Premium Subscription upgrade

Walter Findlay

I already had Total Security and upgraded to premium security and was charged £59.99 on 14 jan 2025. Was also charged a renewal for my total security of £74.99 on 23 jan 2025. Could I upgrade further to Ultimate security and refund me any difference. Thanks

Scott

Hello @Walter Findlay

You should contact support, to see what they can do for you. Tick the Purchase & Manage Subscription box, go through the prompts until you get to the Contact Support button. You will be given 3 support options, Chat can be the quickest way to get things resolved, or to at least head you in the right direction (phone support is not toll-free).

https://www.bitdefender.com/consumer/support/help/

Kind regards.