bitdefender Total Security was blocking the VMWare NAT Service. I tried turning off the…
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Subscription renewal for Mobile security on a active subscription
Hi, I purchased Bitdefender Antivirus Plus in July 2024 and is covered till July 2025. According to my subscription i can cover 3 devices. I installed it on my laptop and on my mobile phone without any issues. Now on Bitdefender central is shows the following for my mobile device: Your Bitdefender Subscription is not…
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bdredline.exe - 1 detection on Virus Total
Hello! I'm not sure if this is the right place to ask this, but maybe someone can move it to where it belongs: While looking at running processes using Process Explorer, I noticed one of the two bdredline.exe processes having one (1) detection on Virus Total. The file "C:\Program Files\Bitdefender…
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No updates to Bitdefender for Mac - Version 10.2.0.9
Just wondering if we are going to get an update to the Mac version of Bitdefender. Last update was August 29th. The link below states that the software is typically updated every 4 weeks or so, but we're going on almost 3 months now. Anyone at Bitdefender have an update on this?