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Bitdefender keep recording us.ck-ie.com as a critical error.
How can I stop this recording? Happens multiple times a day. I see other users having the same problem. You say block it in my Firewall. I added it to exceptions, so we will see what happens.
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My expectation for identity theft protection
Credit File Monitoring: Expect near real-time alerts from major credit bureaus (Experian, Equifax, TransUnion) if a new credit line, loan, or credit card is opened in your name—a primary sign of financial identity theft. Dark Web & Data Broker Scanning: The service will continuously scour underground forums, hacker sites,…
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"Premium Security" Upgrade Did Not Replace "Total Security"
Hello All, I've got a problem which I'm hoping someone in the community can help me with. I used to have a subscription to "Total Security" which is expiring in a few days, so I have upgraded to "Premium Security". I'm on Windows 11. However my Bitdefender app on the laptop still says "Bitdefender Total Security", not…
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Does Bitdefender Agent need to be open at all times?
In order to have protection does Bitdefender Agent need to bo open or is my system simple covered?
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Google search engine changed to Bing
Today I noticed that the default search engine for Chrome which was set to Google was switched by something to Bing screwing up my Chrome tab shortcuts, colors, and almost everything. I did an AI search and it said it most likely was Malware and to run an Antivirus program to search for malware. I ran my Bitdefender Total…
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Why Block Custom Telemetry Address After Isolate Endpoint?
Hi everyone, My company uses Bitdefender GravityZone cloud solution. I isolated an infected endpoint and later found that there was no telemetry log. Our Bitdefender Partner informed me that after isolation, the endpoint can only communicate with the console. Why isn't the telemetry log server address also allowed for…
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VPN IS a Disease In My Mobile Devices
I recently purchased Bitdefender for my Mac and mobile devices. Shortly after installing it, I began experiencing intermittent internet loss on my mobile devices. Within a few days, I lost internet access completely. My Wi‑Fi signal showed full strength, yet I had no connectivity. It didn’t occur to me at first that the…
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Searching logs for Internet Security after a probable false positive detected
Hi dear community, I'm using BitDefender Internet Security on Windows 11 Pro. The program found a QDTrojan.GenericKDCi.C6961C90A6 in EaseUS Data Recovery Wizard Professional and put many items in quarantine (many of them weren't directly related). I'm surprised, as I bought EaseUS Data Recovery Wizard Professional and…
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Since installing and executing this software I am having issues with AOL email loading.
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Samsung DEX
Schützt Bitdefender Mobile Security auch zuverlässig, während man die Samsung DEX funktion nutzt? Funktioniert z.B. der link Scanner, Phishing Schutz auch dann einwandfrei? Ich zweifel, da ich bei dem Besuch auf einigen Websiten keine Warnung bekommen habe, im Vergleich zu der von mir bisherigen Internet Secutrity Lösung.
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New Standard in Tech for Secure Communications & Preventing Breach of Data
As technology evolves, secure communication and data privacy are becoming top priorities. New standards like stronger encryption, privacy-first app design, and better protection against data breaches are changing how we communicate online, but the question is, are they truly effective? Share your opinions or ideas: Are you…
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Crypto Cheating
Coinarch.net is definitely fraudulent website of depositing crypto currency and stole it is doing the transaction for domain selling. The community of Finance has to report this website worldwide…
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Secure Pass trial expired emails even though Secure Pass is included in Total Security
Some time ago, I tried to activate a Bitdefender Secure Pass trial from the Bitdefender website. At that time, I received an email saying I couldn’t use the trial because I had already used one before. So I assumed it didn’t activate. Later on, I purchased Bitdefender Total Security (1-year subscription), which clearly…
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Any excessive delay in refunds atm?
After I installed an anti-virus product, I found I could not use 75% of the Internet or even access Bitdefender's user guide! So I uninstalled it and requested a refund. This was six days ago now and I see from other threads I should have had a response within 72 hours max and probably sooner. Even if you only count…
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Sandbox Analyzer – “Portal not available” error when submitting files
Hello everyone, We are experiencing an issue in GravityZone Sandbox Analyzer. When submitting files for analysis, we consistently receive the error: Failed – Sandbox Analyzer Portal not available This has been happening for a while and does not seem to be file-specific. Has anyone else encountered this recently? Is this a…
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[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
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Real Time Like Pc In i phone 14 Pro Max
🙏🙂 Bitdefender Team ! Question : Product Mobile Security in Real Time Feature Like Pc In i phone 14 Pro Max ?
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Possible Yahoo email account takeover and suspecting someone has access to my PC
Someone in either Georgia or North or South Carolina have taken over my email account as well as lodged themselves into the computer so that maps and store locations indicate one of these locations not my own in Missouri..
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[Proof] Why I switched from Local AV (Bkav) to Bitdefender: 1s vs 2 hours scan.
Subject: Eye-opening comparison: Bitdefender’s thoroughness vs. a local AV’s surface scanning Hello everyone, I am a user from Vietnam, and I would like to share a recent experience that completely changed my perspective on cyber security, specifically why I decided to switch from a local antivirus (Bkav Pro) to…
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Does the firewall of total security filter security risks of online games too?
Does the firewall of total security filter security risks and expoit possible connection of online games too? example: Unreal-Engine v1 to 2.5 How can I check if a port listen from the internet.
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Will single device license work on Total security account?
I am running bit defender total security trial license on my single device. In the console it says upto 5 devices. I actually need bit defender total security on only one device. If I buy a one device license, will it work for me? Or I must buy a 5 device license to be able to use bit defender total security.
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Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
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NordPass to Bitdefender SecurePass import and login
I am working to move from Nordpass. I can not find an import, but I am using both for a while. Everytime I want to activate Securepass, I have to give biometric signin, main Bitdefender login, Securepass login and aditional biometric login. There must be an easier way.
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Get the VPN task bar icon on Mac to indicate whether connected or not?
Hi My old windows 10 BD VPN task bar icon was red with green dot when the VPN was active/connected. On my new Mac it is just white and have to click it to show VPN window to get status. Surely BD can add some feature to the icon in Mac (like a tick or cross) to show the connection status? Is there a way to tell connection…
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Bitdefender not updating, just sits for days
I use the update when requested, but it never updates….days
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Task Scheduler?
Why can't i use it execlusively on my own terms rather than depending on Agent's ability to schedule the inconvient timings? plus also wanted to execute the task scheduler to this bitdefender; why can't i do this?
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Bitdefender DLL corruption causing Windows 11 failures, “Bad Image” errors, and blocking reboot
I am experiencing a severe system integrity issue that appears to be caused by corrupted Bitdefender components, specifically Bitdefender DLLs injecting into other applications and breaking core Windows functionality. Symptoms: -Multiple applications (notably Steam) fail to launch with “Bad Image” errors referencing…
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Bitdefender Removable Drives Encryption
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Vivaldi web protection
It seems like web protection is not suported for Vivaldi in Android, eventhough it's a very trustworthy browser. Is there a plan to add it to the list? This might make me give up on Bitdefender.