Cloud XDR Dashboard issues after recent update – incomplete or partially loaded panels

HUNTER REPO SKULL

Hello,

Since the most recent Bitdefender GravityZone / XDR Cloud update, I have been experiencing instability and inconsistent loading behavior in the Cloud Dashboard.

More specifically:

• Several dashboard panels are not loading completely
• Some widgets appear partially rendered or missing data
• The interface occasionally fails to update or refresh correctly
• The issue occurs across different browsers and devices
• No network or endpoint-side problems were detected on my end

Everything was working normally before the latest update, so I would like to know:

1. Is anyone else experiencing dashboard instability after the update?
2. Is there an ongoing issue with the GravityZone Cloud infrastructure?
3. Is Bitdefender aware of this and working on a fix or patch?

Any guidance or confirmation would be greatly appreciated.

Thank you in advance.

Andrei_S Enterprise

Hello @HUNTER REPO SKULL ,

I checked internally with my colleagues and so far there are no other reports with the same behavior.
Try to clear browser cache and cookies or use an incognito/private window to ensure it's not a local issue. I am aware of your feedback that you tried different browsers and devices, but it's important to exclude the possibility of a local issue.

If the situation still occurs please open a support case and provide your impersonation approval, screenshot of the issue and a HAR log and we will investigate it.

Contact Us
Generate HAR log

Kind Regards,

Andrei