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Renewal from Total Security and VPN to Premium Security

alexgcpa

I've renewed my subscription to Premium Security. I previously had Total Security and Premium VPN.

Switching devices to Premium Security was very simple. However, I am going back and forth with customer support regarding the moving of 7 devices from Premium VPN to Premium Security. It is not working the way they are describing. Manage devices does not show the new subscription when I try to switch accounts.

It appears that I have to remove the VPN from all devices and then reinstall from the new subscription. If this is the case, that is a hassle since my devices are in different locations and must be done individually.

Can someone confirm this or is there an easier way to transfer devices from Premium VPN to the new Premium Security subscription which includes Premium VPN.

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